Banner for Acolad

Acolad Reviews 

731
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Acolad, it's a translation company, that extends their translation let's use the example English to Spanish. In a sentence translated from English to Spanish they are more likely to include words in t... See more

Company replied

Rated 5 out of 5 stars

I love working with the Ubiqus team. Our relationship manager has changed over the last 2 years, but each new lead provides great customer service. I currently work with Milena Tzankova as the lead,... See more

Company replied

Rated 5 out of 5 stars

I have been using Ubiqus for over a year now and they have transformed my work life. Our organisation has numerous meetings that require minutes and to be able to just record the meetings and send to... See more

Rated 1 out of 5 stars

Case # SDSOPHARMA-356: raised on 11.12.2024 with deadline for response on 13.12.2024 at noon (it`s related to LoD response to BDA so it`s urgent) - till today still no feedback even after escalatin... See more

Company replied

Company details

  1. Translator
  2. Business management consultant
  3. Business-to-Business service
  4. Marketing consultant
  5. Technical service

Written by the company

Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Today, Acolad group – represented by the brands Acolad, TextMaster and Ubiqus – merges its diverse expertise in technology, language and industry verticals into a unique portfolio of content and language solutions. Established in 1995, the group is present in 22 countries across Europe, North America and Asia, with over 1.600 employees supported by a network of +10.000 linguists around the world. www.acolad.com

We think the future, so our clients can reach it.

Written by the company

Our commitment to customer delight
At Acolad, we strive to develop a very special relationship with our clients. We’re convinced that a successful partnership comes with trust. Across our journey we have built cross-industry expertise serving the needs of fast paced, high growth companies like yours, helping them to expand globally. We boast a comprehensive and flexible portfolio of content-centric solutions based on market leading technologies to unleash new opportunities across industries. We provide the highest level of customer service with access to 24/7 expert support across regions and time zones. Our global, multidisciplinary team of 2,000 experts is at your service.

Contact info

We enable communication in any language.

Talk to an expert today.

2.8

Average

TrustScore 3 out of 5

731 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(731)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable and quick

Found them to be super-reliable and fast turnaround. They've been able to provide high quality translations in a variety of languages for us. Good value for money too.

14 October 2019
Rated 5 out of 5 stars

Translation

They are the best

23 September 2019
Acolad logo

Reply from Acolad

Hi, Patel - Thank you for taking the time to review your experience with Ubiqus USA's language services!

Rated 5 out of 5 stars

Highly recommend

Did a great job for us translating a technical report with complicated language. Turned it around quickly and with especially great customer service. Highly recommend.

18 September 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look