Adrian Flux Reviews 

Friendly staff helpful and very professional it was a joy to see to some one sensible keep up the great work 👍😊

Good advice when getting insurance explained clearly..The right product at the best price.

Just cancelled home insurance on a property that we have sold and paid £191.00 and after less than 2 months being with them are only getting back £81.00 .I don’t mind paying their fee but also to be charged more money for cancelling the policy is a joke. Told by the woman on the phone it is in their terms and conditions who honestly reads them! Funny thing is I explained to woman on phone that we had the property on the market and when it was sold I would need to cancel the policy she never said I would be charged a fee for cancellation all she said was they would work the refund out my how many months I have had the insurance.

Jo handled my renewal and adding my friend to my long standing old beetle policy in a friendly and professional way.
I have been with Adrian Flux for years now and premium is extremely good value. Service is the best.
Calls answered quickly.
Cannot fault them in any way.

Very polite and efficient call handler. I think he was called Michael but I could be wrong. My policy was updated and renewed very quickly and happy with the price.

Had a terrible experience today. Was heading down the M1 south when the Reduce Oil Level warning light came on. After googling and realising that we shouldn’t drive any further we pulled over into a SOS bay. We called Adrian Flux who advised that someone would be out within an hour. After 1 hour and 10 minutes of sitting at the side of the busy motorway, we received a call to say that no one there was prepared to pick up the job, even though it was a simple procedure of draining out some oil. Their only option was for us to be recovered to a safe place. After approximately 20 minutes a pick up lorry arrived to take us to the nearest services. No attempt was made to fix or even assess the problem. The driver, to his credit, did try to contact some local mobile mechanics to meet us at the services but no one was available. We are currently sitting in the services waiting for our local mechanic from home to make a 2 hour journey to come and help us out at a considerable cost to ourselves. Totally dismayed with the service received and would advise against taking out their breakdown cover.

Quick simple and friendly staff, would recommend to my family and friends. Gave a good price quote and easy to complete.

No fuss process - good knowledge of product from sales advisor.

Up to now very good

You communicate well. You gave me a fair quote for my renewal - and I was satisfied with that. And when I called you with a query you were pleasant, knowledgeable and gave me the answer I needed. It's good dealing with you.

Professional helpful staff. Really delighted with our quote for insurance for our motorhome, beat all other quotes.

I heard about Adrian Flux through a friend that has their Kei Truck insured by them so i went onto the website and put my number in for a call back to get an insurance quote for my Honda Acty i have had imported from Japan.

Within 2 mins i got a call back from the reception desk and was transferred to a Quotes handler named James, no automated AI things which was honestly the best breath of fresh air to not be stuck in an automated loop for eternity.

James was very clear on everything and had a little back and forth with him on a very friendly level while still getting everything handled on the quotes side, legitimately the best call ive had professionally in my life.

Defiantly going to recommend the company when I'm going to car meets and things like that 10/10 experience.

Thank you James

Very good customer service, helpful and knowledgable.
Thank you so nice people to look after me.

By getting my car insurance sorted without any fuss and not pushing me to buy other insurance and doing the job very well .

Amazed that they wanted £645 for renewal of my mini insurance …. They came down £17 on discussion
I told them I had lower offers and managed to secure insurance at £306 in fact I had 20
Offers at this price .
I complained however that said this was the best they can do … so they no longer have me as a customer … rank profiteering !

Quick and easy to get insured fantastic

Very difficult to understand your phone call, person spoke far too quickly as though he just wanted to get on with it and little attempt to understand needs.
Arrangement fee too high for service received, £60. Will be looking around for an alternative broken when renewal due,

Very helpful as was at a point where I needed good advice and guidance. Staff were very helpful and clear and decisive.

Initially went well on the phone, but a week later after uploading two proofs of NCD still awaiting confirmation that these are acceptable.