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See what reviewers are saying

Rated 4 out of 5 stars

We have been with Agility for over 4 years. The support team are always quick to sort any problems and Paul especially has always been professional, knowledgeable and a great support.

Rated 5 out of 5 stars

Customer Service team are great - they have a really quick turnaround with things getting done, providing us with support and helping us with any issues. Paul worked out the best price and platform fo... See more

Rated 5 out of 5 stars

We are several months into a new contract with Agility, the whole process was very smooth. Brad was an excellent onboarder and Paul has been invaluable and attentive to our technical requirements. Hig... See more

Rated 5 out of 5 stars

Company has been with Agility for 3 years. Paul and Brad always available to help when needed. We use Agility for our mobile phones and Internal phone and will be extending our contract in the futur... See more

Company details

  1. Telecommunications service provider

Written by the company

Our company name absolutely embodies what we are all about. With communications at the forefront of UK businesses, we need to not only be able to keep pace with your requirements, but be that one step ahead to ensure your business receives industry leading customer service and solutions. By partnering with Agility as your telecoms provider, you can be certain that all your technical needs and requirements are taken care of by our in-house specialists and that our services will be delivered seamlessly and efficiently. We ensure that all of our customers are ahead of the curve and at the forefront of technology. The advantage of being a service provider means we can provide end-to-end management of your technology and connectivity and we can deliver voice and technology services which are highly resilient and available. Due to our unique and close relationships with our channel partners, we have forged long-standing relationships which in turn allows Agility to deliver the latest technology to our customers ensuring our customers are one step ahead. Our customers see Agility as an extension of their business. Whether you need advice on moving premises, moving services to the cloud or are exploring flexible working policies, Agility are here to help.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

43 reviews

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Rated 5 out of 5 stars

Brilliant company to work with

As a lot of the review say, working with Paul and the team is a pleasure and no request is too small. Everyone at Agility goes above and beyond to help with every request. Highly recommended.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

A long term customer

A long term customer, 19 locations and 300 staff. We commenced with mobiles, then broadband and now VOIP across the company.

We run a complex business with a need for immediate support and assistance. Agility has always provided that.

Crucial services for our company, requires a personal approach that is essential to sustain long term relationships. We have partnered with Agility now for a few years and look forward to many more.

A special thanks to Alan, Craig and Paul for their time and attention. Agility, large enough to provide great services, but still value customer relations and a business tailored solution.

Keep up the great work.

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful

Just had a support call with Paul. As always it was a pleasure. Like all of Agility's staff he was helpful and patient. If you have any communication needs, give these guys a shout, you'll not be disapointed.

19 January 2024
Unprompted review
Rated 5 out of 5 stars

Quick and easy solution

A kind and helpful crew. They will contact you and assist you over the phone, or you may share your screen with them and they can assist you remotely.
They walked me through the system and clearly explained everything! The Agility Staff is Appreciated.

31 May 2023
Unprompted review
Rated 5 out of 5 stars

My my life so much easier as a VA Manager

Running a VA company does come with it's challenges but bringing Agility on board was an absolute game changer. It's made it so much easier for my VA's to communicate both internally and externally and we are more connected to our clients and each other than ever before! System is easy to use, quick to install and very effective.

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Superb product and service

Our experience with Agility Communications from first contact with Simon, to implementation with Paul, to business-as-usual with Sam and the rest of the team has been superb!

Having had a really bad experience with a previous provider, we were very skeptical when choosing our next supplier. We found that Agility Communications' level of support and technical insight reassured us, and we opted to go with them.

They were very detail-oriented when in the planning phase which meant that implementation went as smoothly as it possibly could have.

I held off writing a review, as many companies get your business, get your review, and then leave you to fend for yourself to a large extent. I can say now, that 3 months after 'go-live' the ongoing service has been excellent. The systems have been reliable and when our requirements have meant we have needed some support, the customer service we have received has been second-to-none.

The system is far easier to use and more intuitive than the last two VOIP systems we used, which means we're able to provide much better customer service to our customers.

In short, I would highly recommend using Agility, they are a friendly, helpful, and highly efficient team supporting an excellent product.

11 January 2023
Unprompted review
Agility Communications logo

Reply from Agility Communications

Thank you for your review, we are really pleased to hear that you are happy with the service and solution that we have provided you with.

Our team are proud that you would highly recommend using Agility in the future.

And we look forward to continuing our great relationship with you.

Rated 5 out of 5 stars

Brilliant Company

Although we have only been dealing with agility for a short period of time they have been fantastic to deal with. Simon is knowledgeable and goes over and above what is required.

9 November 2022
Unprompted review
Rated 5 out of 5 stars

5 Star Company

Thanks Agility for looking after our IT and Telecoms estate. Our sales team really benefit from the VoIP system you provide and the Leasedline you provide has never gone down in all the years we have used you. Big thanks to Shane as well for being on hand to support.

19 July 2022
Unprompted review
Rated 5 out of 5 stars

Easy,efficient great value for money

Agility communications were superb from start to finish. Nothing was to much and all my queries where answered swiftly and easily. No messing around no fancy jargon straight to the point on what was best suited to fit my needs!. Would highly recommend to anyone looking for a first class service at a great price. 👍🏼

2 November 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Found the staff at Agility very helpful. Nothing was too much for them & they would respond quickly to any of my questions. Currently have our mobile contracts through them.

28 October 2022
Unprompted review
Rated 5 out of 5 stars

Re location of our business premises

As we prepare to re locate our business premises Agility have been a pleasure to work with…knowledgeable and efficient with any queries we’ve had! Always nice to have your expectations exceeded! We are looking forward to working with Brad and the team at Agility Communications.

4 October 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Currently using agility for our business mobile contract, Leasedline connection, and VoIP services. We decided to use Agility due to their great service and all in one package meaning we can speak to one company about all our comms needs. Quick responses and very reliable solution. Highly recommend.

16 September 2022
Unprompted review
Rated 5 out of 5 stars

Superb!

Agility have been brilliant since day one. Brad has helped roll out our end to end telephony & connectivity needs in a fast and efficient manor and the team has been there to assist with any queries or questions since. Great company and glad to be part of the business. Thank you

2 November 2022
Unprompted review
Rated 5 out of 5 stars

Agility our valued mobile Comms support

We've been working with Alan and the team Agility for the last few years. Always friendly, professional and out to help tailor the right solution.
Our needs are continuously changing and Agility are on hand to support.

31 October 2022
Unprompted review
Rated 5 out of 5 stars

Working with Agility was a great…

Working with Agility was a great decision for our business
Assistance from the team throughout was exceptional. From initial quote to the actual works & end product. We now have over 20 desks live with ultra fast broadband & an excellent VOIP system that directs to all departments we require.

1 October 2022
Unprompted review

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