Acorn Property Group Reviews 

Our journey started in the first Covid lockdown and I don’t think we would have ended up in this fantastic property if not for the patience and help we received from Becky & Julia at the sales office. We love the property sea views and well maintained grounds in a relaxing atmosphere.our family and friends love visiting and taking the coastal walk a few yards from the grounds with fabulous views of Rest Bay. Thanks to Acorn and the Sales Office team for all their support to enable us to have our retirement dream home. Craig & Susan Comrie

I purchased my property in the Hope House Development, Bath a little over 6 months ago. I was particularly struck by the build quality of not just the properties, but the general areas and grounds which have been sympathetically blended with the original Grade II listed Hope House. My property is well designed and appointed, with top quality appliances and finishes throughout. With tall ceilings, large windows and light coloured bath stone exteriors and communal areas, the houses and apartments have the suggestion of Georgian houses but without the negatives and inconveniences of old buildings and listing consents. Luxury touches such as underfloor heating, integrated data services, well appointed bathrooms and granite kitchen worktops along with top quality Miele appliances are much appreciated. Thoughtful additions include a communal bike store, recycling centre, gardeners who maintain the extensive grounds and an on-site Concierge; Alex, all of which make these homes a delight to live in. As with all new properties, there have been some snagging issues but these are addressed quickly by the onsite Maintenance Man Vince and the Customer Care Manager Justina – both of whom are helpful, friendly and efficient. Whilst not all issues can be solved immediately, they are engaged and dedicated to finding solutions and this gives me confidence that I have made a good decision buying here. From my experience so far of purchasing and living in an Acorn home, I can highly recommend Acorn, their properties and the excellent support provided by their team members.

Picked our keys up for our 2 bedroom apartment at the Rest, The Links, Porthcawl on 4/11/21. Hadn’t been down for a couple of months when construction work was ongoing. We were totally amazed how the development had progressed in all aspects of the build. All parking was allocated for each apartment, there were even EV charging points installed. We purchased an apartment from phase11, new build development. Phase1, the restoration of the original grade 2 listed building was a real eye opener on entering the development through electric gates, you can clearly see that all the original features were still intact, absolutely amazing. The handover went fluent and the sales representative gave us a full detailed walk around and explained how everything worked and what additional requirements were needed, ie: broadband, connectivity of the wireless box provided to control the underfloor heating from an app. A information pack was provided with covers instruction manuals for all the built in appliances etc.. a check list was provided for us to carefully go through the apartment at our leisure for any defects. Nothing found !! I work in construction on new build and I can honestly say Acorn Properties have built this development to an exceptional high standard with no expense spared on appliances and latest tech, we even received a luxury Welsh hamper using local products from luxury chocolates to locally made wine. Overall it has been a very easy and pleasurable experience purchasing our investment from Acorn Property Developers. Thank You.

The sales staff were friendly, the process of buying is simple, and the property itself is stunning.

I first met the sales team at the beginning of the year. Helyn led the team very effectively demonstrating deep knowledge of the buildings and their specifications. She was very professional and informative.
Once I had committed to buying a house she continued to provide me with regular updates and help me through the process.
Unfortunately the promised date started to slip. This was mainly to do with COVID and it’s associated problems and made the sales teams job much harder as it coincided with the Governments ludicrous stamp duty holiday which caused major disruptions through increased demand throughout the industry. When I eventually got the keys we discovered that the house wasn’t quite ready, In fact it was dirty but Helyn and her team immediately got involved in resolving the problem.
Following on from my moving in I used the clicknfix programme to register some minor problems and had no reply. However once I’d raised it again with Helyn and her team I was put in touch with Justina who came to site and ensured my issues were dealt with. Subsequent dealings with the Sales office have been excellent.

I have purchased my property from Acorn just over a year ago and Justina from Aftercare team has been a gem all this time! She has assisted me with number of queries and guided me throught the process of using Clixifix. She is always very polite and willing to help which made my experience with Acorn very pleasant!

We moved to a property in Wedmore about a year ago and the whole of the sales process was very well handled. We chased this development for two years before we finally purchased here. Tom Markham and Harry Renshaw-Smith spent a lot of time with us providing floor plans and specifications and pushed to get us the completion we needed. We have been very happy with the quality of the build (pity about the lack of sink in the utility room!) and the initial snags were dealt with quickly by the site team lead by Valdas. We are about to call on the aftercare team to deal with the minor 'first year' snagging issues and do hope that this will be dealt with as successfully. Getting access to the after care team is perhaps the weak spot in the Acorn organisation.

Our experience dealing with Acorn has been positive start to finish. The management have provided clear communication and updates, helping us move the purchasing process along which has been extremely helpful as a first time buyer.

Now, living in the apartment, we are so pleased. The location is outstanding and we are really happy with our decision.

Rach Lewis

Biggest and best decision we have made!!! Down sizing from a detached property to a ground floor apartment was a little scary to say the least. However the experience from choosing the property, the service from both Rebecca and Julia throughout, moving in and particularly the after care and support we receive has been incredible. We are absolutely delighted with our new home and I have no doubt any problems we endeavour will be resolved without any delay.

Disappointing company. Marketing literature says the right things, but complete lack of action once they have your money. Pressure from the sales team and some lack of honesty regarding problems with the property. Once you have purchased, they don’t care about snagging, making excuses and prioritising properties for sale over those with people in them! Some of the workmanship is really poor quality. If you buy from this company, understand there will be lots of issues that they are reluctant to deal with, waits of 4 months for simple but essential repairs is just not good enough.

I bought a flat at Waters Edge in Taunton in 2016. The two sales gentleman were of great help and guided me though the process from start to finish. I was delayed from moving in but was always kept up to date and felt very looked after.

I was the first to purchase/complete on the Acorn development in Ottery St Mary. The whole experience was excellent from start to finish, whilst post completion any remedial works were carried out in a timely manner. A huge thanks to Tom (Thomas Markham) for his professionalism and humour throughout which helped everything run so smoothly, particularly when I encountered delays with my buyers.

The Links development experience has been positive start to finish. As a first time buyer they have been on hand to help at each step, staying in regular contact and helping move things along.

Now that we are in our new home we are so so pleased. Any snags that we have identified are to be sorted, and we have what feels like one of the best views around.

OK we’ve experienced setbacks in obtaining our new home at Cottrell Gardens, Bonvilston what with Brexit and Covid, however, the lovely & friendly sales team consisting of Sharon, Amy & Jasmine have made up for it! We reserved our new home through Sharon who is always so positive and helpful, nothing is too much trouble for her. Amy & Jasmine have also been fantastic too. We are so close to the finish line now, we’re literally counting down the days until we can finally call our new house home. Keep up the good work lovely ladies as you’re doing a grand job!!! Catherine & Andy 🤩

Gail & I wanted to say a special thank you to the Acorn sales team of Jasmine, Sharon, & Amy, who in these challenging times have guided, & supported us through every step of our Customer journey. A great team, who are an asset to any business, & who were so pleased to call friends now. Delighted to now be in our lovely new home in Cottrell Gardens. Derek & Gail

Moved into my new home at cottrell gardens bonvilston and want to say the service and compassion I recieved from the sales girls sharon and ami was 5 star , as a recent widow it was very hard and confusing for me and they helped me all the way ,also now settled I am getting the same service from the site manager Anthony . thank you all highly recommended Jackie Rees

This is the second new property we have bought, first with Acorn and it was a good experience. Tom Markham was always available to answer any questions either in person or by phone and quick to follow up on any outstanding queries in the months leading up to final completion on the property. The standard and quality of build is excellent and we are very happy with the accommodation. The whole development is aesthetically pleasing and care has been taken in the design. All initial snags were dealt with in a timely manner and to a good finish. All in all a good and very easy experience.

We chose our Acorn home after comparing the specification of similar sized properties within the area. The house was superior and is finished to a high standard and provides many features which you do not generally get in new built houses. This includes, good quality fittings, storage and energy efficient cost saving attractions. As previously mentioned it would be desirable if there was flexibility on the specification. Tom from the Sales Team and the Site Manager Valdas have provided an excellent service from the outset and whilst the snags have been minor they have been dealt with very efficiently. We have been very pleased with the service of Acorn.

This is our first new build property. So far the team we have dealt with have been brilliant. Informative and honest about the process.
At time of writing our house will not be ready until December, however we have had regular updates from the team. We have even had a hard hat tour of our potential home and so far we are really pleased with it.
Structurally it looks very sound and everything is on spec.
We have spoken to two sets of people that have lived in the development now for 8 months and 13 months respectively. They are extremely pleased with their homes and feel they have been built well.
Of course they have mentioned the usual inevitable snagging issues which comes with a new build. However they have been assured that these issues have been dealt with.
Our reasons for moving to this kind of development is the interesting design and eco friendly aspects of it & the spaces between the houses.

Very happy with the overall process. The property is great and I've had no issues so far. The only bone of contention was the EV charging point connection but that was sorted very quickly.