Horrific customer service
Horrific customer service, incredibly rude, typing with words in capitals as if they were shouting the email, no politeness or patience. DO NOT RECOMEND.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Horrific customer service, incredibly rude, typing with words in capitals as if they were shouting the email, no politeness or patience. DO NOT RECOMEND.
Don’t buy here. Customer service is terrible. The products you order are not what you receive. If you request a refund, you have to return the items yourself and pay for the shipping costs.
AVOID THESE PEOPLE
Total shambles , rude and lacking in customer service . I felt so angry and upset by there comments to me . Read through the reviews.
Awful !!!
Paul who spoke to me on the phone was very helpful with what was probably a small order to repair my classic car, most companies won't give you the time of day. The parts arrived in good time - great job, would recommend 👍
Very friendly team! Very supportive! They are very nice a helpful! Very professional! I didn't know exactly what i was i need but they were able to find out! I have been in 10-15 shops and nobody had the parts i was i need but they have got everything you can imagine! High five and thank you very much again! Well done!
I have a concours condition car and require new breather hose for the engine. The original hose is red cotton braided over rubber. I contacted AFS and they were so helpful in trying to locate some for me. Although none of their suppliers produce red cotton braided hose now, they even contacted certain people in germany trying to locate NOS for me. So, although not successful in locating the red hose I highly recommended Advanced Fluid Solutions for their helpful and friendly service. They did everything they could to help
Great quality products, very reasonable prices.
Would be nice to have a tracking number to follow shipping, and when I sent an inquiry by email I never got an answer.
Nevertheless, always been satisfied with the products and I will certainly order again!
Shocking customer service - their phone service is a nightmare! no one knows what they are on about
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.