I ordered a diamond, sapphire and gold bracelet for my wife’s retirement present. The choice in terms of style, stones, gold and sizes was excellent enabling a truly unique gift. The whole proc... See more
Company replied
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I ordered a diamond, sapphire and gold bracelet for my wife’s retirement present. The choice in terms of style, stones, gold and sizes was excellent enabling a truly unique gift. The whole proc... See more
Company replied
I bought the most beautiful diamond ring here but what was most impressive aside from the range was the customer service and care that was given when going through the selection and purchase. There wa... See more
Company replied
I had a wonderful experience with AG & Sons. I recently bought a diamond ring from them, and I couldn’t be happier with the quality and service. They’re a family-run business I’ve known personally f... See more
Company replied
The actual item, a white gold and diamond mangalsutra, was not quite like the image shown on line, which turned out to be CGI (computer generated image) and consequently the reality was much lighter... See more
Company replied
Discover the best in fine diamond jewellery by AG&SONS. Beautifully & skillfully crafted to perfection. Elegant & stunning. View full range online at agnsons.com
United Kingdom
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Ring arrived in good time, and was exactly as displayed on their site. Decent packaging too. Service was great, with my question answered straight away. Very happy, and would likely use them again should I need another in future. =)

Reply from AG & Sons
Excellent service, regular updates on the progress of the order, delivered ahead of ETA and wife loved her ring. Can't recommend this company highly enough.

Reply from AG & Sons
Wow! Not just beautiful products and stunning workmanship, but probably THE BEST customer service I have ever experienced!! Leaves a certain well-known ‘goldsmith’ in the dust....

Reply from AG & Sons
Excellent service, especially during this lockdown period.
Placed an order for a diamond and peridot eternity ring and was created and delivered within about 6 weeks (as estimated).
Arrived yesterday and my wife is over the moon with it.
Thank you very much, wouldn't hesitate to use you again.

Reply from AG & Sons
AG & Sons has been brilliant. They completed our order during the Covid lockdown period and we took delivery in time for our special day. We are very pleased with the quality of the rings and highly recommend AG & Sons. Communication was very easy and we have had responses to our e-mails within minutes and outside of normal office hours. Thank you to Team AG & Sons!!

Reply from AG & Sons
In a very trying, worrying and unique global pandemic, AG have managed to complete there contract to create an Eternity ring for my wife’s 50th birthday. It has arrived in time and looks totally amazing, an awesome emerald and diamond eternity ring. We’re celebrating on Sunday and I’m positive she’s going to be blown away. Thanks to all involved in making this happen and would use AG again and I cannot recommend them highly enough, a singular company with terrific standing.

Reply from AG & Sons

Reply from AG & Sons
Beautiful ring very helpful and friendly staff

Reply from AG & Sons
Perfect!
Why do you want more than 10 characters when I am trying to support you?

Reply from AG & Sons
Wonderful service, did what they said they would do when they said they would do it. Thank you for the beautiful ring

Reply from AG & Sons
Excellent service. I bought a ring for my wife and unfortunately picked the wrong size, AG & Sons resized free of charge, cannot fault them.

Reply from AG & Sons

Reply from AG & Sons
The service is second to none. Very pleased with it.

Reply from AG & Sons
Very good and efficient service.
Would recommend to use AG & Sons for future gold purchase.

Reply from AG & Sons
Very professional and communicative company. Particularly good at bespoke requirements.

Reply from AG & Sons
Beautiful eternity ring - very pleased with quality and workmanship. The communication was excellent as was the packaging and delivery.
Would not hesitate to recommend

Reply from AG & Sons
Excellent quality, good value, made to order and supplied on time. Good communication, very pleased with result.

Reply from AG & Sons
Great service- good communication, goods arrived on time in excellent condition and presented well.
My wife was very pleased with our anniversary gift and so was I.
Thank you

Reply from AG & Sons
The actual item, a white gold and diamond mangalsutra, was not quite like the image shown on line, which turned out to be CGI (computer generated image) and consequently the reality was much lighter and more delicate than the image from which the purchase was made. Also, the stated diamond weight was a full 10% lighter than the purchase weight.
Some disappointment, but still a lovely piece of jewellery.

Reply from AG & Sons
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