Alexander Clementine Reviews 336

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional comfort and softness, often highlighting the high quality of the fabric and how well-made the items are. Many find the products to be life-changing, especially for those with sensory issues, post-surgery needs, or during menopause, appreciating the breathable and gentle feel against the skin. The customer service is also frequently commended for being incredibly responsive, kind, and helpful, with many people noting the personalized and understanding approach. However, some people were dissatisfied with the sizing, finding it ambiguous or not well-suited for larger cup sizes, leading to issues with support or fit. A few customers also experienced delays with delivery, though some acknowledged being informed about the reasons for the wait.

What people talk about most

Product

Customers consistently note positive experiences with product. Many praise the exceptional comfort and... See more

Quality

Users describe positive interactions with quality, consistently praising the fabric as divine, soft, and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the excellent,... See more

Order

Clients share positive opinions on order. Many customers found the ordering process simple and efficient,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight prompt and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a bilateral mastectomy in July this year, after a breast cancer diagnosis, and opted to stay flat. My scars are still very sore and tight but my wonderful bralettes from Alexander Clementine are... See more

Rated 5 out of 5 stars

Edited. The company reached out to discuss sizes and allowed me to action a return, on that basis I would recommend sizing down if you have a small band and large cup. For me at 28/30 E/F the m... See more

Rated 5 out of 5 stars

I absolutely love the underwear I bought from Alexander Clementine. I had a bilateral mastectomy in July, after a cancer diagnosis, and my poor battered body is still very sore. The crop top soothes... See more

Rated 5 out of 5 stars

Fabric is so soft and comfortable on scar tissue after surgery, very attentive company who listens and delivers. A lot of thought has gone into the design to meet the needs of women who are menopausal... See more


Company details

  1. #44 of 59 best companies in Underwear shop
  2. #399 of 620 best companies in Clothing Shop
  3. #218 of 285 best companies in Fashion accessories shop
  4. #3 of 4 best companies in Lingerie manufacturer
  5. #22 of 38 best companies in Lingerie shop
  6. #159 of 257 best companies in Ladies' clothes shop

Written by the company

Alexander Clementine is a revolutionary, sustainably advanced women's health company making second-skin underwear from Icelandic seaweed and eucalyptus. The underwear maintains the natural properties of seaweed, making them naturally antibacterial, anti odour, temperature regulating and hypoallergenic. The unique seaweed blend uses 97% less water and energy than cotton to create as well as being softer than silk. The seaweed is harvested from the Icelandic Fjords every four years where it is cut above the regenerative level, meaning there is no detrimental effect on the environment and ecosystems. The eucalyptus comes from FSC forests. The fabric is carbon neutral and biodegradable and holds multiple prestigious fabric awards. Seaweed offers unique benefits for women experiencing menopause, including rich vitamins and minerals that support hormonal balance, natural anti-inflammatory properties for soothing skin, and a cooling effect to alleviate hot flushes. The underwear helps alleviate menopausal symptoms of heightened sensitivity. dry & itchy skin, vaginal atrophy, hot flushes and sleeping discomfort.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

336 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 2 weeks

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Rated 4 out of 5 stars

Simple brief is really small

Ordered simple brief the first time which seemed to be designed for ladies who are model skinny. High brief in same size fitted perfectly, no I do not have a big bum! Happy with service and quality

16 February 2025
Rated 4 out of 5 stars

Comfortable underwear

Delivery was fast. The underwear material is very comfortable. The bra/crop top fits true to size and is supportive and easy to wear all day. However the bottoms are a little smaller than expected for the size I ordered.

16 February 2025
Rated 5 out of 5 stars

Wish these had been around sooner

Already got 3 bras and just ordered another. They are fabulous. The area on my back where I usually have problems no longer bothers me. These bras are comfortable, no sweating, just pull on and go.

2 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic scoop back crop top

Fantastic crop top, the material is really soft and lovely to wear. The only one I have found to be comfortable post surgery and radiotherapy. It has enough support without being tight or too high at the armpit. Everything I have tried up to now has rubbed on my biopsy scars. The cut of the bra avoids that sensitive area. The size guide is true to size and the item comes beautifully packaged and in quick time.
The customer service is amazing. You will not be disappointed in any aspect of this product and company. Please support this wonderful venture.

2 February 2025
Rated 1 out of 5 stars

Your product is awful

Your product is awful. I’m sorry I purchased it. There is no support what so ever. The only plus is that material feels nice! Biggest waste of money, highly disappointing.

8 February 2025
Alexander Clementine logo

Reply from Alexander Clementine

Hi,

We're truly sorry to hear that you’re disappointed with your purchase. Your comfort and satisfaction mean everything to us, and we never want anyone to feel like they’ve wasted their money.

Our seaweed underwear is designed to be lightweight, breathable, and gentle on the skin, but we understand that everyone has different preferences. We don't use any underwire or padding in our products to ensure the highest level of comfort. We really appreciate your feedback, and we'd love the opportunity to make things right.

Please reach out to our team at hello@alexanderclementine.com, and we’ll be happy to discuss how we can improve your experience. Thank you for giving us a try, and we hope we can find a solution that works for you.

Warmly,
The Alexander Clementine Team

Rated 5 out of 5 stars

Amazing service, fantastic products

My daughter had a hernia operation and found the Alexander Clementine bras through some recommendations.
I ordered 2 for her and the service and caring nature of this company was second to none.
I mean, really. So good!
She is now in recovery and wearing the bras and is absolutely delighted with them.
I highly recommend both the products and the company. You won't go wrong with Alexander Clementine!
Not cheap, but worth every penny.

31 January 2025
Rated 5 out of 5 stars

Take it from a cynic. You really are worth it…

They may be pricey but they are utterly fantastic! If you are a ‘woman of a certain age’ wondering whether you will ever again find a comfortable pair of knickers then honestly give these a go. I was hugely cynical (but also desperate enough to try!) and I am more than delighted. On this occasion, believe the hype!

30 January 2025
Rated 5 out of 5 stars

Great quality bra

Great quality bra, very comfortable and sensible on the skin. Feels a bit tight on the ribs but that might just be me being sensitive. The fabric cleans well and dries quickly. Highly recommend it.

29 January 2025
Rated 5 out of 5 stars

Incredibly soft and unbelievably comfortable.

Helps with sweating and irritation. Makes a real difference in getting a good night’s sleep.

It feels like you’re wearing nothing. Light, breathable, and barely there. Hard to describe, but once you try it, you’ll understand.

Made a big difference for me, both physically and mentally. I’d recommend these underwear to any menopausal woman.

4 January 2025
Rated 5 out of 5 stars

Very comfy bra

Great bra very comfortable & supportive. You forget you are wearing it. Sizing guide was helpful and accurate. Highly recommend and will be buying a second one.

4 January 2025

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