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AirportParkingReservations.com Reviews 

54,236
•
TrustScore 4 out of 5

4.2

Airport shuttle service
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Review summary

Created with AI, based on recent reviews

Looking at 6,323 reviews, reviewers had a great experience with this company. Customers frequently mention that the platform is exceptionally user-friendly, making it extremely straightforward and fast to secure parking reservations online before upcoming trips. Travelers consistently appreciate the incredibly helpful staff members and the reliable, prompt shuttle services operating smoothly to and from the busy airport terminals. Some people were dissatisfied with occasional parking lot capacity limits, finding that pre-booked spaces were sometimes completely full upon their arrival. Consumers also reported experiencing frustratingly long shuttle wait times alongside occasional technical difficulties with entry gates and automated barcode scanners at the locations.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, experiencing both high satisfaction and frustration. Some... See more

Staff

Reviewers mention positive feedback about staff, noting that drivers and parking attendants are generally... See more

Location

Customers had ambiguous experiences with location, expressing both satisfaction and frustration. While some... See more

Booking process

Users describe ambiguous interactions with booking_process. Many reviewers praise the online platform as... See more

User experience

Consumers find user experience to be positive, highlighting that the website is user friendly and easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to make reservation. Distance to airport readily available. Cost transparent. But, there is a definite need to have more airport shuttle information available. Frequency and times of operation sh... See more

Rated 4 out of 5 stars

Don’t be in a hurry! You better arrive early enough to still give yourself the 2hr window for the airport. Representative was polite and professional, but a little slow. The driver on my return trip w... See more

Rated 4 out of 5 stars

Less than great due to the confusing way you present and give information about how when and where coupons are applied. And customer service person was not particularly patient/gracious. Other than... See more

Rated 4 out of 5 stars

It was very easy to make the reservation online and drop off my car. However, the attendee wasn’t paying attention (on cell) and put my luggage on a shuttle and while I was walking over to get on, t... See more

Company details

  1. Airport shuttle service
  2. Travel deals

Written by the company

AirportParkingReservations.com is the leading provider in the U.S. and Canada of online solutions for finding convenient and affordable airport parking. Founded in 2000, the company was the first to offer online airport parking reservations. It has more than two decades of experience developing and operating online travel-related platforms.

Free Cancelations

Free Cancelations

You may cancel your reservation for a full refund at any time up to and including your scheduled arrival date. If you used Credit for some or all of your payment, that portion will be refunded in the form of Credit to your account. If you made a reservation for a lot that requires a Deposit, and need to cancel after your scheduled arrival date, your Deposit will be refunded in the form of a Credit to your account, but the Service Fee will not be refunded. If you made a reservation for a lot that requires full payment at checkout, we are unable to accept cancellations after the scheduled arrival date. For full payment lots, please be sure to cancel before your scheduled arrival date in order to receive a refund.

Contact info

4.2

Great

TrustScore 4 out of 5

54k reviews

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4.2

All reviews

(54,236)

6,196 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Charlie Brown Great Service!

I’ve used Charlie Brown parking service a couple times before. It make our traveling so less stressful.
From the time we park our vehicle, to dropping us off at the airport and picking us back up after our trip, the entire experience has always been great service.
Keep up the great service, we do appreciate it!!

22 October 2025
Rated 5 out of 5 stars

Due an Air Traffic…

Unfortunately due an Air Traffic controllers sick-out my flight was cancelled and so we never used the parking facility and the cancellation went smoothly. so I am staisfied but still wish I could have went on my trip.

10 August 2026
Rated 1 out of 5 stars

Parking went great

Parking went great! I reserved my spot for an unknown amount of time to be away for a funeral. I came back early and they would not refund the time I didn't use. It's not how everything else works so I didn't consider this as an outcome. I can not recommend this company. I asked for a refund and they said no. Don't pay ahead of time. They are not legit.

17 March 2026

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