Albertsons Reviews 

143
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

This is the second serious issue we've experienced in a short period of time. Last month, an order arrived with expired food. Today, we ordered a 5.5 lb bag of dog food, but only a 1.75 lb bag was del... See more

Rated 5 out of 5 stars

A special thanks to Caitlin at the Albertsons Deli. 190 N. Boulder Hwy, Henderson Nv. 89015. She was very helpful and polite. Made my shopping experience very enjoyable. I will share my good experie... See more

Rated 1 out of 5 stars

Too complicated to shop there. I used to love shopping at Albertsons and I still appreciate their products, sales and employees. However, it is just too complicated and it is gotten progressively more... See more

Rated 1 out of 5 stars

I moved to Oceanside in June 2021 I’ve been shopping including delivery for 90% of my shopping 1500 per month.. emphasis on Oceanside location have fabulous crew. They’ll go extra mile for their cu... See more

Company details

  1. Supermarket
  2. Food products supplier
  3. Grocery delivery service

Information provided by various external sources

Albertsons Companies LLC is an American grocery company founded and headquartered in Boise, Idaho.


Contact info

1.9

Poor

TrustScore 2 out of 5

143 reviews

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No history of asking for reviews

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1.9

All reviews

(143)

29 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not work at albertsons grocery store…

Do not work at albertsons grocery store they aloud Manager harassment bullying employees couple months now, its Hostile work environment hard going to work going to be slur on the staff" it's Not a good work environment. They have a hard time keeping anyone employed longer than a few months by Bullying from Managers. And CEO AND hr will not do anything! At LHC AZ!

14 July 2023
Unprompted review
Rated 1 out of 5 stars

They will rob you blind

They will rob you blind. Check your receipt BEFORE leaving the store. Every fricken time we shopped there since thanksgiving had a receipt error in their favor. Albertsons you are thieves and so are your employees who turn a blind eye. WE GAVE UP. Never again will we give you an opportunity to steal from us. SHAME ON THE EMPLOYEES WHO CONTINUE TO WORK THERE KNOWING ALBERTSONS STEALS.

10 February 2024
Unprompted review
Rated 1 out of 5 stars

WORST STORE EVER

I would give this store negative stars if I could. Expired food lines the shelves at the one in my home town(Montana native). Their prices are insane.....$8 for a box of Fruit Loops, $10 for two bags of Oreos....and THAT was the 'sale' price. But the worst thing I've seen is a roll of Reynolds Wrap foil....over $14....
REALLY? WHO in their right mind would pay that? Someone does, apparently, because they are still in business. Worst and most greediest store EVER. I hope they price themselves out of business.

11 January 2024
Unprompted review
Rated 1 out of 5 stars

Western Union Pickup

After sending my family member a Western Union at store #0832 in Harlem, MT 59526. A clerk by the name of Chance was annoyed with her and made her feel uncomfortable for picking up the funds. This is off color and terrible customer service.Please remind Chance that the customer(s) comes first. That people are less likely to do business at that location when they aren't satisfied with the service they receive. Again, Please wipe down your work station and belts more frequently.

5 January 2024
Unprompted review
Rated 1 out of 5 stars

Val Vista & University/Don't bother

My Albertson's in East Mesa on Val Vista has really gone downhill over the last few years. The most irritating thing is they never have the sale items out on Weds when it starts. They open at 6am, don't even bother then, so I go at 7:30am and still the store looks it's been looted everywhere, nothing stocked and ready for customers. I've been frequenting Bashas lately and they are ready to go at 6am when their dale week starts. And they most of the time have better prices overall.

3 January 2024
Unprompted review
Rated 1 out of 5 stars

Denton Albertson 2321 w University is…

Denton Albertson 2321 w University is the worst store in Management ever the grocery manager Lee Patterson was call to the front to help me resolve a indent about the spiral Ham that was marked a price and he was the rudest person that I have ever meet in my life he literally walked away from me and left me standing there without even taken the time to resolve the problem with the pricing and told me that he did not know the home office phone number and to go and ask other associates he act as if I was interfering with his work. I will never step my feet in another Albertson until they hire better employees because he was absolutely wrong. It seems to me that he had an racists problem because when he first saw me, he started being rude to me when the first walked up without even hearing what I had to say.

13 December 2023
Unprompted review
Rated 2 out of 5 stars

Just a suggestion for Albertsons'…

Just a suggestion for Albertsons' management: Would it be possible when hiring a new employee to do a 15 minute training session on how to bag groceries. I am tired of my bread being smashed & my eggs broken in the carton because they are placed in my bag first. I honestly think this should be common sense but not everyone has common sense & some people need to be taken by their hand & shown. Also; uniform shirts would be nice. Ironed/pressed (no wrinkles) clean shirts. Appearance matters! Take pride in yourselves & represent Albertsons as your employer. Maybe a training on appearance?

7 December 2023
Unprompted review
Rated 5 out of 5 stars

Ms.Michelle in the Meat dept at the…

Ms.Michelle in the Meat dept at the Tropicana and Jones location was so friendly and helped a bunch she truly loves what she does and has great customer service she was so helpful give that woman a raise asap! Thanks so much Ms. MICHELLE C.

5 December 2023
Unprompted review
Rated 1 out of 5 stars

If I could give negative stars I would

If I could give negative stars I would. I have close friend manages flower dept and because Albertsons hires such worms as managers in most stores they complain when over time happens cause their bonus gets messed up. This girl worked over ten hours free cause managers complained about overtime and shouldn’t you all guarantee everybody gets paid if they’re there working instead of trying to illegally get people to work for free by complaining and acting like it’s a rule they can’t be paid?! Such greed by the store manager running these stores and you all do nothing to these store managers making it sound like you can’t be paid at this time for over time when you need employee to work you have to pay them. Yeah people should know better but sometimes people need someone in their corner to watch out for them. She didn’t know the store couldn’t do that until I told her no you don’t work for free because manager complains about overtime. What HR should know is that that store manager only has one person in that department which is the manager of her flower department. Well the stores job is to make sure you have enough employees to work in each area so the day runs smoothly, not overwork your employees, and then act like they can’t get paid for their overtime because it cuts into your bonus which you’re not telling them but selfishly they all know why they complain about overtime because it makes the store manager doing the schedule look bad!! Albertsons should be ashamed!! Pay your employees for the time they work and weed out the people telling employees they can’t pay their over time. You needed the employee so you pay the employee or you hire more workers to help!!

8 November 2023
Unprompted review
Rated 1 out of 5 stars

Unpleasant experience guaranteed!

They skimp on everything that matters. "Let's spend thousands of dollars redecorating and rearranging everything so that you can't find what you want anymore, and we'll pay for it by hiring junior high school dropouts to overcharge you at the checkout." They have a self-checkout, but the machines work so badly that they have to have an employee on standby to fix the thing when it decides that you've made a "mistake", which it does every single time I've ever used it. Why not just have that employee open another line and give the machines back to Kroger? Ugh. I switched to the local chain (Reynolds, 5 stores in total) which is more expensive and has almost no selections. Just because they have a friendly and competent staff. And their machines, should you choose to use them, never complain. Oh yeah, the Albertsons deli section is AWFUL.

2 November 2023
Unprompted review
Rated 1 out of 5 stars

TERRIBLE customer NONservice, NO meat on the shelf, OVERCHARGED, ENDANGERING CUSTOMERS

you'd think these people could charge what the price tag on the shelf says. You'd think they should have a house card for the loyalty card to get the discounts for those who couldn't find their card. Or use a phone number.
But no they charge a lot more than the shelf tag, which doesn't give any other price nor sale price for the item.. Like 2 or 3 times more. and when you call to get adjustment ,according to their own ad and shelf tags, ON SEVERAL ITEMS, with your loyalty card number and the receipt number,and payment card number. NO THEY DON'T WANT TO ADJUST ANYTHING. they are useless helpless mindless DISHONEST CHEATING CROOKS AND inebriates who don't know how to run a store in a modern manner. they have no idea how to treat customers.
They also have almost NO meat on the shelf, really? and the hamburger and lamb chops are the bad quality kind sealed in awful tough vacuum plastic. Nope, i won't buy that.
Beef is TOUGH BUT EXPENSIVE.
EXPENSIVE prices on most items. I can buy things cheaper at walmart website and even amazon online. A FEW DOLLARS CHEAPER. on FOOD AND HOUSEHOLD products.
To refund overcharges, they only want you to COME IN TO the store IN PERSON on another day after the shelf prices change so you can't figure out what the price adjustment should be. They want you to drive with bad brakes ( i told her when i called, and i can prove they were diagnosed the same day by a repair person). You'd think they could help an elderly disabled woman in pain struggling to survive, living in poverty on less than 800 a month. Without any help and certainly no decency from them.
Their system could identify my receipt number, input the proper loyalty card etc, and determine how much i was cheated ( about 15-20 bucks all told, and i spent well over 100 there today).
But NO.
WORTHLESS PEOPLE, WORTHLESS STORE, SHOULD BE SHUT DOWN AND REPLACED. i will have to document and file some type of legal complaint with the state, feds etc.
this was albertson's Store 505 Director Chris Greenwood.

20 October 2023
Unprompted review
Rated 1 out of 5 stars

BRING BACK THE ORGANIC BURRITOS!

Ive been coming to this store for a decade and have mostly always enjoyed the experience. One thing I ALWAYS buy are the different types of organic burritos. I make special trips to the store to try to find them because THEY ARE ALWAYS SOLD OUT or at least not stocked properly. When I find them stocked I usually buy boxes (not SINGLES) of them to stock up myself. Imagine my surprise and huge disappointment to find out they are on clearance and are not going to be carried anymore. WHY? They sell like hotcakes if you would only keep them stocked. Since they are not going to carry them any more I NO LONGER have a reason to shop there. I can buy ALL MY OTHER GROCERIES SOMEWHERE ELSE. Yes I do use the Albertsons app and it does save me money but it also almost ALWAYS screws up and I have to look over my receipt BEFORE leaving to store to figure out the discounts it forgot to included and get my refund. A HUGE Pain in the butt. Crappy partially working APP, no longer selling the ONE TYPE OF ITEM I BUY more then any other = ME NO LONGER A CUSTOMER!

6 October 2023
Unprompted review
Rated 1 out of 5 stars

I ordered from Albertson’s.com on…

I ordered from Albertson’s.com on 9/2/23, it was supposed to be delivered between 7:00 and 9:00. By 10:00 l called to check the status of my delivery. They apologize and stated they didn’t know what happened and would I be willing to wait until the next day for a delivery between 9:00 am - 11:00. I agreed, however when my groceries had not been delivered by 12:00 noon, I called to cancel my order. Prior to attempting to speak to someone about my missing order , I was placed in hold and the call was forwarded to a survey at least twice. In order to actually speak to someone that would not place me on hold, I choose to say I wanted a refund. They said I would be reimbursed within 7 business days. The refund showed up in my account as pending on 9/5, I contacted my bank and asked when it would be released and they stated up to 7 business days meaning, possibly by 9/12/23. Add, I was not refunded the correct amount. The amount refunded did not include taxes I was charged.
I will never use Albertsons.com ever again, they are unprofessional, does not care about their customers . I will stick to Door Dash when shopping at Albertsons as I have done in the past, at least they will deliver in a timely manner.☹️

3 September 2023
Unprompted review
Rated 1 out of 5 stars

Online Pharmacy App awkward

Pharmacy App awkward, medication list too large and cumbersome making it difficult to see all medications at a glance, I only have 4 prescriptions and can't see them all on one screen, that's ridiculous. They could be listed by line or smaller icons instead of large icons in a single column down the center of the screen, using only 1/4 of the screen. Online app needs constant refreshing before it lets you take the next action. Poorly executed update/new program. Not created by an actual user of the program but by someone want it all 'pretty' which makes it awkward and unfriendly. Terms used on buttons are confusing, as well. Poorly done Albertsons, Poorly done.

25 June 2023
Unprompted review
Rated 1 out of 5 stars

Order online rip off business

Company had rip me off by over charging and also manipulating your receipt this is how they do it your order receipt or confirmation will be different when it comes to the delivery receipt and the receipt they use to compare so all together is going to be three receipt the one that you initially ordered or have confirmed it's different from the one that they claim you ordered that one they will create one for you to compare with the final receipt for the item delivered if you want proof feel free to email me or ask

27 May 2023
Unprompted review

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