Accident Advice Helpline Reviews 

732
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Warning with this company. Useless. Unprofessional. Take all private info and then tell you criteria has changed. You have been Warned. Must be a scam

Rated 1 out of 5 stars

This company keeps calling despite me advising that I don't wish to use their services. Initially, they made out that they were already on my case and tried to get further information. Their staff j... See more

Rated 1 out of 5 stars

How do I stop these guys from.ringing me up to 10 times a day on various different numbers. I've barely told them anything and apparently I've now git an account quite sneaky as they make out you s... See more

Rated 1 out of 5 stars

1 star is to higher rating for this company. Absolutely appalling sales tactic, misleading, rude and aggressive. I am absolutely disgusted. The representative sat there eating crisps whilst on the pho... See more

Company details

  1. Lawyer

Information provided by various external sources

Visit the Accident Advice Helpline website for expert compensation claims advice. If you've been involved in an accident which was not your fault you could claim compensation.


Contact info

1.2

Bad

TrustScore 1 out of 5

732 reviews

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1-star

No recent history of asking for reviews

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1.2

All reviews

(732)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient, professional and empathetic service

Everyone that has helped me with my claim has been very efficient and helpful. My mind had been all over the place since my accident and everyone has been so empathetic and understanding in my situation. They keep me updated at every stage and have referred me to relevant people to help me get back on my feet. Thank you once again.

16 June 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

From the first phone call, the staff were amazing. They were very helpful and considerate to my situation. Everyone I have dealt with have been supportive. From the start they have explained the process with me and have talked through every stage. I am so pleased I choose them to help me on this journey. I would highly recommend there services

15 June 2017
Unprompted review
Rated 5 out of 5 stars

I have been spoken to politely

I have been spoken to politely, with no pressure they have also made sure that I have understood everything so far.
No one has said you have to do this, or that I have enjoyed talking to the people who have been so polite and rechecking over what they have told me.

12 June 2017
Unprompted review
Rated 5 out of 5 stars

So far

So far, no complaints, excellent service, good advice at all times. very patient advisers. I feel very safe in their hands and look forward to a good result.

4 June 2017
Unprompted review
Rated 5 out of 5 stars

Feedback

This is my first experience . And everything is good they really nice people and work very fast and explain always everything. Good company.

27 May 2017
Unprompted review
Rated 5 out of 5 stars

Friendly and professional!!

Friendly and professional!!!
Couldn't have asked for better. Friendly, polite and actually listens to what you have to say. It didn't take forever like most of these calls do. It's an easy 5⭐
I would highly recommend!

17 May 2017
Unprompted review
Rated 5 out of 5 stars

This was a truly honest and upfront …

This was a truly honest and upfront company
From the moment I first spoke to them they r friendly understanding from the start talked me through paperwork all the way from sending out paperwork to letting me know that they have received it if I phoned up for some more advice straight away they answered the phone no hanging around all putting me on hold overall I would highly recommend this business to anyone seeking help in a claim respect for all u staff .

8 May 2017
Unprompted review
Rated 5 out of 5 stars

I was recently in a car accident …

I was recently in a car accident earlier this year. I've never been involved in anything like this before and wasn't sure what to do next. But after googling it I came across Accident Advice Helpline and I'm glad I did. From the very first phone call they have been extremely helpful in guiding me in the right direction and passing me onto a team that could help me resolve my case. Certainly recommend to anyone who is in a similar situation as myself. Thank you

8 May 2017
Unprompted review
Rated 5 out of 5 stars

I contacted Accident Advice Helpline …

I contacted Accident Advice Helpline initially to make a claim for an RTC that occured whilst I was working and driving a car owned by the company.
I suffer now from various consistent injuries. I was answered promptly and efficiently by a lady named Hayley who was very polite and helpful.
I passed on the information on my potential claim to her and she was very helpful guiding me through the process. I was then passed on to a young man named Mikesh. He went through then process of progressing the claim again in a very patient and helpful manner. I received the contract next day via e mail and Mikesh phoned me and guided me through the contract. Accident Advice Helpline are a very efficient company and very helpful Thank you

2 May 2017
Unprompted review
Rated 5 out of 5 stars

They are so helpful

They are so helpful and easy to understand. They are a Company that you can't stand behind. And tell your family and friends about this wonderful company

Thanks Colin

18 April 2017
Unprompted review
Rated 5 out of 5 stars

Amazing service!!!

Amazing service!!!! staff are caring and very professional.
So glad I decided to call Accident Advice Helpline, I will recommend them to anyone and everyone brilliant.

18 April 2017
Unprompted review

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