Apart from long journey down cromer via Cambridge.the holiday was well organised.hotel beautiful food good and well presented.we where well looked after.particulary enjoyed cruise on broads.weather am... See more
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I’ve been to this hotel about 4 years…
I’ve been to this hotel about 4 years ago and had a great time. I also had a great time last week. The Staff were great and our driver Nick was too. It’s nice when the group of travellers on the same coach are great too. The weather was great and I had a very nice room too. I would definitely recommend the Cliffe Norton hotel as it is a super venue with easy access to all shops and amenities……. 👌😎👍

Reply from Alfaholidays
Our first Holiday with Alfa Was…
Our first Holiday with Alfa Was amazing. Loved handing over my case at the start and not had to be lugging around. Hotel and Staff all amazing. Food Lovely have to say better then I expected. Trips enjoyable. Already Looking at booking another.

Reply from Alfaholidays
Another lovely holiday with Alfa Holidays
Another lovely holiday with Alfa staying at the Monarch Hotel in Bridlington . Lovely hotel with friendly staff , good food and entertainment most evenings
The hotel is in a great location, across the road from Bridlington Spa theatre. We went to see ABBA Forever show, which was really good
Trips out to Scarborough and Filey were good. The trip on the North Yorkshire Moors Railway from Pickering to Whitby was great especially seeing Goathland station which I have wanted to see as a fan of Heartbeat and Harry Potter
On our day off we stayed in Bridlington . Lots to see and do.
We caught the land train from the leisure centre on the front to the Bondville Model Village. The attention to detail was really good and included a set of questions to identify what could be found while going around. Good for all ages
Our tour driver Shaun from Grayways was knowledgeable about the places we visited . We had a bonus stop to York on our way home
This was our 4th Alfa Holiday this year and we really enjoyed them all

Reply from Alfaholidays
ALL WAS BRILL FROM BEING PICK UP TO…
ALL WAS BRILL FROM BEING PICK UP TO DROP OFF ONLY THING THAT UP SET US AND OTHERS WAS WE BOOKED THE TRIP TO GO ON THE STEAM BOAT. WHICH DID NOT HAPPEN.. WHY WE DO NOT KNOW ..NOT HAPPY NO PICS ON THE STEAM BOAT ??????
Torquay holiday Wednesday-Sunday in the…
Torquay holiday Wednesday-Sunday in the Regina Hotel
Our driver was Keith he was amazing wanted to give him a big thank you
Hotel Regina is lovely our room was nice clean and comfortable
Manager and reception staff are friendly and helpful
Waitress/waiters are so nice and
and go beyond food is also nice with plenty of choices
Bar staff are fantastic
Overall 10/10 lovely stay thank you Alfa Travel and all your staff

Reply from Alfaholidays
I've just come back from a great holiday
I've just come back from a great holiday to the Isle of Wight. The room we had was spotless and large. The hotel itself was clean ,tidy and in a prime location opposite the beach and pier in Sandown.The staff were friendly, polite and very helpful. The choice of food was excellent both for breakfast and the evening meal and how lovely to be served at our table, a special shout out to Stan who looked after us at the table ,he was brilliant. Dave the driver was a great driver who looked after us all and was informative re the Island. Fantastic value for money. This was my first trip with Alfa and I will be using them again in the future.

Reply from Alfaholidays
Great holiday
Great holiday. Hotel clean and comfortable, meals excellent, reception staff very helpful. Great days out. Calum our driver was a very respectful and careful driver.

Reply from Alfaholidays
A well organised holiday
A well organised holiday, with a hotel on the sea front, serving good food . Entertainment was very good especially the drummer , and his singer .Enjoyed the excursions, though would have liked to go to Llanberis as advertised.Enjoyed the holiday which was very good value .

Reply from Alfaholidays
Every thing was great the driver ,food…
Every thing was great the driver ,food the staff very helpful and polite the bedroom very comfortable just great thank you

Reply from Alfaholidays
The Auclend Hotel was Excellent
The Auclend Hotel was Excellent , very good Food ,clean, comfortable beds, excellent staff who could not help you better if they tried , The coach driver( Debbie ) was very Excellent , and really helpful ,Very nice Lady. all in all we had a great Holiday on the day trips a great pleasure. so thankyou from Mr Allan and Mrs Kathleen Wilby. PS we will be sure to go with you again,

Reply from Alfaholidays
The hotel staff was friendly and the…
The hotel staff was friendly and the meals had a good choice.
Our coach driver was very good and very patient driving on the narrow roads.
We had a good choice of excursions.

Reply from Alfaholidays
The coach driver Tim was excellent
The coach driver Tim was excellent
many of the hotel staff was helpful and friendly
the room was good, food was fine,
hotel well positioned, trips were nice, entertainment was good .

Reply from Alfaholidays
Hotel was nice and food was good
Hotel was nice and food was good. I was lucky to have a large room overlooking the garden. Trips out to the Cotswolds was good but a trip to Bicester Village was totally inappropriate for a coach load of pensioners!! Our driver found it difficult to find parking for coaches in the Cotswolds and said he’d never come back again!! I see it’s in your brochure for next year, as there were only seventeen of us I don’t think it’s that popular

Reply from Alfaholidays
The driver was so helpful Fellow…
The driver was so helpful Fellow passengers were so helpful l like the hotel Very clean bedroom Very good waiter Attila Food was good Great choice for breakfast Porterage is a great asset when you are elderly Speaking to people from other hotels they told me they had never heard of Alfa so l am spreading good news about Alfa holidays Maybe need to advertise more

Reply from Alfaholidays
Enjoyed the weeks coach holiday in…
Enjoyed the weeks coach holiday in north Wales. Hotel & staff were extremely welcoming, friendly & very helpful. Our driver, Dan, was absolutely brilliant & made the coach trips very enjoyable with his knowledge of the area, interesting facts & his witty humour. Also felt very safe with his excellent driving. Not a complaint but just an observation as we & others agreed on : just felt that whilst visiting places the time spent at many of the places was a little too long as most of the folk were often sat waiting quite a while to get back on the coach. But all in all an excellent week.

Reply from Alfaholidays
Overall a excellent holiday
Overall a excellent holiday! Food was delicious! Room was tidy and a good mix of excursions and free time! Our only gripe is that some excursions such as tentagel should be all day instead of half a day as there wasn't enough time to see everything! Apart from that 10 out of 10

Reply from Alfaholidays
Well coordinated travel arrangements
Well coordinated travel arrangements. Hotels always of a good standard with great staff and menus to suit everyone. The excursions were well thought out and enhanced by the knowledge of the drivers.

Reply from Alfaholidays
the cumberland hotel was great the food…
the cumberland hotel was great the food was fantastic'
the only downside was the trips out. we had a different driver every time. usually a relief we only had our designated driver on the way home. from tamworth to scarborough we had a relief driver and he went all the way there without a stop. (just over 3 hours) apart from this we really enjoyed the holiday

Reply from Alfaholidays
Eight delightful days.
We enjoyed some lovely company among other guests. The hotel staff were a delight. The driver, Calum, was consistently pleasant, helpful and knowledgeable about all the destinations we visited.

Reply from Alfaholidays
Excellent driver and guide
Excellent driver and guide, Very good hotel in a good location. Edinburgh Festival military tattoo amazing, Fellow guests lovely. Hotel staff brilliant,

Reply from Alfaholidays
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