Warning with this company. Useless. Unprofessional. Take all private info and then tell you criteria has changed. You have been Warned. Must be a scam
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This company keeps calling despite me advising that I don't wish to use their services. Initially, they made out that they were already on my case and tried to get further information. Their staff j... See more
How do I stop these guys from.ringing me up to 10 times a day on various different numbers. I've barely told them anything and apparently I've now git an account quite sneaky as they make out you s... See more
1 star is to higher rating for this company. Absolutely appalling sales tactic, misleading, rude and aggressive. I am absolutely disgusted. The representative sat there eating crisps whilst on the pho... See more
Company details
Information provided by various external sources
Visit the Accident Advice Helpline website for expert compensation claims advice. If you've been involved in an accident which was not your fault you could claim compensation.
Contact info
United Kingdom
- reviews@aagplc.com
- www.accidentadvicehelpline.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Advisor very polite and explained …
Advisor very polite and explained everything in great detail would definitely recommend to family and friends
Everything is being dealt with quickly
Delighted
All the hard work has been done for me and appointments put in place great service.
Great service thank you very much
Excelllent service and very thorough …
Excelllent service and very thorough great customer service made me feel at ease at all times
Excellent!
Great Help/Advise they sorted Everything out and made it clear and simple to Understand, they also provide reassurance with updated info and phone calls. Very Good Service here.
Excellent service
Accident Advice Helpline were superb
Accident Advice Helpline were very clear in what they had to explain and very helpful with all areas of concern i had with my claim, superb service
Everything i asked or needed to know …
Everything i asked or needed to know was dealt with in a polite and professional manner. All my questions were promptly answered. An excellent service
They called me and explained the …
They called me and explained the process to me in a professional manner n helped me through the application process n then gave me a solicitor who also did their part and they also booked me for a medical check up at my nearest physio free of charge n I m greatful .
Vary Helpful People
Vary Helpful People , Fast Solutions 100% Recommended
Happy
Very pleased with the customer service you provide, I had little understanding but I was helped step by step and any questions I had were answered very well! My corespondents on the phone were all sympathetic towards the accident I was in. Thank you :)
Were really helpful
Were really helpful, friendly and patience with explaining everything for me.
Thank you!
I found nice people and helped me to go …
I found nice people and helped me to go in the right way
Fabulous service so far
Fabulous service so far. Nice pleasant chap on the telephone who was able to listen to my query and take down the correct information. Would definately recommend to friends and family in the future.
I was very impressed with the service I …
I was very impressed with the service I received from Accident Advice Helpline, they were efficient and explained everything very simply and I would definitely recommend anyone to use them which is why I have them 5 stars
From the start been absolutely …
From the start been absolutely brilliant, very professional.
More than excellent service
More than excellent service, rapid response, it'll makes you feel that you are dealing with a very well educated team in terms of work they do.
...Very impressed!
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