AFC Holidays Reviews 3,097

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professionalism, often highlighting specific individuals for their excellent support and knowledge in organizing memorable holidays. People frequently commend the well-planned itineraries, comfortable accommodations, and seamless execution of trips, making their travel experiences enjoyable and stress-free. The customer service is also highly regarded, with many appreciating the prompt responses and clear communication from the team. However, some customers reported issues with tour guides lacking knowledge or English proficiency, and occasional problems with Wi-Fi availability. A few individuals also mentioned that some itineraries felt too packed, leaving little time for relaxation, and there were isolated complaints about the quality of local transportation and restaurant choices on certain tours.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Holidays

People report positive experiences with holidays, often praising the well-planned itineraries, comfortable... See more

Service

Consumers find service to be positive, highlighting the excellent coordination, constant support, and... See more

Location

Reviewers mention positive feedback about location. Customers frequently praise the well-planned itineraries,... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and patience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited Kenya, our 5th trip with AFC Holidays booked always through Arnold Soans , who has always helped, recommended us throughout. Always available on call to answer any queries . Hassle free, w... See more

Company replied

Rated 5 out of 5 stars

Everything was greatly managed. It's always a great experience with Ms. Aswathi as she has always been very professional & courteous & puts extra effort to make all our travels memorable & Bali... See more

Company replied

Rated 5 out of 5 stars

We visited Hanoi in Vietnam on 5th June 2025. It was our 3rd trip with AFC Holidays. Mr. Arnold Soans , as usual helped us to select perfect holiday destination. He was always available over phone and... See more

Company replied

Rated 5 out of 5 stars

travelled to Bali with AFC holidays . Arnold was our tour coordinator. We really appreciate his efforts to organize our tour with all the queries answered.It was seamless relaxing and well planned. We... See more

Company replied


Company details

  1. Tour operator
  2. Airline ticket agency
  3. Cultural tours provider
  4. Sightseeing Tour Agency
  5. Travel deals
  6. Visa Agent

Written by the company

AFC Holidays gives you what you need to ensure a memorable holiday! We are all about fabulous deals, tailor made holidays and escorted tours so you don’t have to worry about anything when you are travelling. Not only do We ♥ Taking You Places, we also make sure you get the most of the place you go!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Visa application via AFC

Althea took care of my request/application - she provided a very efficient, professional and friendly service. Clear communication via phone and emails with regular updates and follow-ups.

28 April 2025
Unprompted review
AFC Holidays logo

Reply from AFC Holidays

Dear Tatiana,

Thank you so much for your kind feedback! We're glad to hear that Althea was able to assist you efficiently. We'll be sure to pass along your kind words to Althea. If there's anything else we can help you with, please don't hesitate to reach out.

Best regards,

AFC Holidays

Rated 4 out of 5 stars

Paris Switzerland trip review

We recently went on a trip to Paris and Switzerland through AFC Holidays. Our consultants, Mr. Bibin and Ms. Althea deserve special mention as they were very helfpul from the start. From clearing every doubt with genuine enthusiasm, double checking that we carried all our documents for our visa appointment, to asking for our true feedback after the trip, it was a testament to their earnestness in their jobs.

While the trip was truly enjoyable and hassle free, there were three things of concerns that we couldn't appreciate. One was the Indian breakfast on our first day in Paris. While we were all expecting croissants and pasta, the badly cooked idli was a real disappointment.

Secondly, the two hour long queue to go up the Eiffel tower was just not worth it, and though the wait time was mentioned, this could have also been informed at the orientation meeting. Those uninterested like us could have easily used the time to explore the city.

Finally, the hotel that we stayed in for four nights in Zurich, Movenpick Ragensdorf, was totally not worth its four stars. The room that we were allotted had ancient wall hangings and a single bed to fit two adults! The telephone in our room wasn't working which made it very inconvenient for us to connect with the reception for our different needs. Despite requesting a different room the hotel wasn't ready to allot us a different one. During our feedback call with Mr. Bibin after returning to the UAE, I mentioned this to him. He told us that we should have messaged an AFC representative and that they would have helped us change the room.

Despite these issues, thanks to our guide Sushant and the AFC team, we had an organized trip that left us with good memories.

25 March 2025
Unprompted review
Rated 4 out of 5 stars

I just want to say a big thank you to…

I just want to say a big thank you to Ashwathi for her incredible support in helping me to secure the USA visa. Her professionalism, prompt responses and timely updates made the entire visa process smooth and stress free. I truly appreciate it.

15 February 2025
Unprompted review
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Reply from AFC Holidays

Dear Vineet,

Thank you for taking the time to share your feedback! We're so pleased to hear that Aswathi provided you with efficient and helpful service. We'll be sure to pass along your appreciation to her. If there's anything more we can assist you with, please feel free to reach out anytime.

Best regards,

AFC Holidays

Rated 4 out of 5 stars

Overall arrangement is very good

Overall arrangement is very good. From inquiry up to arrangement of visa appointment. Ms. Aswathi handled it well in her level and the rest of visa team.

10 April 2025
Unprompted review
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Reply from AFC Holidays

Dear Emmylou,

Thank you for your positive feedback! We’re delighted to hear that your overall experience was smooth, from your initial inquiry to the visa appointment arrangement. We’ll be sure to pass along your appreciation to Ms. Aswathi and the rest of the visa team for their excellent support.

We look forward to assisting you again in the future!

Best regards,
AFC Holidays

Rated 5 out of 5 stars

US visa


Dear Awasthi,

I wanted to extend my heartfelt thanks for your assistance with the USA visa process for my child. Your support made the entire process hassle-free, and I truly appreciate your professionalism and dedication.

This is my third time working with AFC Holidays and you for the visa process, and each experience has been exceptional. Thank you once again for your help! Rabi silwal

10 April 2025
Unprompted review
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Reply from AFC Holidays

Dear Rabi,

Thank you so much for your kind words and continued trust in AFC Holidays. We're truly grateful for the opportunity to assist you once again, and we are especially glad to hear that the USA visa process for your child went smoothly.

Should you need any further assistance in the future, please don’t hesitate to reach out.

Warm regards,
AFC Holidays

Rated 5 out of 5 stars

Excellent support from Aswathi in…

Excellent support from Aswathi in helping me to plan this trip to China with AFC and very well managed tour by AFC.

27 March 2025
Unprompted review
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Reply from AFC Holidays

Dear Ruchi,

Thank you for your kind words! We're so glad to hear that Aswathi provided wonderful support in helping you plan your China trip. We'll make sure your feedback reaches her.

It was a pleasure having you travel with us, and we look forward to helping you plan your next adventure!

Best regards,
AFC Holidays

Rated 5 out of 5 stars

Smooth process

Aswathi from AFC holidays was extremely helpful and supportive throughout my USA visa process—made everything smooth and easy

25 March 2025
Unprompted review
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Reply from AFC Holidays

Dear Anuroopa,

Thank you so much for your kind feedback! We’re so pleased to hear that Aswathi was able to make your USA visa process smooth and easy. We’ll be sure to share your appreciation with her. It’s always our goal to provide excellent support, and we’re happy that your experience reflected that.

Best regards,
AFC Holidays



Rated 5 out of 5 stars

Another Exceptional Europe Trip with AFC!

We travelled to Prague, Vienna, and Budapest during the March 2025 Eid holidays, and once again, AFC delivered an exceptionally well-organized trip!
This was our second time travelling with our tour guide, Keith, and just like before, he was friendly and helpful. He ensured everything ran smoothly and made the experience truly memorable, keeping everyone comfortable and well-informed. We suggest AFC in keeping the guide with the team until the airport drop-off.
Our driver, Martin, was equally wonderful—always greeting us with a warm smile and ensuring a safe, comfortable journey across five countries. His kind gestures, even towards babies while boarding, really stood out.
AFC managed to cover five countries during this trip, and we are truly impressed by their planning and professionalism. We’ve travelled with them multiple times and will definitely continue to do so. Highly recommended for families looking for hassle-free, joyful holidays!

28 March 2025
Unprompted review
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Reply from AFC Holidays

Dear Avinas,

Thank you so much for your wonderful feedback! We’re absolutely thrilled to hear that your trip to Prague, Vienna, and Budapest was another unforgettable experience with AFC. It’s fantastic that Keith made such a positive impact again. We’ll definitely make sure to pass on your appreciation to him, and we’ll also consider your suggestion to keep the guide with the team until the airport drop-off.

We’re also so happy that Martin added to the experience with his warmth and and we’ll be sure to pass along your kind words to him as well.

Your continued trust and support mean the world to us, and we can’t wait to help you plan many more hassle-free, joyful holidays.
Thank you again for your recommendation and for choosing AFC Holidays. We look forward to your next adventure with us!

Best regards,
AFC Holidays

Rated 5 out of 5 stars

Great service and supportive staff…

Great service and supportive staff highly appreciate for alll travel and visa assistance iyah santiago ⭐⭐⭐⭐⭐👍

14 April 2025
Unprompted review
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Reply from AFC Holidays

Dear Mukhtar,

Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with our team. Your kind words truly mean a lot to us, and we’ll be sure to pass them along to Iyah. We look forward to assisting you again on your future travels with us.

Warm regards,
Team AFC Holidays

Rated 5 out of 5 stars

Trusted and well organised ..

Trusted and well organised ..

1 April 2025
Unprompted review
AFC Holidays logo

Reply from AFC Holidays

Dear Traveller,

Thank you for your kind words. We're happy to know that you found our services trustworthy and well-organised. Your feedback means a lot to us, and we look forward to helping you plan more great trips in the future.

Warm regards,
Team AFC Holidays

Rated 5 out of 5 stars

Excellent Visa Services

I approached AFC Visa services team with a request to help me get my US Visa Renewal done. This turned out to be a very satisfying experience. The VISA services team and especially Aswathy were very supportive and highly professional throughout the entire process . I could approach her with any query and be assured of a prompt and clear response. Really grateful for making the process entirely hasslefree.

9 April 2025
Unprompted review
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Reply from AFC Holidays

Dear Jissy,

Thank you for taking the time to share your experience. We're pleased to hear that our Visa team, and especially Aswathi, provided you with a supportive and hassle-free process.

Your feedback is much appreciated, and we look forward to assisting you again in the future.

Warm regards,
Team AFC Holidays

Rated 5 out of 5 stars

This is my 4th time I am traveling…

This is my 4th time I am traveling through AFC. As always their arrangements have been the best. They always book the best hotels which are in good locations, decent and family friendly. Tour guides are also good. If you don't want the hazel of booking hotels, flights and planning you tour intinery, then AFC is the best choice.

29 March 2025
Unprompted review
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Reply from AFC Holidays

Dear Mr Krishnan,

Thank you for choosing AFC Holidays once again! We’re truly grateful for your continued trust and thrilled to hear that your experience was smooth and enjoyable.

It’s always our goal to make travel as seamless and stress-free as possible, and we're glad to know we’ve been able to do that for you.

Looking forward to planning your next journey soon!

Best,
Team AFC Holidays

Rated 5 out of 5 stars

Bibin was extremely helpful in…

Bibin was extremely helpful in customising our package for Srilanka. He understood exactly what we wanted and gave us a plan and it worked out really well.

28 March 2025
Unprompted review
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Reply from AFC Holidays

Dear Priyanka,

Thank you for your kind words! We are so glad to hear that your Sri Lanka trip went smoothly and that Bibin was able to tailor the experience to your preferences.

Personalized service is something we take pride in, and it’s great to know that the planning made a positive difference.

We hope to plan more memorable journeys for you in the future!

Warm regards,
Team AFC Holidays

Rated 5 out of 5 stars

Had an amazing trip to Georgia!

Had an amazing trip to Georgia!
Everything was perfectly organized, and the entire experience was just awesome. A special thanks to our tour guide, Mr. Guka, who was incredibly caring and explained everything with so much clarity and patience. His guidance throughout the trip really made a difference. Also, a special thanks to Mr. Alex, who supported us right from the beginning with proper guidance and coordination throughout the process. Thank you so much to the AFC Holidays team for making this trip truly memorable!

29 March 2025
Unprompted review
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Reply from AFC Holidays

Dear Francis,

Thank you for sharing your wonderful feedback! We’re thrilled to hear that your trip to Georgia was such a memorable experience.

It’s great to know that Guka’s guidance and Alex’s support throughout the journey added so much value to your trip. We always strive to provide seamless experiences, and it’s fantastic to see that reflected in your review.

We truly appreciate your kind words and look forward to helping you plan your next adventure soon!

Warm regards,
Team AFC Holidays

Rated 5 out of 5 stars

Europe trip

I took Europe package with AFC holidays. The entire itinerary for the trip was well managed and promptly guided by tour consultant Aswathi and Althea . They always make sure everything goes smoothly. Thank you AFC for the wonderful trip.

28 March 2025
Unprompted review
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Reply from AFC Holidays

Dear Satish,

Thank you for your wonderful feedback! We are so glad to hear that your Europe trip was a success and that Aswathi and Althea were able to make your journey smooth and well-coordinated.

We always aim to deliver seamless experiences, and it’s great to know we achieved that for you. We appreciate your trust in AFC Holidays and look forward to planning many more memorable trips for you!

Warm regards,
Team AFC Holidays

Rated 5 out of 5 stars

East Europe Delight

I wanted to express my heartfelt gratitude for the incredible East Europe trip you organized. It was truly a memorable experience, filled with beautiful sights and wonderful company.

A special thank you to Keith, our tour manager, whose encouragement and support helped me decide to embark on this journey despite the challenges I faced. His dedication and understanding made all the difference, and I’m so grateful for his assistance.

I also want to extend my deepest appreciation to Martin, our driver, who safely transported us across five countries. His constant smile, courteous nature, and helpful attitude added joy to our travels and made the journey even more enjoyable.

One small suggestion for future trips: it would be great if tour managers could stay with the group until the journey’s end for added continuity. Nonetheless, Martin did an outstanding job stepping in

This trip has left me with cherished memories and new friendships. Thank you, AFC Holidays, for making it all possible. I look forward to more adventures together!

28 March 2025
Unprompted review
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Reply from AFC Holidays

Dear Glynis,

Thank you for your heartfelt review! We are so happy to hear that your East Europe trip was such a memorable experience .

It’s wonderful to know that Our Tour Manager ,Keith’s a and the Driver Martin's assistance played such an important role in your journey.

We also appreciate your valuable suggestion regarding tour manager continuity and will certainly keep it in mind for future trips.

Thank you for your trust in AFC Holidays, and we can’t wait to help you plan your next adventure!

Warm regards,
Team AFC Holidays

Rated 4 out of 5 stars

Europe Tour with AFC Holidays – A Truly Memorable Experience!

I recently had the pleasure of traveling to Europe with AFC Holidays, and I must say, it was an unforgettable experience! The tour covered some of the most iconic cities—Paris, Brussels, Amsterdam, and Barcelona—each offering its own charm, culture, and unique beauty.

From the romantic streets of Paris, the historical grandeur of Brussels, the scenic canals of Amsterdam, to the vibrant energy of Barcelona, every moment was well-curated and enjoyable. The accommodations were comfortable, transportation was smooth, and the itinerary balanced sightseeing with just the right amount of leisure time.

What truly made the trip exceptional, though, was our tour manager, Pragyesh Sing. His professionalism, knowledge, and warm personality turned this trip from great to outstanding. Pragyesh was incredibly organized, always attentive to the group’s needs, and went above and beyond to ensure everyone was having a good time. His stories, insights, and helpful tips gave each city an added layer of depth and enjoyment. It felt like we weren’t just visiting places, but truly experiencing them.

A huge thanks to AFC Holidays and especially Pragyesh for making this tour so smooth, exciting, and enriching. Highly recommended for anyone looking to explore Europe without the hassle—you’re in great hands!

28 March 2025
Unprompted review
AFC Holidays logo

Reply from AFC Holidays

Dear Traveler,

Thank you so much for your wonderful review! We’re thrilled to hear that your Europe tour was such a memorable experience.

We take pride in offering not just a tour, but a truly immersive experience, and it’s wonderful to know that Our Tour Manager; Pragyesh’s efforts helped make this tour exceptional.

We truly appreciate your recommendation and look forward to helping you plan more unforgettable adventures with AFC Holidays!

Warm regards,
Team AFC Holidays

Rated 5 out of 5 stars

Exceptional Experience with AFC Holidays – Prague, Vienna & Budapest Tour

We recently travelled with AFC Holidays during the Eid break for the Prague-Vienna-Budapest tour, and yet again, AFC exceeded our expectations in every possible way. From the initial booking phase to the time we returned home, every aspect of the trip was handled with remarkable professionalism and attention to detail.

A special thanks to Andrew, who made the booking process seamless and answered all our queries with patience and clarity. A huge shoutout to our tour manager, Keith, whose meticulous planning and flawless execution made this journey smooth, enjoyable, and truly memorable. His deep knowledge, coordination skills, and friendly demeanor brought an extra spark to the trip.

The group dynamics were fantastic – everyone was punctual and enthusiastic, which made the experience even more enjoyable.

Hotels were conveniently located close to the downtown areas (just 10-15 minutes away), allowing for easy self-exploration during leisure time. The Bed & Breakfast option throughout the trip was a comfortable touch.

The guided tours were well-curated and led by professional English-speaking guides who were insightful and passionate about the local history and culture.

AFC went the extra mile by providing complimentary SIM cards, ensuring we stayed connected throughout the trip. Additionally, airport shuttles and intercity transfers were perfectly coordinated, making transitions hassle-free.

We also appreciated the smooth handling of visa appointments, thanks to Iyah, who ensured everything was processed efficiently and on time.

This was our third tour with AFC, and certainly one of the best so far. The value for money, personalized service, and high-quality experience make AFC our go-to travel partner, and we’re already looking forward to the next adventure with them.

Thank you, AFC Holidays, for another unforgettable journey!

28 March 2025
Unprompted review
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Reply from AFC Holidays

Dear Traveler,

Thank you for your incredible review and continued trust in AFC Holidays! We’re beyond delighted to hear that your Prague, Vienna, and Budapest tour exceeded your expectations in every way.

We greatly appreciate your feedback on the overall experience — from accommodations to the tours, we’re thrilled everything came together to create a seamless journey.

We’re glad that the complimentary SIM cards and well-coordinated transfers, added to the convenience of your travels.

Thank you for being a valued part of AFC Holidays Family, and we can’t wait to assist you on your next journey!

Warm regards,
Team AFC Holidays

Rated 5 out of 5 stars

Trip to Prague

Trip to Prague, Vienna and Budapest was very nice. We enjoyed and all the credit goes to our team guide Mr. Keith, who controlled and guided the group so well. A big salute to Keith and the tour bus driver Mr. Martin.
Sudhir And Prasitha

28 March 2025
Unprompted review
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Reply from AFC Holidays

Dear Sudhir and Prasitha,

Thank you for sharing your lovely feedback! We're so glad to hear that you enjoyed your trip to Prague, Vienna, and Budapest. It’s wonderful to know that Keith and Martin made your journey even more memorable. We’ll be sure to pass along your appreciation to both of them.

Looking forward to welcoming you on another adventure with AFC Holidays soon!

Warm regards,
Team AFC Holidays

Rated 4 out of 5 stars

European tour with an Outstanding guide



A Memorable European Experience!
We had the absolute pleasure of touring Europe with a fantastic guide Pragyesh Vardhan and I can confidently say they were one of the best parts of our trip! From the very first day, he was incredibly knowledgeable, professional, and personable. Whether we were exploring the historic streets of Paris the charming canals of Amsterdam, Brussels and Barcelona. Pragyesh brought each location to life with fascinating stories, historical context, and a great sense of humor and our group was also Awsome.
Highly recommend to anyone looking for a meaningful and unforgettable journey!

2 April 2025
Unprompted review
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Reply from AFC Holidays

Dear Mr. Jose,

Thank you for your review. We're happy to hear that you had a memorable European tour and that Our Tour Manager Pragyesh made your journey enjoyable.

Your feedback means a lot to us and helps us keep our promise to deliver great travel experiences. We look forward to welcoming you on another adventure with AFC Holidays soon.

Warm regards,
Team AFC Holidays

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