Active Heating And Renewables Reviews 183

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I’ve been using Active Heating for a number of years to service my Viesman boiler. Prompt service and very pleasant staff both in the office and on the job

Rated 5 out of 5 stars

In 2022 AHR installed a Worcester Bosch boiler and have been servicing it every year since. It hasn't given me any problems so I count that as a win.

Rated 5 out of 5 stars

Recently upgraded to bi-energy: new panel, electric furnace(already had gas). Great crew ! Thanks to electricians Bernard and Tristan for their inventive and creative approach to dealing and resolvi... See more

Rated 5 out of 5 stars

I cannot fault them! I have used Activephs for several years now, since they installed and upgraded our central heating boiler and system. They are prompt, reliable and efficient. Both Tom and Luke ar... See more

Company details

  1. Gas installation service
  2. Bathroom Renovator
  3. Gas engineer
  4. Central Heating Service
  5. Plumber
  6. Radiator repair service

Written by the company

Active Heating And Renewables are a Heating And Renewable energy Specialist. We Partner with some of the industries biggest names including Worcester Bosch and Vaillant.


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

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Rated 5 out of 5 stars

Brilliant service

Brilliant service, polite workers. Highly recommend

20 April 2023
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Reply from Active Heating And Renewables

Thank you for your kind review! We look forward to working with you in the future.
Kind regards
The Office Team

Rated 5 out of 5 stars

These guys did a great job

These guys did a great job, at a fair price.
Informative planning, pleasant and courteous.
The job of upgrading my central heating system, proved more challenging than expected. However, the team worked so hard, to complete the work to a very high standard.
John especially, put many hours in, even ensuring the pipe work, fitted in with the kitchen decor; in fact it looks so good, I shan’t box it in.

17 April 2023
Unprompted review
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Reply from Active Heating And Renewables

Thank you for your kind review! We look forward to working with you in the future.
Kind regards
The Office Team

Rated 5 out of 5 stars

Smart Heating Install - by Active Plumbing &…

I was recommended Active Plumbing & Heating by supplier Genius Hub (Smart Heating Controls). I have spoken with Tom & Emma, who have been amazing to get things organised. Today, John came to our home (in Bicester) to complete "Phase 1" of project, installing new TRVs to our cast iron radiators. Our cast iron radiators caused some challenges for John, but he kept his cool and did amazing job installing the TRVs, commissioning them and recalibrating the boiler.
"Phase 2" of project is to take place next week (setting up & commissioning) the Genius Hub system. Based on the experience I've had so far, I'd highly recommend Active Plumbing & Heating to complete your home heating and plumbing projects!!

9 February 2023
Unprompted review
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Reply from Active Heating And Renewables

Thank you for your kind review! We look forward to working with you in the future.
Kind regards
The Office Team

Rated 5 out of 5 stars

Active Heating have just carried out an annual service of my gas boiler

Active Heating have just carried out an annual service of my LPG boiler, and the essential repairs.
The service was second to none...they turned up on time, were efficient and courteous, and all at a reasonable cost.
I would have no hesitation in recommending them as an excellent efficient plumbing and heating specialist.

21 November 2022
Unprompted review
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Reply from Active Heating And Renewables

Thank you for your kind review! We look forward to working with you in the future.
Kind regards
The Office Team

Rated 5 out of 5 stars

System Boiler Installation

I used Active Plumbing & Heating to fit a new System Boiler, including power flush, new gas pipe and a smart thermostat. Tom and the team (John, Corey, Ross, Emma) were excellent through-out the process, from consultation, to the final installation. The job was thorough, and I would definitely recommend to family and friends.

21 October 2022
Unprompted review
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Reply from Active Heating And Renewables

Thank you for your kind review! We look forward to working with you in the future.
Kind regards
The Office Team

Rated 5 out of 5 stars

good service

Was kept informed of when Tom would arrive for annual service as he had to deal with an emergency call out. Always courteous and helpful.

17 October 2022
Unprompted review
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Reply from Active Heating And Renewables

Thank you for your kind review! We look forward to working with you in the future.
Kind regards
The Office Team

Rated 5 out of 5 stars

Tom and his team upgraded my boiler to…

Tom and his team upgraded my boiler to a Daikin heat pump system. The job was very complicated and took a full week to complete but the guys were extremely efficient, tidy and did the whole job to the highest standard of workmanship.

9 September 2022
Unprompted review
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Reply from Active Heating And Renewables

Thank you for your kind review! We look forward to working with you in the future.
Kind regards
The Office Team

Rated 5 out of 5 stars

Boiler Change

Despite the supplier sending the wrong boiler the engineers went out of their way to get the right boiler and then proceeded to do all the work of updating my heating system and fitting same. This is an old house and most things are not straight forward but nothing seemed to phase them. All that running upstairs must keep them fit. I'm very pleased with the result and would recommend highly.

18 June 2022
Unprompted review
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Reply from Active Heating And Renewables

Thank you for your kind review! We look forward to working with you in the future.
Kind regards
The Office Team

Rated 5 out of 5 stars

Highly Recommended Plumbing Company

If you are looking for bathroom plumbing services as I was recently, then look no further than Active Plumbing and Heating. Excellent service throughout. Fast, efficient, and friendly with nothing too much trouble. Start the process by calling Emma who guided me through and arranged a quotation. Great work completed by John and Connor and the team. Highly recommended David Brown Leverstock Green

25 May 2022
Unprompted review
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Reply from Active Heating And Renewables

Thank you for your kind review! We look forward to working with you in the future.
Kind regards
The Office Team

Rated 1 out of 5 stars

Call Out fee of £90+VAT, no follow through

When making the booking I was told about the Call Out fee of £90+VAT.
Friendly lad, seemed to know his job. Unfortunately the promised quote for the replacement part has not been done, so I am stuck with a sick boiler and having to find another company to do the job. Expensive waste of time.

23 May 2022
Unprompted review
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Reply from Active Heating And Renewables

We are sorry you feel that way, the original call out fee has been waived as a goodwill gesture. Tom has repaired the boiler and I understand there have been no further issues. We hope to hear from you in the future.
Kind Regards
The Office Team

Rated 5 out of 5 stars

New Boiler

Last week John of Active Plumbing and Heating installed a new Worcester Boiler for us, replacing our 21 year old Potterton.
He did a fantastic job , which was not entirely straight forward, as it involved changing the location for the new boiler from downstairs to an airing cupboard in the bathroom upstairs.
John is hugely knowledgeable and experienced and also very helpful and nice. He explained everything as he went along and in the end even rebuilt the original shelves in the airing cupboard, so that we would not lose any much needed storage space.
It would be difficult to imagine having somebody better to do the job.
John was assisted by his apprentice Tomy, who already shows great promise and is an equally nice person.
Many thanks to both!
Leslie and Monika R.

1 April 2022
Unprompted review
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Reply from Active Heating And Renewables

Thank you for your rating! We appreciate your business.

Rated 5 out of 5 stars

Great work by great guys

The team were so approachable and friendly from the start. They did a great job on putting in new boiler and radiators offering advice and solutions as needed. Tidy workers who also worked hard to complete the job on schedule. The boys even went the extra mile to help me move some heavy items that werent to do with the plumbing! Emma in the office is an excellent addition to the service, so responsive and personable. I would recommend these guys to everyone and will certainly use them again in the future.

21 March 2022
Unprompted review
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Reply from Active Heating And Renewables

Thank you for your rating! We appreciate your business.

Rated 5 out of 5 stars

Excellent job done

Excellent job done, very pleased with service.

15 March 2022
Unprompted review
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Reply from Active Heating And Renewables

Thank you for your rating! We appreciate your business.

Rated 5 out of 5 stars

Tap replacement

John installed new taps in my bathroom recently and I couldn’t be happier with the results. From start to finish, John was nothing short of superb. He was friendly, professional and punctual, and always sort to get me the best deal. I will definitely be using John for more work- he is the best!

11 March 2022
Unprompted review
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Reply from Active Heating And Renewables

Thank you for your rating! We appreciate your business.

Rated 5 out of 5 stars

Active installed our new boiler and it…

Active installed our new boiler and it was service this month by Tom. Excellent. Very extensive. Highly recommend Active. Old fashioned service still the best. Active support apprentices and having been one I applaud them for that. Go for it. Jim

27 January 2022
Unprompted review
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Reply from Active Heating And Renewables

Thank you Jim for your rating! We appreciate your business.

Rated 5 out of 5 stars

The service we received from Active…

The service we received from Active Plumbing and Heating was very good. They arrived when they said they would and were very professional and reliable. I would recommend this company.

21 December 2021
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Reply from Active Heating And Renewables

Thank you for your rating! We appreciate your business.

Rated 5 out of 5 stars

Very happy

Great all round!

17 December 2021
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Reply from Active Heating And Renewables

Thank you for your rating! We appreciate your business.

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