AMCO Security Reviews 

771
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and technicians for being exceptionally polite, highly knowledgeable, and thoroughly professional during every scheduled visit. People consistently note that engineers arrive right on time, work with great efficiency, and always leave the workspace impeccably clean and tidy. However, some people also noted that engineers take extra time to thoroughly explain system operations and provide valuable advice for ongoing maintenance. Reviewers deeply appreciate the detailed explanations and clear guidance given when technicians are repairing faults or upgrading older alarm systems. Consumers happily recommend this dedicated team for reliable, top-quality home security installations and long-term support.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable during installations and... See more

Service

Customers report overall satisfaction and positive experiences with the service provided. Reviewers... See more

User experience

Reviewers mention positive feedback about user experience, highlighting smooth visits and helpful engineers.... See more

Upgrade

Users describe positive interactions with upgrade processes, highlighting professional and efficient service.... See more

Customer service

Reviewers highlight positive aspects of customer service, describing staff as professional, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a fully compliant insurance rated alarm installed by Faisal. He called twice and on both occasions he was prompt, tidy and professional. He listened and accommodated my requests. Syed in the offic... See more

Rated 5 out of 5 stars

We have been with AMCO for several years and today had an updated system fitted. Lewis was our engineer and worked very hard over 2 days to install and on the second day resolved an unexpected issue w... See more

Rated 5 out of 5 stars

My AMCO alarm system required maintenance , plus it had a long standing faulty component which needed replacement . The AMCO Engineer who attended to carry out the work was called Faisal. I... See more

Rated 5 out of 5 stars

Faisil from Amco is very diligent and thorough and did a great job installing our CCTV system, ably supported by Asif via remote access. He ensured everything was set up and took me through controllin... See more


Company details

  1. Security equipment

Information provided by various external sources

AMCO's alarms are different, as our monitored alarm systems include special *LiveTalk alarm monitoring*, meaning that in an emergency situation our monitoring staff are there to immediately listen in, challenge and respond.


Contact info

4.9

Excellent

TrustScore 5 out of 5

771 reviews

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No recent history of asking for reviews

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4.9

All reviews

(771)

74 reviews in the last 12 months

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Rated 5 out of 5 stars

Engineer Faisal’s visit

Engineer Faisal arrived when he was expected, explained in detail the job he was about to do and patiently explained what he had done when he had finished. He was extremely courteous and knowledgeable. He apologised for his English saying he had been in the country a short time, but we found his command of the language was excellent. It was a pleasure to have him in our home and an excellent ambassador for your company. Minister Kathryn Grundy.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

AMCO - Great Service

Today I had a AMCO follow up visit from an alarm activation that the monitoring company had indicated the audio quality wasn’t as good as it should be. Engineer Faisal (who we have seen a number of times previously) attended and as ever was extremely professional, knowledgeable, and courteous, great job. Faisal found the audio quality to be perfectly acceptable and carried out some system updates as he was here much appreciated. Thank you.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service from Faisal

Engineer Faisal arrived on time, very polite and very knowledgable. Gave clear straightforward advice and explained all options available….wasted no time getting to work…Texecom system now fully serviced and updated with new version smart-com and App.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Faisal from AMCO came to service

Faisal from AMCO came to service, check, add new sensors and repair and reprogram our Smart-com alarm connection unit.

Excellent services and would highly recommend to others and a true gentleman to boot!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Texecom Alarm Upgrade

Engineer Faisal helped upgraded our Texecom alarm system today. He is very polite and professional. He took his time to explain the installation and setup. Highly recommended. We are fully satisfied with his service.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

More than happy.

We had our security system replaced by Lewis today. He did an excellent job and left everything very clean and tiny. He explained how to use the new system which we are pleased with. Nothing was too much trouble for him. We had a great experience.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Professional upgrade of system

Had my system upgraded today by Faisal to instal remote support and app capability. Job done professionally as always from AMCO. Faisal explained how the app works and how to obtain remote support should I need it. Very satisfied. Thank you, Faisal.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Had a fully compliant insurance rated alarm installed by Faisal. He called twice and on both occasions he was prompt, tidy and professional. He listened and accommodated my requests. Syed in the office was equally competent. I don’t as a rule like having trades people in my house but if you need a house alarm I suggest you give the team at Amco a bell.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Service Engineer was polite and informative.100% happy

My alarm service was carried out by an engineer called Lewis today. He was very thorough, polite and informative. He also arrived promptly. Very happy with the service received and so I would definitely recommend this company to friends and family based on my experience today.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Faisil

Faisil from Amco is very diligent and thorough and did a great job installing our CCTV system, ably supported by Asif via remote access. He ensured everything was set up and took me through controlling via the App. He’s also incredibly neat and tidy. And to top it all off, what a nice chap.

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service from Maiwand. Just a maintenance review but he was very thorough and explained everything in an easy to understand manner. Carried out all the necessary work and ensured everything was working as it should be.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

We are extremely delighted with the…

We are extremely delighted with the installation of home monitoring system.
Marian Rajtok from sales team has been exceptionally supportive during the initial consultation. Marian is very knowledgeable and will go above and beyond to make sure that the design suits your home and your needs.
Engineer Maiwand, who came to install the system was exceptionally professional , knowledgeable and courteous. He explained every step of installation and made sure that site is clean and tidy before leaving.
I highly recommend Maiwand , Marian and AMCO and I am confident to say that you will never be disappointed.

25 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent 5 star company

Phil from Amco fitted my Alarm and cameras at my property. I used Amco for same at my previous property and again, very professional, Tidy and excellent workmanship.
I have in the past and still would, highly recommend this company to anyone wanting a domestic or commercial alarm and camera system fitted. 5 stars from me all the way.

Big Thank you Phil for your expertise and professionalism 😊

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Maiwand

Maiwand, a highly experienced electrical engineer, came and fixed the alarm problem quickly. Very nice guy he stayed until the issue was completely resolved.

The cost was also very affordable

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Prompt and effcient

The engineer, Faisal, was very informative and explained everything that needed to be done clearly. He was hard working and stayed late to complete the work. A good experience.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Alarm maintenance

Faisal came to service my alarm today he is very thorough, professional and friendly.
I will ask for him to come again because he is pleasant and gives good advice.

17 November 2025
Unprompted review

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