Airparks Reviews 

5,762
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 692 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate the straightforward online booking process, informative website, and easy check-in procedures that make travel seamless. People frequently mention that the staff and drivers are exceptionally helpful, friendly, and well prepared to assist with luggage. However, some people mentioned experiencing frustrating delays with the shuttle bus service and longer waiting times upon return. Some reviewers were not happy with occasional difficulties finding the correct car park location or encountered unhelpful staff behavior. A few other people also felt that the overall check-in process could be improved when unexpected problems arose.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient parking and smooth... See more

Location

Reviewers mention ambiguous feedback about location, noting that while many find the sites easy to find with... See more

Staff

Customers had positive experiences with staff, frequently describing them as courteous, professional, and... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the entire process is straightforward,... See more

Booking process

Users describe positive interactions with booking_process, highlighting an informative website and a very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Air parks offer is fantastic- easy to use and informative website to book. Great emails and online check-in service. We were warmly welcomed and given clear instructions on where to park. The buses fr... See more

Rated 5 out of 5 stars

Very straight forward booking process. The check-in guy and both bus drivers were great. All friendly and were clear on instctuons on what to do. Very happy and woulld use again. Location ideal and bu... See more

Rated 5 out of 5 stars

Booked on line for 14 days we arrived at 04.00 hrs. Quick and easy entry by the operative at the barrier. We were then escorted to our parking space in zone 6, the transfer bus was waiting a quick and... See more

Rated 5 out of 5 stars

Easy to book. I had put a 0 instead of an o for the reg so the gate couldn't read it, however the issue was delt with quickly at the gate. It was busy on the way back and we had to wait for the... See more


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6k reviews

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4.5

All reviews

(5,762)

682 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Not the cheapest - But the best

Being honest they're not the cheapest, but these guys are by far the best. So helpful, courteous and prompt transfers. Wouldn't dream of using anyone else.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

First time using Airparks drop and go

First time using Airparks drop and go - mightily impressed! The car park was easy to find and is very well signposted, the process of printing your key label is smooth and quick. As long as you keep your receipt for the key collection on your return, you're good to go!
I would definitely use Aiparks drop & go in the future.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Consistent quality!

First became a customer 20 years ago. Still a simple enough booking procedure. Great location. Courteous and friendly reception staff, professional drivers and excellent customer service. Return process went like a dream. Will definitely book again in the future. 10/10!

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Skyport, reasonably priced and efficient service.

I found the cost of parking my vehicle to be very reasonable compared to other car parks that I’ve stayed at. For two weeks it was around £60. It was easy to locate and it’s nicely tucked away from main roads. The car park is divided up in the zones and each parking space has a number which makes it easy to find your car when you return home, especially when it’s late at night and you are exhausted. I’ve stayed at other car parks, but there’s no signage or numbering system. I was particularly impressed with your coach drivers. Going to and from the airport they were extremely kind, helped to lift everybody’s bags on and off the bus and were very helpful and friendly. Particularly for me as a single parent/granny to my little boy. I’ve now used your car park twice and it’s definitely a place I would use again.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

First time using airparks.straight…

First time using airparks.straight forward booking, on arrival you are meet with the check-in guy hands you a card with instructions on what to do.all friendly staff
..very happy and would use again…

6 August 2026
Unprompted review
Rated 3 out of 5 stars

Luton Airport’s Meet and Greet car park…


Luton Airport’s Meet and Greet car park was straightforward and easy to access – no issues with the drop-off process at all. However, upon my return, I noticed that my dashcam (a safety device) had been deliberately unplugged while my car was being driven back to me, which immediately raised concerns about what they might have been trying to hide. When I asked a staff member about it, I was simply told to speak to customer services and file a complaint. I did do a full walk-around of the car afterwards and couldn't find any visible damage or scratches, but the unplugged camera is still unsettling and leaves a bad impression.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Air parks offer is fantastic

Air parks offer is fantastic- easy to use and informative website to book. Great emails and online check-in service. We were warmly welcomed and given clear instructions on where to park. The buses from the parking area to the airport and from the airport to the parking were smooth and reliable - all of the above made helped to make our trip hassle free . Thank you very much!

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Airparks at Birmingham was brilliant.

Airparks at Birmingham was brilliant.
We had a follow me car to guide us to our parking space. The bus was already waiting at the bus stop ready to take us to the airport. Everything just flowed very easily. That was a great start to out holiday. Well done Airparks for another great carpark service.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Quick and easy, located a couple of minutes from the airport, leave a bit of extra time as the car park was busy so needed time to find a space. Woudlbuse again

1 August 2026
Unprompted review

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