Active Heating And Renewables Reviews 183

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I’ve been using Active Heating for a number of years to service my Viesman boiler. Prompt service and very pleasant staff both in the office and on the job

Rated 5 out of 5 stars

In 2022 AHR installed a Worcester Bosch boiler and have been servicing it every year since. It hasn't given me any problems so I count that as a win.

Rated 5 out of 5 stars

Recently upgraded to bi-energy: new panel, electric furnace(already had gas). Great crew ! Thanks to electricians Bernard and Tristan for their inventive and creative approach to dealing and resolvi... See more

Rated 5 out of 5 stars

I cannot fault them! I have used Activephs for several years now, since they installed and upgraded our central heating boiler and system. They are prompt, reliable and efficient. Both Tom and Luke ar... See more

Company details

  1. Gas installation service
  2. Bathroom Renovator
  3. Gas engineer
  4. Central Heating Service
  5. Plumber
  6. Radiator repair service

Written by the company

Active Heating And Renewables are a Heating And Renewable energy Specialist. We Partner with some of the industries biggest names including Worcester Bosch and Vaillant.


Contact info

4.9

Excellent

TrustScore 5 out of 5

183 reviews

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Rated 5 out of 5 stars

Great service

I have used Active Plumbing &Heating for the past 4 years to install my boiler and service as well. Also for my lanlord gas safety certificate. Tom and Co are very reliable always doing his service at a very high standards. Highly recommended.

15 December 2021
Unprompted review
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Reply from Active Heating And Renewables

Thank you for your rating! We appreciate your business.

Rated 5 out of 5 stars

Friendly and proffesional service

Friendly and proffesional service. We were very impressed with this company and they were a pleasure to deal with when they visited our workplace.

13 December 2021
Unprompted review
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Reply from Active Heating And Renewables

Thank you for your rating! We appreciate your business.

Rated 4 out of 5 stars

On time

On time, efficient, fair price.
B.Davies

26 November 2021
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Reply from Active Heating And Renewables

Thank you for your rating! We appreciate your business.

Rated 5 out of 5 stars

Excellent Company

As usual, a competent and thorough service.
Arrived when expected, kept me informed, overall EXCELLENT and a fair price !
Brian Davies

12 November 2021
Unprompted review
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Reply from Active Heating And Renewables

Thank you for your rating! We appreciate your business.

Rated 5 out of 5 stars

Excellent service from a company

Excellent service from a company that values its customers. As a new customer, I was surprised at the speed of email responses and appointment. Further at the appointment the engineer took every care and in my opinion went beyond. Would certainly recommend and use again myself. Others should learn how they operate and execute.

11 November 2021
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Reply from Active Heating And Renewables

Thank you for your great review! We look forward to working with you again.

Rated 5 out of 5 stars

Excellent customer service at Active Plumbing!

Both Martyn and Alex at the Trowbridge branch have been incredibly helpful, guiding me through a range of different products needed for my new bathroom re-fit. They are both so knowledgeable, courteous and professional in their approach. I really appreciate the excellent advice and support they've given me, both in person and on the phone, during the decision making process.

5 November 2021
Unprompted review
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Reply from Active Heating And Renewables

Thank you for your great review!

Rated 5 out of 5 stars

What a fantastic team!

What a fantastic team! Tom, who initially came and gave the quote for new radiators throughout the house and also helped us with our water pressure while he was visiting.
Nikki is super organised and efficient and made the process run smoothly.
The team of plumbers were great too. Knowledgable, polite and tidy. Thanks especially to Connor who really took time to make sure everything was up and running before he left and answered my many questions.

21 October 2021
Unprompted review
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Reply from Active Heating And Renewables

Thank you for your great review!

Rated 5 out of 5 stars

I called in this morning to see if I…

I called in this morning to see if I could get a new tap gland for a old tap this particular one was not in stock. I needed to change a washer as the tap was dripping but the screw head was damaged and i couldn’t take out the old washer. Tom the man who served me was brilliant he took the part out to the back and when he returned he had managed to remove the damaged screw and fitted a new washer and screw he also polished the gland and would not accept any payment as he said it was just a washer and screw. Thank you Tom i owe you a drink 👍 I’m looking to buy a new water softener so i will definitely talk to you for advice.

9 September 2021
Unprompted review
Rated 5 out of 5 stars

Mystery small wet patch on ceiling fixed

Mystery small wet patch appeared on living room ceiling. Called called Tom and the crew. John arrived within 24 hrs and found the difficult to find leak. Leak was fixed within a day or so. This is a busy time for the team but they fitted us in cleverly. John worked until he had fixed the leak on Friday evening even though he was due to watch his team Brentford v Arsenal later. We got the leak stopped and Brentford won. Result! Thanks again Tom and the team.

16 August 2021
Unprompted review
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Reply from Active Heating And Renewables

Thanks for your fantastic review Fred, glad that we were able to help! anything you need in the future please let us know

Rated 5 out of 5 stars

Boiler Service.

We had to change the date for our two boilers to be seviced which Active did very readily.

2 August 2021
Unprompted review
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Reply from Active Heating And Renewables

Thanks for your 5 star review, we look forward to servicing your boiler next year. If you have any problems in the meantime give us a call

Rated 5 out of 5 stars

Leaking Pipe

I had read the online reviews about this company and they were all very good, so I gave them a call. I only had a small repair job to do, but Tom arrived on time and replaced a leaking pipe within an hour. This is the first time I have used this company, but I would call them again and would also recommend them.

29 July 2021
Unprompted review
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Reply from Active Heating And Renewables

Thanks for your 5 star review! glad we were able to help. If you need anything in the future don't hesitate to call

Rated 5 out of 5 stars

Have used these guys a few times now…

Have used these guys a few times now and always prompt, polite and efficient. At the most recent service they diagnosed a fault with the boiler enabling me to then claim from W Bosch to get it fixed - very helpful.

14 June 2021
Unprompted review
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Reply from Active Heating And Renewables

Thanks Tim for your great 5 star review! we are always here to help. Just give us a call with any problems in the future

Rated 5 out of 5 stars

I had the annual service and a small…

I had the annual service and a small leak attended to. Everything happened on time and seemed very efficient.

1 June 2021
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Reply from Active Heating And Renewables

Thank you for your positive feedback Susan. If you need anything in the future please do let us know

Rated 5 out of 5 stars

Servicing of boiler and installation of…

Servicing of boiler and installation of new external garden tap. Very responsive and good work.

28 May 2021
Unprompted review
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Reply from Active Heating And Renewables

Thanks for your review Martin, glad we could help! if you need anything in the future give us a call

Rated 5 out of 5 stars

Excellent tradesmen

Excellent tradesmen, Tom & his team have done a lot of work at my house , fitted a new boiler. Rads . Cooker , I highly recommend them, they are always polite & approachable very good service.

20 May 2021
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Reply from Active Heating And Renewables

Thank you for taking the time to write this wonderful review Stephen, we will be sure to pass on your positive feedback to the team. We really appreciate your business, anything you need in the future give us a shout!

Rated 5 out of 5 stars

Boiler Service

Great work, efficient and friendly service. for the second year running.

7 May 2021
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Reply from Active Heating And Renewables

Thank you for your positive feedback Adam. If you need anything in the future please do let us know

Rated 5 out of 5 stars
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Reply from Active Heating And Renewables

Thank you for your great feedback Emma. We are a small family run business so every bit of feedback really helps. If you need anything in the future let us know

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