Acolad, it's a translation company, that extends their translation let's use the example English to Spanish. In a sentence translated from English to Spanish they are more likely to include words in t... See more
Company replied

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Acolad, it's a translation company, that extends their translation let's use the example English to Spanish. In a sentence translated from English to Spanish they are more likely to include words in t... See more
Company replied
I love working with the Ubiqus team. Our relationship manager has changed over the last 2 years, but each new lead provides great customer service. I currently work with Milena Tzankova as the lead,... See more
Company replied
I have been using Ubiqus for over a year now and they have transformed my work life. Our organisation has numerous meetings that require minutes and to be able to just record the meetings and send to... See more
Case # SDSOPHARMA-356: raised on 11.12.2024 with deadline for response on 13.12.2024 at noon (it`s related to LoD response to BDA so it`s urgent) - till today still no feedback even after escalatin... See more
Company replied
Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Today, Acolad group – represented by the brands Acolad, TextMaster and Ubiqus – merges its diverse expertise in technology, language and industry verticals into a unique portfolio of content and language solutions. Established in 1995, the group is present in 22 countries across Europe, North America and Asia, with over 1.600 employees supported by a network of +10.000 linguists around the world. www.acolad.com
Written by the company
11 rue Lazare Hoche, 92 100, Boulogne-Billancourt, France
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 week
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Account managers are great however their accounts department are terrible. Despite relaying the process every single time they send us incorrect invoices.
I have been really impressed with Ubiqus. They are fast, efficient, and produce some excellent translations, as well as laying them out in set formats.
Staff are all extremely friendly, professional and efficient. Giving guidance on complicated cases with great outcomes.

Reply from Acolad
We use Ubiqus for translations. Maggie is an excellent project manager and always willing to answer queries, explain processes and accommodate last minute requests from clients.
A tremendous professional experience. Ubiqus are very flexible and reliable. Very nice people to work with.

Reply from Acolad

Reply from Acolad
On the expensive side, however the translations were accurate, delivered on time and in the format required. The marketing team send a few too many follow-up emails asking if any work's coming up, even though I've said that our requirements will only be ad hoc.

Reply from Acolad
excellent customer service, quick turn around on transcription, easy to get a hold of, answered questions clearly, overall positive experience

Reply from Acolad
I thoroughly enjoyed working with Ubiqus. The staff was friendly, accommodating and professional.

Reply from Acolad
We've had scores of documents translated into tens of different languages by Ubiqus. Ubiqus has always been timely and accurate with its translations. In the one case where a document was unreadable because of a font transfer issue, Ubiqus immediately remedied it.

Reply from Acolad
Aside from the securing bracket design issue (not having dimples to facilitate a seamless connection for the device to the ceiling, I would recommend and rebuy without hesitation the produce and from the supplier

Reply from Acolad
Ubiqus makes sales and service training translation efforts a breeze. They are prompt, detailed oriented and provide exceptional customer service throughout the development cycle (from quoting the job to final delivery). I highly recommend them for your translation needs.

Reply from Acolad
The response time and work product was received in excellent manner.

Reply from Acolad
Ubiqus USA is wonderful. We use Ubiqus for all our transcription needs and have never had any problems. Our account representative, Monique Murray, is easy to work with, extremely helpful and she and her team have never let us down. I recommend highly Ubiqus USA.

Reply from Acolad
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