Keith was very informative, friendly and polite. He answered all my questions and reassured me fully which made me feel confident at the end of the phone call. Thanks Keith
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See what reviewers are saying
Liz hall Is very nice lady she guide me so well such a nice person clear my all thoughts and clearly explain everything very appreciated.
I'm very happy from service what i receive from the guy who help me,he was very respectful with me and help me too much he not rush and repeat many of things 2 times for my easy.If everyone in this co... See more
Company replied
JF Law was very thorough in pursuing my injury case from sustaining a wound from a club bouncer. They were very clear with their processes and kept me updated with everything that was going on on thei... See more
Company replied
Company details
Information provided by various external sources
Accident claims advice will help you in the event you have been involved in an accident and are seeking to make a personal injury compensation claim.
Contact info
Arrowe Brook Road 6, CH49 0AB, Birkenhead, United States
- www.accidentclaimsadvice.org.uk
4.9
Excellent
105 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
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I like to say big thank you Leah…
I like to say big thank you Leah Hamilton made me feel at ease while going through my claim easy to understand
27 March 2025
Unprompted review
Reply from Accident Claims Advice
Thank you so much for your excellent review Paul and kind words about Leah Hamilton. We are pleased to hear Leah went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law. Thank you again Paul for your lovely feedback
Kindest regards
Kimberley
I'm very happy from service what i…
I'm very happy from service what i receive from the guy who help me,he was very respectful with me and help me too much he not rush and repeat many of things 2 times for my easy.If everyone in this country start working like him the country will have very good improvement, because this guy was been very qualified person.I can say JFLAW have good people who respect them job
27 March 2025
Unprompted review
Reply from Accident Claims Advice
Thank you so much for your excellent review Бобката Бре . We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Бобката Бре for your lovely feedback
Kindest regards
Kimberley
Brendon was very helpful and explained…
Brendon was very helpful and explained everything well.
9 January 2025
Unprompted review
Reply from Accident Claims Advice
Thank you so much for your excellent review Deborah and kind words about Brendan Cox .We are pleased to hear Brendan went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law. Thank you again Deborah for your lovely feedback
Kindest regards
Kimberley
Leah Hamilton was lovely
Leah Hamilton was lovely and helpful l am not good with technology and she was able to get me to sign form online great 👍 😀 happy days told me what to look for and expect made whole experience easy. Thanks you leah Hamilton
23 March 2025
Unprompted review
Reply from Accident Claims Advice
Thank you so much for your excellent review Michelle and kind words about Leah Hamilton. We are pleased to hear she was helpful and and we will certainly share your kind words with her. I'm sure Leah will be pleased to know how much she helped the with the start of your claim journey. Thank you again Michelle for your lovely feedback
Kindest regards
Kimberley
Reply from Accident Claims Advice
Thank you so much for your excellent review Jason. We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Jason for your lovely feedback
Kindest regards
Kimberley
Leah was really helpful and efficient…
Leah was really helpful and efficient in getting everything sorted and put through for me.
13 March 2025
Unprompted review
Reply from Accident Claims Advice
Thank you so much for your excellent review Samantha and kind words about Leah Hamilton .We are pleased to hear Leah went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law. Thank you again Samantha for your lovely feedback
Kindest regards
Kimberley
Jordan was kind and efficient
Jordan was kind and efficient. He explained as he went along and was happy to answer any questions.
11 March 2025
Unprompted review
Reply from Accident Claims Advice
Thank you so much for your excellent review Soph and kind words about Jordan Danns .We are pleased to hear Jordan went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law. Thank you again Soph for your lovely feedback
Kindest regards
Kimberley
Thanks to Keith for guiding me through…
Thanks to Keith for guiding me through a stressful time. He was very thoughtful and kind.
9 March 2025
Unprompted review
Reply from Accident Claims Advice
Thank you so much for your excellent review Louise. We're delighted to hear that Keith Holden was able to provide you with such helpful and attentive service. I'm sure Keith will be pleased to know how much he helped during the start of your claim journey. Thank you again Louise for your lovely feedback
Kindest regards
Kimberley
Amazing customer service very helpful
Amazing customer service very helpful
7 March 2025
Unprompted review
Reply from Accident Claims Advice
Thank you so much for your excellent review Blessing. We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Blessing for your lovely feedback
Kindest regards
Kimberley
I called in due to my case and I…
I called in due to my case and I received amazing customer service, with full details and was spoken through each and every step. She was also really lovely and polite towards me. Thank you.
6 March 2025
Unprompted review
Reply from Accident Claims Advice
Thank you so much for your excellent review Magdalena. We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Magdalena for your lovely feedback
Kindest regards
Kimberley
I had the pleasure of being assisted by…
I had the pleasure of being assisted by Michelle Burke, and I couldn’t be more grateful for her support. She was incredibly helpful, understanding, and professional throughout our interaction. Michelle took the time to listen carefully to my concerns and provided clear, thoughtful advice, making the entire process smooth and stress-free. Her friendly and supportive approach made a real difference, and I truly appreciate her dedication to excellent customer service. I highly recommend Michelle to anyone looking for outstanding assistance with accident claims.
5 March 2025
Unprompted review
Reply from Accident Claims Advice
Thank you so much for your excellent review Laurell and kind words about Michelle Burke . We are pleased to hear Michelle was patient and empathic and we will certainly share your kind words with her I'm sure she will be pleased to know how much they helped the start of your claim journey. Thank you again Laurell for your lovely feedback
Kindest regards
Kimberley
Really straightforward
Keith was really considerate, supportive and patient with any and all questions that I had. The process was very straightforward.
25 February 2025
Unprompted review
Reply from Accident Claims Advice
Thank you so much for your excellent review Neet and kind words about Keith Holden .We are pleased to hear Keith went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law. Thank you again Neet for your lovely feedback
Kindest regards
Kimberley
Leah Hamilton was very helpful and knew…
Leah Hamilton was very helpful and knew what she was doing, no time wasting, straight to the point.
I can only recommend this company
22 February 2025
Unprompted review
Reply from Accident Claims Advice
Thank you so much for your excellent review Béla. We're delighted to hear that Leah Hamilton was able to provide you with such helpful and attentive service. I'm sure Leah will be pleased to know how much she helped during the start of your claim journey. Thank you again Béla for your lovely feedback
Kindest regards
Kimberley
Brilliant Customer Service
Very helpful over the phone. I spoke with a man named Harry - polite and professional regarding my case. Would recommend to anyone needing to use this service.
21 February 2025
Unprompted review
Reply from Accident Claims Advice
Thank you so much for your excellent review Lauren. We're delighted to hear that Harry Welch was able to provide you with such helpful and attentive service. I'm sure Harry will be pleased to know how much he helped during the start of your claim journey. Thank you again Lauren for your lovely feedback
Kindest regards
Kimberley
Initial consultation was great with…
Initial consultation was great with Michelle B. Very efficient and spoke in depth of processing next steps toward claim.
20 February 2025
Unprompted review
Reply from Accident Claims Advice
Thank you so much for your excellent review Jessica. We're delighted to hear that Michelle Burke was able to provide you with such helpful and attentive service. I'm sure Michelle will be pleased to know how much she helped during the start of your claim journey. Thank you again Jessica for your lovely feedback
Kindest regards
Kimberley
Simple, easy and helpful
Friendly, helpful and explained everything clearly and slowly. Listened to what I had to say and walked me through the process step by step
19 February 2025
Unprompted review
Reply from Accident Claims Advice
Thank you so much for your excellent review Ayesha. We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Ayesha for your lovely feedback
Kindest regards
Kimberley
Michelle was fantastic
Michelle was fantastic
Very happy with the service
Thank you
16 February 2025
Unprompted review
Reply from Accident Claims Advice
Thank you so much for your excellent review Syra . We're delighted to hear that Michelle Burke was able to provide you with such helpful and attentive service. I'm sure Michelle will be pleased to know how much she helped during the start of your claim journey. Thank you again Syra for your lovely feedback
Kindest regards
Kimberley
Excellent work
17 February 2025
Unprompted review
Reply from Accident Claims Advice
Thank you so much for your excellent review Show . We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Show for your lovely feedback
Kindest regards
Kimberley
Great understanding and experience
Great understanding and experience
15 February 2025
Unprompted review
Reply from Accident Claims Advice
Thank you so much for your excellent review Lee . We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Lee for your lovely feedback
Kindest regards
Kimberley
Friendly and straightforward to talk to…
Friendly and straightforward to talk to x
12 February 2025
Unprompted review
Reply from Accident Claims Advice
Thank you so much for your excellent review MrKerry-annWadsworth . We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again MrKerry-annWadsworth for your lovely feedback
Kindest regards
Kimberley
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