Sam, Tomasz and Simon at Access Self Storage Effie Road, Fulham are terrific! They couldn’t have been more helpful and turned what was a stressful situation into a smooth shoe-in. Can’t recommend Acc... See more
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Location
Switch locationEffie Road 21, Fulham, SW6 1EN London, England, GB
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It felt like everything was going well. Called and they helped me figure out the best option. Moved in on the day and they were generally really helpful, very talkative. Even helped me change to a big... See more
Company replied
Very friendly staff, clean, and perfect location!
Company replied
Sam was extremely helpful, he made me feel at home and help me to carry everything into my storage. Thank you very much for the excellent service. Kind regards, Kizia
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Company details
- #24 of 29 best companies in Self storage facility
- #1 of 2 best companies in Corporate office
- #42 of 56 best companies in Storage facility
Written by the company
Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
Contact info
Effie Road 21, Fulham, SW6 1EN, London, England, United Kingdom
4.4
Excellent
11 reviews
Replied to 87% of negative reviews
Typically replies within 1 week
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Reply from Access Self Storage - Fulham Broadway
Thank you for your lovely feedback, Victoria.
We are delighted to hear that you found the team very friendly, the site clean, and the location perfect for your needs. Your kind words are truly appreciated.
Thank you for taking the time to share your experience, and we look forward to assisting you again in the future.
Reply from Access Self Storage - Fulham Broadway
Thank you for your feedback. We are glad you had a very good experience.
Good value for money and helpfully staff
Reception was very helpful and helped with move to the right storage.
20 February 2026
Reply from Access Self Storage - Fulham Broadway
Thank you, Costas. We are glad reception was helpful and supported you in finding the right storage option.
Very friendly yet professional service
Very friendly yet professional service! I would definitely recommend that as a great option for your storage need.
8 February 2026
Reply from Access Self Storage - Fulham Broadway
Hi Ellie
Thank you for your kind feedback.
We are delighted to hear you experienced friendly and professional service. Your recommendation truly means a lot to us.
Access Self Storage
Very welcoming and most of appreciated…
Very welcoming and most of appreciated the help we received.
7 January 2026
Reply from Access Self Storage - Fulham Broadway
Hi Huda,
Thank you for your kind words. We’re delighted to hear you felt welcomed and well supported by the team. It’s great to know the help you received made a positive difference, and we really appreciate you taking the time to share your experience with Access Self Storage.
Access Self Storage
Team at Access Fulham : Sam Tomasz and Simon at Effie Rd
Sam, Tomasz and Simon at Access Self Storage Effie Road, Fulham are terrific! They couldn’t have been more helpful and turned what was a stressful situation into a smooth shoe-in. Can’t recommend Access SS Fulham more highly!
4 December 2025
Reply from Access Self Storage - Fulham Broadway
Hi Alexandra,
Thank you so much for your fantastic feedback! We’re delighted to hear that Sam, Tomasz, and Simon at our Fulham branch made your experience smooth and stress-free. Your kind words mean a lot to the team.
Access Self Storage
Simon at the Fulham Broadway facility…
Simon at the Fulham Broadway facility was informative, kind and courteous. Their whole system is logical and transparent.
4 October 2025
Unprompted review
Reply from Access Self Storage - Fulham Broadway
Hi Deirdre,
Thank you for your kind review! We’re delighted to hear that Simon provided such informative and courteous service, and that you found our process clear and straightforward. We’ll be sure to share your feedback with him and the team.
Access Self Storage
Super service and a lovely clean unit-…
Super service and a lovely clean unit- have used them for 3 years
24 February 2025
Reply from Access Self Storage - Fulham Broadway
Hi Tabitha,
Thank you for your wonderful feedback and for being a valued customer for the past three years! We're delighted to hear that you've consistently received great service and found our units clean and well-maintained. Your continued support means a lot to us!
Access Self Storage
Does the job but be careful (i'm still owed money)
It felt like everything was going well. Called and they helped me figure out the best option. Moved in on the day and they were generally really helpful, very talkative. Even helped me change to a bigger storage unit and purchase a lock. There was a slight issue with a 'glitch' in their emails which means they missed my emails calling out being overcharged. It's now been resolved post leaving a review - thanks.
21 September 2024
Reply from Access Self Storage - Fulham Broadway
Hi Kristie,
Thank you for your feedback, and I’m really sorry to hear about the delay in resolving this. I’ll flag this immediately and make sure someone reaches out to you as soon as possible to get this sorted.
We truly appreciate your patience, and I’ll personally follow up to ensure this is addressed promptly. Please let me know if there’s anything else I can do in the meantime.
Update:
Hi Kristie,
I'm happy to share that the store manager has reached out to you and is eager to schedule a call to resolve this matter. We experienced a software glitch, and I want to assure you that we are fully committed to making this right.
Please let us know a convenient time for you to connect, and we’ll ensure this gets sorted as quickly as possible. Thank you for your patience, and we truly appreciate your understanding.
Access Self Storage
No support on the claim of double…
No support on the claim of double payment. I had to cancel my card and pay manually each month. Not a single help from your employees. Finally I had to take it with the bank who stood by the evidence. And I've been with you for 3 YEARS. Not 3 months. 3 YEARS. Anyway YUCK. I'd never using your service and I'd gladly revert anybody else for that matter.
11 December 2022
Unprompted review
Reply from Access Self Storage - Fulham Broadway
Dear Niksa, Thank you for taking the time to write your review. We pride ourselves on delivering exceptional service we apologise that we have not exceeded your expectations on this occasion. Your comments have been discussed with the store team and we hope to have the opportunity to assist you in the future. Customer Service Team
Sam was extremely helpful
Sam was extremely helpful, he made me feel at home and help me to carry everything into my storage.
Thank you very much for the excellent service.
Kind regards,
Kizia
24 April 2023
Reply from Access Self Storage - Fulham Broadway
Hi Kizia, thank you for your positive review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team
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