Affinity Villas Reviews 744

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This was the first time we have used Affinity Villas, we usually use another company. However, we were really impressed with the customer service (especially Jane) who were helpful and informative.... See more

Company replied

Rated 1 out of 5 stars

I recently stayed at this villa in Portugal in October, and unfortunately my experience was far from what I expected. Upon arrival, I was taken aback by the condition of the property. T... See more

Company replied

Rated 5 out of 5 stars

Just came home from a wonderful stay at 56 Vale do Mihlo villa in Carvoeiro. Was welcomed with a gorgeous hamper of food and wine. The villa was spotlessly clean, light and airy, comfortable beds, pri... See more

Company replied

Rated 5 out of 5 stars

Stayed in Villa Marianna in Carvoeira, such a wonderful place, 4 adults & 2 teenagers. The pool was huge. We found the kitchen well equipped & had all utensils etc needed for a bbq. Great to be able t... See more

Company details

  1. Vacation rental

Information provided by various external sources

Algarve villa holiday rental specialist, offering exclusive villas with private pools along the length of Portugal's Algarve coastline.


Contact info

3.8

Great

TrustScore 4 out of 5

744 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and professional

Friendly, professional service. Rented a wonderful villa in Loule, Algarve. Lived up to our expectations and we had a fantastic holiday. The pool was fabulous and our house manager was attentive but not intrusive. We would definitely use Affinity Vllas again.

4 October 2018
Unprompted review
Rated 5 out of 5 stars

Location fantastic

Location fantastic, villa spacious and clean, nice pool. Local shops, bars and restaurants. Had a great time there.

4 October 2018
Unprompted review
Rated 5 out of 5 stars

Best company we've used to book a villa…

Best company we've used to book a villa holiday. Villa was exactly as described and one of the nicest ones we've stayed in. The few queries we had were promptly and efficiently answered and dealt with. Would definitely use them again.

2 October 2018
Unprompted review
Rated 5 out of 5 stars

Good service.

Good service. Initially got off to a bad start when booked and paid a deposit for a villa only to receive a phone call the following week to say we couldn't actually have that villa for the 2 weeks we had paid a deposit for - the owners had a change of plans????!!!
Once sorted with the booking all good. Not what we expected from a travel company though.

29 September 2018
Unprompted review
Rated 5 out of 5 stars

Casa Jany Algarve

From start to finish everything went smoothly. The staff were always helpful on the phone and the villa was fabulous, just as advertised and even better. We had a lovely time and wouldn’t hesitate to book with Affinity Villas again.

29 September 2018
Unprompted review
Rated 5 out of 5 stars

Best choice of villas

Affinity Villas offer the best choice of villas in the Algarve. Have used Affinity for the past 3 years. Would highly recommend and definitely use again

26 September 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommend Affinity Villas

Affinity Villas were excellent in advising us of the most suitable villa and then when we arrived it was exactly as described and just perfect. The team in the office were always available to speak to and very helpful and knowledgeable. The management of the villa was fantastic, as were the maids, all very friendly. We will definitely be using Affinity Villas again next year.

25 September 2018
Unprompted review
Rated 5 out of 5 stars

Great people to deal with.

Great people to deal with. Quick responses to any questions. Will use again. Verity in the office couldn’t do enough to help us. Super 5 stars. Well done to all

25 September 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic villa for 5 adults

Fantastic villa for 5 adults. Lovely pool, spacious rooms, safe and quiet neighbourhood. Hosts were there to help and very friendly. A little pricy but it was high season and a special occasion so worth it.

25 September 2018
Unprompted review
Rated 5 out of 5 stars

Excellent company highly recommended

Used Affinity Villas for 6 holidays to the Algarve in the past seven years. They are unfailingly professional and friendly, with all their properties well maintained. We have never been let down on any part of our trips - I 100% recommend this company.

25 September 2018
Unprompted review
Rated 5 out of 5 stars

We had never booked a villa before

We have never booked a villa before, however we were going away with friends and it was all quite last minute. Found Affinity Villas on line, spoke to a member of their team in relation to a villa we had found on their site. The lady I spoke to was very pleasant, helpful and did what she said she was going to do - which I am finding increasingly rare! The holiday was booked - all the documentation was received in a timely manner for our stay in Portugal.
The villa was exactly as it had been described on Affinity Villas website - it was beautiful. We had no issues at all other than the villa was advertised as having maid service 3 times a week and the maid only came once during our stay. We didn't mind that other than the fact it would have been preferable to have fresh towels more frequently - it didn't however cause us great concern.
On return, again Affinity Villas did what they said they would and returned our deposit for any breakages within the timescales they quoted me. All in all, I would have absolutely no hesitation in either booking or recommending Affinity Villas to family and friends.

25 September 2018
Unprompted review
Rated 5 out of 5 stars

Would recommend Affinity

We booked a villa in Carvoeiro through Affinity Villas in August this year. The villa was superb and as described. The welcome hamper was the best we've ever had. The staff at Affinity were extremely pleasant and helpful and the booking process was simple. I wouldn't hesitate to use this company again.

17 September 2018
Unprompted review
Rated 5 out of 5 stars

EVERYTHING & MORE ...

We were very fortunate to be able to secure the 'Casa Terra Nova' through Affinity Villas in Portugal for 5 weeks. They were so helpful arranging and organised everything from the Villa, optional extras and even a Hire Car as we had various guests during our stay.
Nothing was a problem when Booking in the UK and when we were there … AMAZING!! The Villa was stunning and had absolutely everything. The Team that also looked after us in Portugal were Excellent. If you are thinking of a Villa in Portugal as a Holiday destination we would highly recommend Affinity Villas. Thank You we all had a great time!!!

17 September 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look