Affinity Villas Reviews 744

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

This was the first time we have used Affinity Villas, we usually use another company. However, we were really impressed with the customer service (especially Jane) who were helpful and informative.... See more

Company replied

Rated 1 out of 5 stars

I recently stayed at this villa in Portugal in October, and unfortunately my experience was far from what I expected. Upon arrival, I was taken aback by the condition of the property. T... See more

Company replied

Rated 5 out of 5 stars

Just came home from a wonderful stay at 56 Vale do Mihlo villa in Carvoeiro. Was welcomed with a gorgeous hamper of food and wine. The villa was spotlessly clean, light and airy, comfortable beds, pri... See more

Company replied

Rated 5 out of 5 stars

Stayed in Villa Marianna in Carvoeira, such a wonderful place, 4 adults & 2 teenagers. The pool was huge. We found the kitchen well equipped & had all utensils etc needed for a bbq. Great to be able t... See more

Company details

  1. Vacation rental

Information provided by various external sources

Algarve villa holiday rental specialist, offering exclusive villas with private pools along the length of Portugal's Algarve coastline.


Contact info

3.8

Great

TrustScore 4 out of 5

744 reviews

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Beautiful villa, fully equipped with everything you would need for your holiday. Well furnished, very clean and great location.

25 October 2018
Unprompted review
Rated 4 out of 5 stars

AFFINITY VILLAS VILLA IN PORTUGAL

We booked a villa with affinity Villas in Portugal. The booking was easily done on line. The villa was as described and the instructions on how to get to it were accurate. We wanted a heated pool and this was organised for us.
The manager there sorted a minor problem quickly and efficiently.
We would use them again. Everything went well.

25 October 2018
Unprompted review
Rated 5 out of 5 stars

Excellent from start to finish

We have booked with Affinity Villas twice in the past two years and if you want excellent customer service and a quality villa for your holiday then I would recommend them 100% and without any hesitation.
Thank you Affinity Villas for everything and we look forward to booking with you for the third time!

24 October 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant communication pre travel with excellent information re area and directions to the villa. The villa was brilliant with a great food hamper.

22 October 2018
Unprompted review
Rated 5 out of 5 stars

Nothing too much trouble

Nothing too much trouble. Affinity Villas' customer service is second to none, whenever I had a query or wanted to include something else on my booking the staff were friendly, quick & efficient in helping me. The villa we stayed at was very nice, clean, well equipped & a lovely private pool, my only reservation was that the beds were not the most comfortable but that would be down to the owners preference of mattress rather than a fault of Affinity Villas. I would definitely book through this company again.

22 October 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic holiday and company to deal…

Fantastic holiday and company to deal with

Quick to respond, fantastic prices, great customer service and lovely accommodation options.

Our villa was beautiful and the welcome pack was very helpful on the first few days! Nice touch.

Overall, Affinity Villas were great and we'll consider them for next year's holiday!

Only small improvement they could make is the cost and clarity of additional pricing like AC and Wifi.

22 October 2018
Unprompted review
Rated 5 out of 5 stars

Relaxing Family Retreat

The villa provided everything necessary for a relaxing break in the sun. The pool became the center of daytime activity and many evenings were spent on the two verandas, enjoying drinks and meals. All of the attractions of the Algarve were easy car journeys and the local provisions of Loule were excellent for everyday necessities. We all agree that we will definitely be returning to the area and would book with Affinity as our first choice.

15 October 2018
Unprompted review
Rated 5 out of 5 stars

Good website to manoeuvre

Good website to manoeuvre - Very professional but friendly staff went through the booking process thoroughly with explanations etc., This was followed up at intervals keeping in touch and when final instructions came through for the villa, they were presented in a very clear, concise manner with additional travel information and helpful tips.
We had no problems regarding access to the chosen villa, even though it was close to midnight and it was presented just as the original advert. A couple of small queries were immediately and readily sorted by the local manager so all in all a very pleasant experience. No problems at all in recommending Affinity Villas to anyone

15 October 2018
Unprompted review
Rated 5 out of 5 stars

We had an initial setback with our…

We had an initial setback with our chosen villa but the customer service from all involved at Affinity villas was exceptional and the villa was of a very high standard. We would have no hesitation in booking with them again and highly recommend them

15 October 2018
Unprompted review
Rated 5 out of 5 stars

Great villa

Great villa - couldn’t find fault at all. Would I book again ? Absolutely

13 October 2018
Unprompted review
Rated 5 out of 5 stars

5 * Affinity Villas

Our villa was 5 star. The Service we received from Affinity Villas was outstanding, they communicated at all times and answered all queries and questions within a very short time.
We had the most wonderful time at the villa. The Management team visited with fresh pool towels during our week long stay.
We will certainly be booking through them again and enjoying their 5 star service and recommending them to our friends.

10 October 2018
Unprompted review
Rated 4 out of 5 stars

Good company

Very good and easy to deal with, would definitely be using affinity the next time we need a villa

Thanks Sean

6 October 2018
Unprompted review
Rated 5 out of 5 stars

Family fun times with Affinity Villas

We have used Affinity Villas previously and have never been disappointed in the standard of the Villas. What you see on the web site is an accurate account of the Villa. The maid service is discreet & helpful, cleaning to a very high standard. We cannot praise the welcome pack that Affinity Villas leave. certainly enough groceries to get you through to your first supermarket shop. Their choice of wine was excellent also. We highly recommend this company to anyone looking for well equipped Villas with a touch of luxury. Our last summer experience was a wonderful family fun time. My grandchildren are still talking about their ‘ Holiday Home’

4 October 2018
Unprompted review

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