Acolad, it's a translation company, that extends their translation let's use the example English to Spanish. In a sentence translated from English to Spanish they are more likely to include words in t... See more
Company replied
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I love working with the Ubiqus team. Our relationship manager has changed over the last 2 years, but each new lead provides great customer service. I currently work with Milena Tzankova as the lead,... See more
Company replied
I have been using Ubiqus for over a year now and they have transformed my work life. Our organisation has numerous meetings that require minutes and to be able to just record the meetings and send to... See more
Case # SDSOPHARMA-356: raised on 11.12.2024 with deadline for response on 13.12.2024 at noon (it`s related to LoD response to BDA so it`s urgent) - till today still no feedback even after escalatin... See more
Company replied
Company details
- Translator
- Business management consultant
- Business-to-Business service
- Marketing consultant
- Technical service
Written by the company
Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Today, Acolad group – represented by the brands Acolad, TextMaster and Ubiqus – merges its diverse expertise in technology, language and industry verticals into a unique portfolio of content and language solutions. Established in 1995, the group is present in 22 countries across Europe, North America and Asia, with over 1.600 employees supported by a network of +10.000 linguists around the world. www.acolad.com
We think the future, so our clients can reach it.
Written by the company
- Our commitment to customer delight
- At Acolad, we strive to develop a very special relationship with our clients. We’re convinced that a successful partnership comes with trust. Across our journey we have built cross-industry expertise serving the needs of fast paced, high growth companies like yours, helping them to expand globally. We boast a comprehensive and flexible portfolio of content-centric solutions based on market leading technologies to unleash new opportunities across industries. We provide the highest level of customer service with access to 24/7 expert support across regions and time zones. Our global, multidisciplinary team of 2,000 experts is at your service.
Contact info
11 rue Lazare Hoche, 92 100, Boulogne-Billancourt, France
- 33 (0)1 46 04 66 00
- www.acolad.com
We enable communication in any language.
2.8
Average
731 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality badges and Ollie was very…
Great quality badges and Ollie was very friendly and professional! Definitely recommend
4 February 2020
Be careful!Cheating!
They owed me 5.000 euro from August 2019. After receiving the files with translations their managers stopped to reply.
Moreover they cheated their clients regarding the quality of translations. I seen and had to correct many gross errors in the simple texts, which were earlier translated by their translators or Google, for free.
This company has different names and websites: Technicis, Textmaster, Telelingua, Arancho Doc, Translation-Probst, Semantic, Hltrade, Livewords, AAC Global, Bright Translation service.
Be careful.
26 January 2020
Unprompted review
I contacted Ubiqus back in October 2019…
I contacted Ubiqus back in October 2019 with a last minute request to supply badges for an event that my company was hosting. I dealt will Oliver who was super accommodating, friendly, and a pleasure to deal with. I wholly recommend this company who are able to provide a speedy service with environmentally friendly alternatives.
23 January 2020
A fantastic team who drive for customer…
A fantastic team who drive for customer satisfaction. I have used the company several times when working towards tight deadlines and the team have gone above and beyond to accommodate the deadlines and deliver excellent and professional translations.
The service I have had from Denisa has been superb and I would recommend both Denisa and Ubiqus to any company requiring translations.
20 January 2020
Kit is good & crew are helpful, but...
Kit is good & crew are helpful, but their terms are a little unfair & always end up with additional charges. I am currently trying to find an alternative supplier, but they seem to have the market sewn up
20 January 2020
Excellent service
Excellent service. They went over and above what we expected and to ensure that our transcripts were available, despite the obstacles that were not in their control.
8 January 2020
Friendly, helpful, knowledgable
Friendly, very helpful and knowledgeable staff from inital quote request through to payment after the fact. Would recommend based on this, together with their smooth operation and delivery.
3 January 2020
Great product and brilliant service
Great product and brilliant service - can't recommend them enough.
13 December 2019
Great Service - they do what they say they will!
Friendly staff- they're really helpful and can do a 'last minute' turn around. I wouldn't hesitate to recommend them or use them again.
12 December 2019
Very helpful and accommodating booth…
Very helpful and accommodating booth and equipment supplier.
12 December 2019
Speedy service
We needed to hire voting buttons quite close to our event but Ubiqus were great and got them delivered on time!
12 December 2019
Great service!
Always a pleasure to work with. Special shout out to Oliver for 10/10 service.
12 December 2019
Very professional
Our meetings are long so two writers are sent to take our minutes. They are always prompt and polite and their work is of a good standard.
20 November 2019
Would use again
Was all pretty straightforward and was happy with the end product. There were some issues with delivery, despite providing detailed instructions. Would use again.
19 November 2019
Ubiqus
Very pleased with the professional service from Ubiqus. Staff are helpful and efficient. Records of meetings are accurate and delivered promptly.
15 November 2019
Great service as always!
13 November 2019
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