A Coombs Pet Centre Reviews 

Used A.Coombs for the first time recently as our previous supplier had problems. Order was placed for a 12kg bag of Carnilove which was confirmed quickly by email. We requested delivery by DPD which was confirmed and our order arrived on time the next day. Very good service and will use A.Coombs again.

Excellent service. Proactively got in touch to validate the order, and then expedited delivery.
Having used a number of online veterinary pharmacies A Coombes is head and shoulders the best. And first-rate value as well.

A.coombs provides a really exceptional service. I had been purchasing with a competitor for 15 years and regret doing so after my first order with a.coombs. They are really thoughtful with their deliveries, offer fast shipping, and give discount codes for loyal customers and handwritten notes and treats with orders. I could not have imagined a better company!

Placed a first time order at 10am Ona. Wednesday after reading such good reviews about delivery. Their own website states dispatch within around 24 hours. This certainly isn’t the case. When contacted on Saturday they gave the excuse of frozen food being delayed due to a bank holiday however placing the order at 10am on a Wednesday with 24 delivery i don’t see how a bank holiday impacts.
The email response also promised this would be sent Tuesday and tracking number provided and if not a full refund would be sent… no chasing needed.
As you have probably gathered already we received no tracking number, no refund and needed to chase.
Over a week later we have no good, no refund and have been forced to pay out for an additional order from a more reputable supplier.
If you are prepared to wait a long time for your pet food delivery then these are the people for you. If you’re ordering something that’s difficult to get elsewhere so are reliant on them then this isn’t the company for you.
Regardless of your emails making promises you cannot fulfil and apologies you made no attempt to rectify the situation despite this being escalated.

Great company. Really good communication, fast delivery and competitive prices. I needed to cancel an order recently and the email responses I got were prompt, caring and personal.

Great delivery, and dog food brilliant as always.

Speedy delivery - just as before. Recommended supplier.

great communication with the person delivering - thankyou.

A Coombs on Portland Road - always helpful, always have what my greedy Labrador needs! My Dog Supply Go-To!

Great pet shop, always has a good selection of stock including good quality cat food.
Delivery is always extremely quick, often the day after ordering!

Had an issue with the website not working properly but when I contacted customer services they helped me straight away and I managed to get my order quickly. Nice to see there are companies that still use real human beings to help their customers. Excellent service, thank you. I will definitely order from you again

As always fantastic delivery 📦 and excellent product 🤩

Always a great order experience with A Coombs (thus far!). Thank you.

Always lovely delivery person.
Some things out of stock but a suitable replacement sent for one of them

Great choice of food and really priced fairly.

Subscription gives a great price and flexibility so you never run out. The product is delivered next day from your order date

You always deliver promptly and with a smile so Thankyou from my cat Doodles and also me :)

Consistently really good customer service and friendly staff - Natasha is really helpful.