AirportParkingReservations.com Reviews 

54,210
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 6,323 reviews, reviewers had a great experience with this company. Customers frequently mention that the platform is exceptionally user-friendly, making it extremely straightforward and fast to secure parking reservations online before upcoming trips. Travelers consistently appreciate the incredibly helpful staff members and the reliable, prompt shuttle services operating smoothly to and from the busy airport terminals. Some people were dissatisfied with occasional parking lot capacity limits, finding that pre-booked spaces were sometimes completely full upon their arrival. Consumers also reported experiencing frustratingly long shuttle wait times alongside occasional technical difficulties with entry gates and automated barcode scanners at the locations.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, experiencing both high satisfaction and frustration. Some... See more

Staff

Reviewers mention positive feedback about staff, noting that drivers and parking attendants are generally... See more

Location

Customers had ambiguous experiences with location, expressing both satisfaction and frustration. While some... See more

Booking process

Users describe ambiguous interactions with booking_process. Many reviewers praise the online platform as... See more

User experience

Consumers find user experience to be positive, highlighting that the website is user friendly and easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to make reservation. Distance to airport readily available. Cost transparent. But, there is a definite need to have more airport shuttle information available. Frequency and times of operation sh... See more

Rated 4 out of 5 stars

Don’t be in a hurry! You better arrive early enough to still give yourself the 2hr window for the airport. Representative was polite and professional, but a little slow. The driver on my return trip w... See more

Rated 4 out of 5 stars

Less than great due to the confusing way you present and give information about how when and where coupons are applied. And customer service person was not particularly patient/gracious. Other than... See more

Rated 4 out of 5 stars

It was very easy to make the reservation online and drop off my car. However, the attendee wasn’t paying attention (on cell) and put my luggage on a shuttle and while I was walking over to get on, t... See more


Company details

  1. Airport shuttle service
  2. Travel deals

Written by the company

AirportParkingReservations.com is the leading provider in the U.S. and Canada of online solutions for finding convenient and affordable airport parking. Founded in 2000, the company was the first to offer online airport parking reservations. It has more than two decades of experience developing and operating online travel-related platforms.

Free Cancelations

Free Cancelations

You may cancel your reservation for a full refund at any time up to and including your scheduled arrival date. If you used Credit for some or all of your payment, that portion will be refunded in the form of Credit to your account. If you made a reservation for a lot that requires a Deposit, and need to cancel after your scheduled arrival date, your Deposit will be refunded in the form of a Credit to your account, but the Service Fee will not be refunded. If you made a reservation for a lot that requires full payment at checkout, we are unable to accept cancellations after the scheduled arrival date. For full payment lots, please be sure to cancel before your scheduled arrival date in order to receive a refund.

Contact info

4.2

Great

TrustScore 4 out of 5

54k reviews

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4.2

All reviews

(54,210)

6,171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using…

I have been using AirportParkingReservation for serveral years. Very please with the service. No longer have to worry about getting to the airport on time.

6 June 2026
Rated 1 out of 5 stars

The parking lot i

The parking lot i
Paid to use for was inaccessible from the route shown and when I did end up getting to the lot it was closed. I then had to find a lot that I could pay to leave my vehicle at paying for it twice. Duds

11 August 2026
Rated 5 out of 5 stars

Our seventh time using Park & Go

Our seventh time using Park & Go. I'm disabled and all attendants have been extremely caring and helpful. No problems have used early in the morning or late at night. The staff is just super. Thanks everyone.

12 August 2026
Unprompted review
Rated 4 out of 5 stars

EEase of reservation process , cost and availability of airport shuttle. asy to make reservation

Easy to make reservation. Distance to airport readily available. Cost transparent. But, there is a definite need to have more airport shuttle information available. Frequency and times of operation should be readily available. An example would be shuttle operates twice per hour, on the hour, on the fifteen, when does it depart? Shuttle availability times are critical my 11pm flight nay run late and I arrive at the airport at 1am, is there a shuttle still running?

11 August 2026
Rated 5 out of 5 stars

Only place I park

Only place I park! Easy to drop off and get picked up, even after hours. Last time I parked, they alerted me to an issue with my car. Trust them to take care of you!

11 August 2026

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