Helpful and knowledgeable about products on phone. Easy to order and arrange delivery and installation. Very friendly and efficient installation guys. My daughters are thrilled with their swing set an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Helpful and knowledgeable about products on phone. Easy to order and arrange delivery and installation. Very friendly and efficient installation guys. My daughters are thrilled with their swing set an... See more
Company replied
We needed the play equipment shipped to Orkney. Active Gardens went out of their way to help us with this. They also help us develop play equipment specifically for our young people with additional su... See more
Company replied
Excellent service from Marianela who gave sound advice when selecting a climbing frame for our area. We settled on the Blue Rabbit beach tower which arrived promptly with extra ground anchors sent out... See more
Company replied
Active Garden were great from start to finish with our purchase of the Blue Rabbit Palazzo. Marianela was extremely helpful and knowledgeable when it came to advising us about the product. She was abl... See more
Company replied
Welcome to Active Garden, Specialists in Domestic & Commercial Outdoor Play Equipment & Surfaces. Contact us today for more information.
Leys Lane, HR6 0AY, Leominster, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered a toddler swing for my jungle gym climbing frame, order confirmation was good, no expected delivery date though. I did chase up delivery date after a week, (delays fully expected during Coronavirus lock down) I got a quick reply and Swing arrived the following day. all in all pretty good.

Reply from Active Garden
Service was second to none. Needed a slide to complete a garden project (which was keeping hubby occupied during lockdown)... Their advice was amazing as was the speed of service and they were very competitive on price. I would (& shall) highly recommend 😊

Reply from Active Garden
No communication about delivery but I have received at least 4 requests for feedback on the product.
I phoned last week to ask for an approximate date and was told that they would phone back, alas they have not done so.
I will update this review when the Jungle Gym has been delivered!
A very prompt response to the above thank you.
Will update again when it has been delivered.

Reply from Active Garden
So happy with my purchase! Delivery was so fast too! Definitely recommend!

Reply from Active Garden
Good Service, great products and no issues to report.
Would recommend to all as purchasing was easy and pain free.

Reply from Active Garden
So far so good. Customer service excellent. Marianela is brilliant. I have not received the item yet though and reserve a full review till after I receive and install it.
Good price for a reasonable quality swing seat and ropes. Bought a couple and pleased with them.
I was extremely pleased with the customer service I received when ordering our climbing frame. I had a few questions and was encouraged to consider the options before I made the purchase which I did. I called on two occasions and it was a pleasure to speak with lady who helped me. Excited for the climbing frame to arrive! Will buy again from Active Garden and have already recommended to a friend.
Laura, Scottish Highlands.

Reply from Active Garden
Having ordered a tower and swing a couple of years ago, which came with a swing and baby swing, my youngest has now grown and I wanted to swap out the baby swing with a matching swing. I ordered the matching swing which arrived swiftly and was well wrapped. Thanks!

Reply from Active Garden
Very happy with the service and fast delivery.

Reply from Active Garden
Ordered a slide from here. Have them a call to verify stock as it said on their website and they answered straight away. They were very helpful and even happily helped with a misunderstanding (on my part). They made special effort to get it to me before the weekend too!
Will definatly be ordering from them again!
Keep up the good work!

Reply from Active Garden
Excellent service and a fantastic product.

Reply from Active Garden
Service was brilliant, delivery quick and product exactly what’s required for children’s play area

Reply from Active Garden
Delivery on time and product well wrapped and safe

Reply from Active Garden
Unfortunately one of the boxes didn’t turn up with the rest making it impossible to build. However, the customer service was A1!! Even during the coronavirus lockdown, they went out of their way to do everything possible to resolve the issue. Thanks guys

Reply from Active Garden
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.