AHA SELECTED Reviews 

600
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 176 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality and comfort of the clothing, often finding items to be stylish and as advertised. Reviewers also report positive experiences with prompt delivery and effective customer service, especially when needing to adjust orders. However, some customers noted significant issues with inconsistent sizing, where items often did not match expectations or varied greatly. Others experienced problems with slow shipping, missing orders, or receiving incorrect items. Additionally, a few people also felt that customer service was unresponsive and found product quality to be poor, with defective items or materials not as described.

What people talk about most

Product

Consumers find product quality and sizing to be ambiguous, with many reporting issues with items not fitting... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing dissatisfaction due to... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing satisfaction with the clothing... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many expressing dissatisfaction over long... See more

Customer service

Customers had ambiguous experiences with customer service, with many expressing significant dissatisfaction,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Amber works very hard at running an amazing thriving business. She works hard at taking care of her clients, wouldn’t recommend any other place but A+. Variety of therapist that can fit into whatever... See more

Rated 4 out of 5 stars

The sizing fit as described in the information. The product is of good material so I was happy with that as often times ordering online is difficult when you cannot inspect clothes in person. Deliver... See more

Rated 4 out of 5 stars

One pair of pants were defective but after contacting AHA they offered to refund my money or send me another pair. So I was very satisfied with their customer service

Rated 4 out of 5 stars

There were several updates to processing and shipping. Both orders were correct in size ordered per reviews. Tracking was simple and always up to date.


Company details

  1. Clothing Shop
  2. Health and beauty shop

Written by the company

We go extra miles to create thoughtful every day basics to make you live with ease. We are picky about materials and design to fulfill your hidden needs with neat and insightful products.


Contact info

3.3

Average

TrustScore 3.5 out of 5

600 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 48% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.3

All reviews

(600)

174 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm genuinely impressed with the…

I'm genuinely impressed with the quality and service. The workout gear is not only stylish but also built for performance—comfortable, breathable, and durable through intense training sessions. The only thing I wish is that the shipping is faster.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order. Packages came in two, so when I got the first package I thought something was missing. But the communication about more on the way was good and received a week later. All good...love the long sleeved dress shirts!!! And I like the fit of the athletic cargo pants. Very comfortable and the checkered print is 🔥.

20 May 2025
Rated 1 out of 5 stars

Cheap overpriced chineese products

Shipping takes forever. This is a chineese product that is overpriced and the quality is the worst. Looks nice on pictures but their sized are made for chineese people, not american. Don't waste your money for this cheaply made product.

Below is the initial reply to my comment from this lying company with my comments to some of their lies:

Dear Customer,

Sorry for the misunderstanding.

You placed an order in January this year, and now you are commenting at the end of May. We are a little confused. [My comment - is there a policy to leave a review as soon as you order even though it takes over a month to get your product? Reason for review now is that the clothes that I purchased were just lying in my closet and couldn't ware this skinny chinese and questionable material so I finally ended up getting rid of it and before I did, I wanted to make sure other people are aware and don't waste their money].

We checked and found that your order was sent two packages, which were delivered in 9 days and 11 days respectively.
Because the US warehouse has no inventory, we sent it from the Asian warehouse, and this speed is normal. [My comment - 9 to 11 days may have been when the product entered US. It however probably went through a border check because I didn't receive my product until a month later (around February 28). You can pretend that it's delivered within 11 days but make sure it's clear that it may have been delivered to US but not my house. Also for other customers, just do your research online and you will see many customers complaining about the same issues. Don't trust the reviews on this company's website as they are the ones to choose which comments go there.]

Regarding your dissatisfaction with the size and quality of our products, our return policy supports returns.
You can contact us within 15 days of receiving the package to return it, but you never contacted us.
[My comment: Clearly you don't even know when the product was delivered so it would be difficult with you to argue about the 15 days policy. Regardless, I was no longer excited about the clothes as I mostly forgot about them after such a long shipping time. I didn't get a chance to try any of the clothes for a while. Also realized that it would be too much of a hustle to try to argue and return them whoever knows where. Instead, I rather warn other customers about making transactions with you so that they can make a better choice and avoid you and your very expensive marketing tactics].

Have a nice day!

Sincerely,
Aha Selected Team

17 January 2025
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

Dear Customer,

Sorry for the misunderstanding.

You placed an order in January this year, and now you are commenting at the end of May. We are a little confused.

We checked and found that your order was sent two packages, which were delivered in 9 days and 11 days respectively.
Because the US warehouse has no inventory, we sent it from the Asian warehouse, and this speed is normal.
The tracking information of your two packages has clear records, which is substantial evidence. There is no need for us to falsify or lie.
We have nothing to say if you are prejudiced and discriminatory against the country of production.

Regarding your dissatisfaction with the size and quality of our products, our return policy supports returns.
You can contact us within 15 days of receiving the package to return it, but you never contacted us.
Our homepage lists detailed contact information and return policy. Many customers can find it to contact us to process returns. We guess you have never checked it.

Have a nice day!

Sincerely,
Aha Selected Team

Rated 5 out of 5 stars

Great shirt, great fit, great price

I have a very athletic build, and own tee shirts made by two of your competitors, and though the other two companys’ shirts fit pretty well, neither of them accentuates my physique the way your company’s shirts do. I like my tee shirts comfortably tight and form fitting, and ahaselected shirts accomplish that.

I also feel that the cost of ahaselected is significantly less than that of your competitors, so I can’t see buying one of their shirts when I can buy yours, which I know will fit me well at a very reasonable cost.

20 April 2025
Unprompted review
Rated 3 out of 5 stars

Their customer service sucks

I’ve ordered several times from AHA Selected and I was satisfied with quality. However, one day , one item I had bought didn’t fit and was not the same color as seen on the website. I tried to return to exchange or get a refund they’ve tried to dissuade me and offered instead a small store credit on about 50% of purchase price which I’ve refused. They did whatever they could to avoid me returning the product or getting a refund. So if it doesn’t fit or product doesn’t correspond to description tough luck !

14 May 2025
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

Dear Customer,

Sorry, we didn't find your order information based on the name in your comment.

We think there may be a misunderstanding.
Because the US warehouse has to ship and sort out customer returns, for some orders, we provide options to choose a discount code without return, or a refund without return.

The 50% refund you mentioned seems do not comply with our after-sales policy. Have you calculated it included the shipping fee or other product fees?

Please provide the order number and we will contact the CS team to verify.

Looking forward to your reply.

Sincerely,
Aha Selected Team

Rated 5 out of 5 stars

Good experience

Easy ordering, reasonable and accessible return policy (though it could ne a tad easier to access - I had to contact customer service for a label), friendly and professional customer service, reliable tracking, pretty fair deliver timeframe.

19 April 2025
Rated 1 out of 5 stars

Size

Too small for a 2x

19 April 2025
AHA SELECTED logo

Reply from AHA SELECTED

Dear Customer,

Sorry for the inconvenience.

Our CS team has sent you an email to help you solve this problem, please check it.

If you have any questions, please feel free to contact us.

Have a nice day!

Sincerely,
Aha Selected Team

Rated 1 out of 5 stars

Damaged goods and only partial…

Damaged goods and only partial reimbursement consideration by their customer service team. I would stay away from this store if you are looking for good quality clothes and customer service

27 April 2025
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

Dear Customer,

Your sweaters themselves are not damaged, but some of the stitching is a little loose due to machine production.
We apologize for the misunderstanding.

Your delivery address is in Canada and our warehouse is in the United States.
We can only provide return labels for addresses in the United States at present.

Considering that it is not convenient for you to return the products, we provide a solution of keeping the products and having a partial refund, and you have agreed to it.

If you want a full refund, please contact our CS team, and they will provide you with a return address.

Looking forward to your reply.

Sincerely,
Aha Selected Team

Rated 1 out of 5 stars

This company takes your money

This company takes your money. You can't reach them. There is no follow-up. Knowone to talk too. Why is this company allowed to cheat the American People.

18 April 2025
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

Dear Customer,

We are very sorry that we cannot reply in time due to time difference.

You first contacted us on April 21st regarding order AS23265533, and we responded to your inquiry on the same day. And you saw our emails and replied.

But you contacted us at 6:09 am yesterday and gave us a negative review because we did not respond in time, saying that we could not be contacted.
We are really confused.
Actually, you have contacted us for the second time, but you said this.

In addition, we responded to you at 20:35 yesterday, please check your email.

Sincerely,
Aha Selected Team

Rated 5 out of 5 stars

Consider ordering one size larger.

great products and excellent customer service.

24 November 2024
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

Dear Customer,

Sorry for the inconvenience.

The factory we cooperate with sometimes make some Asian sizes. However, they also make the European and American sizes.

Your delivery address is in Canada and our warehouse is in the United States.
We can only provide return labels for addresses in the United States at present.

If you want a full refund, please contact our CS team, and they will provide you with a return address.

Any questions, please feel free to contact us.

Have a nice day!

Sincerely,
Aha Selected Team

Rated 1 out of 5 stars

Serious concerns



My order was placed on April 15th and I paid extra for express shipping(3-5 business days). Now I'm being told it will arrive on May 5-6th? I feel I've been
deceived....3-5 business days equates to 3 weeks? Now I get a message in an email -
Items in this shipment
Tags on some of our products may be different from order claimed. Don't worry. After order received, please try the fit first. If unfit, we can process return or exchange for you. What is that all about? They are going to send me the wrong sizes?

15 April 2025
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

Dear Customer,

Sorry for the misunderstanding.

Our CS team explained to you the problem with your order AS23265112 before.

Since one item was out of stock, the package was shipped a few days late.

When you found it shipped, you contacted us because you were dissatisfied with the estimated delivery time shown by the system.

In this regard, we provided two solutions.

After receiving your reply, we canceled your order and refunded you in full.

In addition, the sentence you copied under your comment is our explanation for the size label problem of some styles.

Our cooperative factory produces some Asian sizes, and everyone knows that Asian sizes are smaller than European and American sizes.

In other words, if you buy a size L, you may receive an item label that is an Asian size 2XL. In fact, the US size L of this item is the same as Asian size 2XL.

If you have any questions, please feel free to contact us.

Have a nice day!

Sincerely,
Aha Selected Team

Rated 1 out of 5 stars

The shirt did not fit

The shirt did not fit. There was not a clear process for returns/exchanges on the website. The website provided an email address for returns. I sent an email requesting a return or exchange but never received a response.

20 March 2025
AHA SELECTED logo

Reply from AHA SELECTED

Dear Customer,

Sorry for the misunderstanding.

We checked the email records and found that the CS team responded to your email on April 2, but you did not respond to us.

We suggest you check your mailbox to see if our email has been blocked in other place.

In addition, we will notify the CS team to send you an email again, please check it.

Looking forward to your reply.

Sincerely,
Aha Selected Team

Rated 2 out of 5 stars

They’re just flippers

They’re decent clothing if your athletic. But this company is just reselling temu items for 3x the price and same shipping speeds

27 March 2025
Unprompted review
AHA SELECTED logo

Reply from AHA SELECTED

Dear Customer,

Sorry for the misunderstanding.

We are an original brand and have a dedicated cooperative factory for production.

We are sorry that you are not satisfied with the products you purchased. Pls contact our CS team to return them.

If you have any questions, please feel free to contact us.

Sincerely,
Aha Selected Team

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