Brilliant driver, lovely hotel with great food, very well organised. Only hiccup was taxi transfer from Skegness. The driver drove off before closing the boot so therefore lost our rucksack containin... See more
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Great location, lovely area, beautiful hotel right in the centre of town, good excursions, driver and hotel staff excellent.
Coach experience very good, prompt and comfortable.
Hotel was comfortable, food very good and good choice. Entertainment appreciated and bar acceptable.
The only problem was the hills in IOW which we did not appreciate, mobility problems!!
Ferry journies were excellent.
Holiday great until return 4hour delay due to coach tyre puncture. I know the is is not your fault but a company your size must have had this problem before and should have had priority in emergency call out. Also along with most passengers picked up in Sutton Codlfield are not happy with the pick up point as you will see from previous correspondence such that am looking at alternative companies for next year.
I like that I don’t see my case till I get to the room and from the driver to the staff that they are very friendly and very helpful I go to the same hotel every year
First time with alfa couldn't fault it hotel Queensway in Eastbourne was lovely..
The connection coach coming home from bowburn to Peterlee the wait was not pleasant and the driver wasn't sure what he was doing..
But I've booked up again for the Isle of Wight..
A local pick up point and good facilities at Burtonwood.
Our driver Kevin for the entire trip was really friendly. Very knowledgeable about the area. He cared about everyone.
The hotel - Bayshore, was very well organised. The staff, food, entertainment, bedroom was a very high professional standard.
Apart from long journey down cromer via Cambridge.the holiday was well organised.hotel beautiful food good and well presented.we where well looked after.particulary enjoyed cruise on broads.weather amazing.just got some before thunderstorm started.
Even though there was a motorway closure and we arrived at our hotel 3 hours later.. the driver Derek was keeping us informed as to an ETA .. the meal was served later especially for us and was Lovley and fresh.!
The staff at Shanklin hotel especially our waiter Reece and the bar staff.
Thank you for a lovely holiday.
Fantastic Edinburgh tattoo trip. The tours were great and one was unexpected. I always wanted to visit Holy Island. I was delighted when the extra trip on the last day was chosen as our destination . Our driver Derek was very funny and friendly and was always happy to help. The hotel was clean and comfortable. The only letdown for me was as I have dietary restrictions there wasn’t an awful lot for me to eat, however the staff in the restaurant did everything to make sure they would try and accommodate me with an alternative. Lovely people. Great holiday! Thanks
had a fantastic week in great yarmouth all the staff was great lovely food lee was a great driver made us laugh lovely days trips out
The holiday overall was good but there was nobody on reception when we arrived. The changeover of staff was staggered ie one left before the next one arrived. I got the impression they were short staffed, particularly in the dining room. Also there was rubbish laying about outside. However the staff were helpful and friendly and our room was clean. There was also a problem with getting the key card to work. We ended up with a normal key.
Single room very good, plenty of space. Bathroom looked as if it had been recently updated. Hotel staff very pleasant and helpful.
The staff throughout the hotel were very friendly helpful and attentive. Our bedroom was cleaned daily and spotless along with the rest of the hotel. We were self drive so we didn’t experience the coach part.
everything was fine, journey down was easy and our room was the best we have ever had with great views and plenty of room. meals and service were poor on the first two days but improved after that. two very good trips out and good entertainment each evening.
Well I must say the driver David was the star of the show, his personality and knowledge was outstanding, trips were very interesting,
The hotel was good but I was a little disappointed as had to change room as I did say I had walking difficulties and I paid for upgrade but second room needed to be decorated as flood marks and ceiling paper pealing the only positive was the stunning view ,
Food fabulous, staff was very perfessional and entertainment was good , all round the holiday was good .
The Melrose hotel is welcoming and clean, we had a refurbished room that had a large bathroom with a shower.
Staff were always on hand to assist when needed.
Our coach driver Rob (not and Alfa coach) was brilliant, he engaged with everyone travelling and made the journeys interesting and fun. His coach was clean and comfortable.
Highlight for us was the Edinburgh tattoo, but our other visits were good too.
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