Advance Auto Parts Reviews 

I bought parts at this store 3 different times and each time they would not work, I wanted to return them so I could have ordered the correct parts, they refused to give me a refund! Farmville, Virginia! I will never shop in any Advance Auto store again.

purchased k&n filter , after 4 days has not shipped .
paid extra for faster shipping .

I have been a customer for many years and they disappoint me more and more because I placed my order online and they send me an email saying that my order is ready, but the next day they tell me that my order is not ready because they gave it to someone else. They are not for help just say you want to cancel the order? and I need those auto parts for my daughter's car. These people should pay more attention to their work and not bother others; this is not the first time this has happened. I definitely do not recommend Advance Auto Parts; it's better to look for another auto parts store.

I went to Advance Auto today to buy some oil and filter asked the guy if he as any deal his deal was almost $70 dollars, I was just happened to going through the aisles at BJ and when I look at the engine oil and I could have gotten 2 case of oil for that money, so people check with BJ or Sam's club for your oil before you buy from these guys every body is not fair with their prices anymore.

Just yesterday visit AAP in Mundelein, IL and Jose the General manager gladly puts the Bosch windshield wiper blades I purchased there (because of a $15 rebate with purchase of 4 spark plugs) on my RX350. The rear window was a pain in the neck but he gladly replaced that one as well. No stress, no hassles, No worries. I realize that this is a free service but it's a big help to get somewhat difficult wiper blades replaced! Compared to its local competitors they are hands down the place to go. You actually get a hello within 15 seconds of entering the store and they stay on task. The wipers are a vast improvement on the OEM.

Luis Duran store 9458
Good service helping customers

Beware of these predatory losers! I parked my car there after midnight on a Saturday night when they closed at 9pm to walk 10 feet over to Whataburger which has a connected parking lot. Less than 10 minutes standing in line thank goodness an employee called out that they were towing the car otherwise I would have had to pay for an Uber to go to the tow place and $300 to get my car. Since I caught them in the act I had to pay $80 to let my car go. Again, this was after midnight when the business was closed for hours, in a connected parking lot, in less than 10 minutes. This predatory behavior is unacceptable and these clowns should be ashamed.

I had an outstanding experience at Advance Auto Parts on Central Park Drive in Winterville, and I especially want to recognize Dylan S. for truly top-level customer service. It’s rare these days to find someone who is not only knowledgeable, but also genuinely willing to go the extra mile to help.
Dylan was professional, patient, and incredibly helpful in making sure I got exactly what I needed. He took the time to answer questions, explained my options clearly, and made the entire experience easy and stress-free. His attitude, product knowledge, and dedication to customer service really stood out.
Advance Auto Parts on Central Park Drive is fortunate to have an employee like Dylan representing their store. Because of this excellent experience, I’ll absolutely be returning and would highly recommend this location to anyone needing auto parts or assistance.

Shout out to Michael, who was friendly, helpful, and fast! He tested my van battery, confirmed that it was dead (I watched him through the process and felt comfortable with the diagnosis), then switched out the old battery with the new one in a matter of minutes! Excellent old-school customer service!

I went to my local store #064821 in Lady Lake FL. I picked up 1 can of a/c refill about $36.49. went to the register and asked for the military discount and she asked for my phone number and then she forgot as she did the totalling of the bill. I saw there was no discount military or otherwise when I said something to her she said oh sorry I forgot to do it. Didn't redo the bill just said I'll get it next time, her name is Nyasia T. It cost me at least 3.60$ and since I have to use expensive gas to get to Advanced Auto parts store because of the street being blocked.

I would like to ask for a ten dollar reimbursement cash card since I'll have to use my gas again to get to your store and then spend money at your store.
Elwood

Tribute is buttoned up and beautiful. Had a blown fuse for the fog lights and can't say enough about how awesome Gabriel Garcia at AdvanceAuto Parts was for helping me identify which fuse and then helping me replace it. Thanks Gabriel!

I’ll never return to this auto parts store again. The way I was treated for not knowing the correct name of a product was utterly disrespectful. I visited the store this evening around 7:56 PM. There was a Caucasian bald man and a tall African-American man. I asked for brake solution to clean some rust off my brake pads. They both looked at each other, started laughing in my face, and asked, “What?” I said, “Please point me in the right direction. I’ll find it myself.” The African-American man sarcastically replied, “You mean brake cleaner?”

My husband arrived shortly after and then we checked out. As I recounted the incident to my husband, despite them witnessing my visible distress and feeling upset and embarrassed about being made to feel bad because I couldn’t recall the correct name of the brake cleaner, neither of them offered an apology.

To make someone feel bad about not knowing the proper term of something at a store that they work at is disgusting and very hurtful. If I was an expert at car parts, why would I need their assistance anyway? Instead of laughing at a woman who doesn’t know the proper name of something how about Help as that’s what you are therefore anyway. I will never come back to the store ever again. I don’t care if I have to drive past it to get what I need. I will not be coming back.

went there this morning to get battery checked it showed it would need replacing so i decided to do that. (i am a female) The attendant brought a battery that looked old and edges were lifting up just a tad bit he said the test showed good so i asked him if it was new and he said it was. I said it don't want it bring another one so he did and tested it too it was good he then told me go to my car he would be right out. While he was taking old one out to put the new battery in my Mechanic texted me and i proceeded to send a picture of the battery and he said thats old used sh..t . I said to the attendant isn't this the one i said i didn't want he said oh i brought the wrong one out. Had my Mechanic not texted me I would've paid for a new battery but got an old use one. I Think this is SCAMMY suspicious. I would be reporting this to the BBB i took pictures of it also. I still tipped the attendant because i am a better person than Advance Auto SCAMMERS

Very rude and disrespectful to senior citizen at the Phoenixville Pa. store. I will never go there for anything ever again.

Terrible products that they refuse
to honor the warranties on, especially brakes and rotors.

Terrible place stay away! Tried to return a part I did not use and they refused to do it stating they had a policy. Nobody told me that when I bought it and nobody could point it out when I asked. I will never go there again.

The employee Adelita and manager Daniel were unhelpful, and both were very rude!!! I will not be back to this location!

waited 10 minutes inside to replace tractor battery. Counted 5 staff, no customers. All too busy to help me. Went across the street to O'reilly and was helped immediately. Wont waste my time there.

I used the part finder tool on the Advance Auto Parts website for my Subaru, which confirmed the part was correct. It did not fit. When I tried to return it, the process was incredibly difficult and frustrating. Be very careful trusting their online compatibility tool. Also be prepared for the fact that customer service is clearly used to ignoring customer concerns

Advance auto parts district 4411 is a awful district. This district is being mismanaged, The District manager, is not professional. I have never experienced anything like this, Advance Auto Parts is not holding the District Manager over this District accountable, if you are not within his click, then you will be skating on thin ice. Columbus ga,phenixcity alabama stores . Sad these locations within this district are mismanaged, The District manager is not a good leader.