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Review summary

Created with AI, based on recent reviews

Evaluating 512 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the platform's user-friendly interface and the ease of navigation, especially with recent design updates. Some customers have experienced quick and instant payouts, finding the withdrawal process smooth and efficient. However, a significant number of people have expressed dissatisfaction with the payment process, citing issues with withdrawals not going through despite being marked as successful, and long approval times for earnings. There are also frequent complaints about unresponsive customer service and a lack of support when problems arise. Some users also noted difficulties with the website's functionality, particularly concerning payment gateways and the availability of withdrawal options.

What people talk about most

Payment

Users describe ambiguous interactions with payment. Many customers report significant difficulties and delays... See more

Website

Reviewers express significant dissatisfaction with the website. Many customers report issues with the new... See more

Response time

Customers consistently note negative experiences with response times. Many reviewers report not receiving... See more

Customer service

Clients share negative opinions on customer service, with many expressing frustration over unaddressed issues... See more

User experience

People report ambiguous experiences with user experience. Some customers praise the platform's ease of use,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I was able to withdraw my reward through my network in under a minute, which was honestly impressive. The surveys are legit—approval can take some time, but once it goes through and you hit the $3 ma... See more

Company replied

Rated 3 out of 5 stars

Good afternoon Afrisight. I was opportuned to find the withdrawal option available this afternoon and I've been trying to withdraw but it has been given me issues. When I used the Sochitel option, it'... See more

Company replied

Rated 3 out of 5 stars

Trying to withdraw with sochitel is a headache, it just says successful but doesn't work. I've sent an email to support concerning bank transfer being unavailable and I was told the matter would be es... See more

Company replied

Rated 3 out of 5 stars

I've been using this survey sight for years, definitely worth my time although recently I'm experiencing issues with the airtime withdrawals. Trying to withdraw with sochitel is a headache, it just s... See more

Company replied


Company details


Contact info

2.9

Average

TrustScore 3 out of 5

663 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

everything is now slow all the surveys…

everything is now slow all the surveys I did some did not reflect I did them
only two showing and one got approved after 3months
one still pending going to 4months
its no longer worth it and it's always showing not qualified or screenned out

9 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for reaching out.

Please note that the time at which rewards are credited depends on the specific survey. For some surveys, rewards are credited very quickly or within a few days, while for others they are only credited after the survey has been closed. You may therefore need to wait up to four weeks after the survey closes for the rewards to be credited to your AfriSight account.

In rare cases, it may take longer than four weeks. This can happen when we are conducting a large study and have not yet reached the required number of participants. Please rest assured that your rewards will be credited once the study has been finalized.

Regarding the issue you are experiencing, it may be because you are not part of the target market for certain surveys. Our surveys are designed to screen out participants who do not meet the required criteria. We apologize for any inconvenience this may cause.

To help us match you with more relevant surveys, please ensure that your profile information is fully updated and accurate.

Rated 1 out of 5 stars

Bad service

Ever since they changed the platform everything is not working. I can't cash out at all, the rewards keeps on pending it's been over a month now...I'm really disappointed...the old site never gave me any issues

Even the customer care is the worst. They never respond to fix any problems this is a big disappointment.

1 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

We have requested your information. Kindly provide the required details so that we can assist you accordingly. Thank you.

Rated 5 out of 5 stars

query resolved

Query Resolved

5 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

We have requested your information. Kindly provide the required details so that we can assist you accordingly. Thank you.

Rated 5 out of 5 stars

Alot of surveys and timely pay out.

4 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for your feedback. We’re glad to hear that you are enjoying the variety of surveys and the timely payouts. We truly appreciate your support and are happy to have you as part of our community.

Rated 3 out of 5 stars

For days now having been battling with…

For days now having been battling with airtime top up withdrawal. It will show withdrawal successful but I wasn't credited and my afrisight balance remains the same. Please I need help what should I do.

4 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

We have requested your information. Kindly provide the required details so that we can assist you accordingly. Thank you.

Rated 5 out of 5 stars

Just perfect

Just perfect, within seconds i have my money.

4 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for your feedback. We’re glad to hear that your payout was processed quickly and that you had a great experience. Your satisfaction is very important to us, and we appreciate your support

Rated 4 out of 5 stars

I have sucessfully withdrawn my…

I have sucessfully withdrawn my earnings. Though it took a while to navigate this but I finally managed. An area to improve is redress / customer service, its quite slow

4 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for the positive comment! We’re glad to hear that you were able to successfully withdraw your earnings. We also appreciate your feedback regarding our redress and customer service. Please know that we are actively working on making our customer service faster and more efficient. Your support and suggestions mean a lot to us. 😊

Rated 5 out of 5 stars

The website is OK

The website is OK, and it has helped me greatly in earning side hustles. On receiving the payout, it's done in milliseconds, and it's great. Thanks so much for the good work.

4 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you very much for your wonderful feedback. We’re delighted to hear that the platform has been helpful to you and that your payouts are processed quickly and smoothly. Your support and kind words truly motivate us to keep improving and delivering the best experience possible. We appreciate you being part of our community

Rated 1 out of 5 stars

Last month I didn't provide the…

Last month I didn't provide the information you were looking for about my details still now you didn't fix the problem

4 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

We have requested your information. Kindly provide the required details so that we can assist you accordingly. Thank you.

Rated 1 out of 5 stars

How am i supposed to withdraw when…

How am i supposed to withdraw when there are available vouchers options, no airtime no paypal … Its been a while and also your sight is faulty ever since you renewed it. Can i please just withdraw or send my usd to my paypal account using this email address and i will stop doing your surveys because this is a rip off . Also your online support doesn’t respond plus that robot is useless

3 January 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Good day. We have requested your information. Kindly share it with us so that we may assist you accordingly. Please also ensure that you have reached the minimum withdrawal amount.

Rated 5 out of 5 stars

It was fast and easy

3 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for your feedback. We’re glad to hear that the process was fast and easy for you. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience.

Rated 4 out of 5 stars

A trustworthy website,I truly earned my…

A trustworthy website,I truly earned my topup but please I beg for the mobile money method to be available in my country please 🙏

2 March 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for being part of Afrisight! We are absolutely delighted that you find us helpful and that you’ve successfully earned your top-up.

Rated 5 out of 5 stars

I love the app and the rewards are…

I love the app and the rewards are competitive

28 February 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for being part of Afrisight! We are absolutely delighted that you love the app and find our rewards to be competitive.

Rated 5 out of 5 stars

Afrisight app survey app

Afrisight app is a great survey platform. They have different payment options. They pay on time too.
Zambians can get payment as Airtime credit or cash via mobile money using flutterwave.

27 February 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for being part of Afrisight! We are absolutely delighted that you find us helpful and that your withdrawals have been swift and smooth.

Rated 2 out of 5 stars

payout concern

the only concern I have is with payout. the only available option is mobile top up of airtime. the option for mobile money is not available. kindly add that one to the platform as well

26 February 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Good day. Please note that each survey has its own payment method. Some surveys offer payment via bank transfer, while others are available for mobile airtime top-up only. Kindly make use of the available payment options for each survey.

Rated 3 out of 5 stars

Everything was okay on the old platform…

Everything was okay on the old platform till it was moved to this new one.

Since last year I have been trying to withdraw my earnings and it keeps failing both bank account and mobile money please do something about it and my earnings from the old platform is not reflecting on the new one

26 February 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Good day. We have requested your information. Kindly share it with us so that we may assist you accordingly

Rated 5 out of 5 stars

I want to thank the company for there…

I want to thank the company for there sincerity and how they have been able to put smile on the face of people. I want to recommend there great effort and with time I know the areas where they are having challenge with they will cater for it. Thank you so much

25 February 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for being part of Afrisight! We are truly delighted that you find us helpful and that our efforts have been able to bring a smile to your face.

Rated 4 out of 5 stars

Seamless Payout Requets

Requesting payout to a bank account is instant! esp. a USD Dollar account. I love this integrated platform, however more payout options should be available especially PayPal.

25 February 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for being part of Afrisight! We are delighted that you find us helpful, and it’s fantastic to hear that you’re enjoying the speed of our instant USD bank payouts.

Rated 5 out of 5 stars

Can depend on the app anytime,great job…

Can depend on the app anytime,great job you are doing , enjoying the surveys

25 February 2026
Unprompted review
AfriSight logo

Reply from AfriSight

Thank you for being part of Afrisight! We are absolutely delighted to hear that you can depend on the app and that you’re having a great time with the surveys.

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