Alfaholidays Reviews 

5,247
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,200 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the hotel staff and enthusiastic coach drivers are exceptionally friendly, helpful, and knowledgeable about local areas and attractions. People also really appreciate the wonderfully organized excursions, comfortable travel arrangements, and delicious meals provided consistently throughout their holiday trips. However, some customers also noted that certain hotel rooms and aging facilities felt a bit tired or occasionally required updates. A few reviewers additionally mentioned minor issues with unexpected travel connection delays or feeling that specific dining areas lacked proper seating and sufficient staff during exceptionally busy peak times.

What people talk about most

Staff

People report positive experiences with staff, highlighting attentive service and friendly drivers. Reviewers... See more

Service

Clients share positive opinions on service, highlighting helpful and welcoming staff members who consistently... See more

Holidays

Customers consistently note positive experiences with holidays, praising them as well-organised and offering... See more

Location

Reviewers highlight positive aspects of location, frequently describing hotels as being situated in brilliant... See more

Facilities

Users describe ambiguous interactions with facilities, as experiences vary significantly. Many customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Apart from long journey down cromer via Cambridge.the holiday was well organised.hotel beautiful food good and well presented.we where well looked after.particulary enjoyed cruise on broads.weather am... See more

Rated 5 out of 5 stars

Brilliant driver, lovely hotel with great food, very well organised. Only hiccup was taxi transfer from Skegness. The driver drove off before closing the boot so therefore lost our rucksack containin... See more

Company replied

Rated 5 out of 5 stars

A local pick up point and good facilities at Burtonwood. Our driver Kevin for the entire trip was really friendly. Very knowledgeable about the area. He cared about everyone. The hotel - Bayshore,... See more

Rated 5 out of 5 stars

The Melrose hotel is welcoming and clean, we had a refurbished room that had a large bathroom with a shower. Staff were always on hand to assist when needed. Our coach driver Rob (not and Alfa coa... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5k reviews

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4.6

All reviews

(5,247)

1,042 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve been to this hotel about 4 years…

I’ve been to this hotel about 4 years ago and had a great time. I also had a great time last week. The Staff were great and our driver Nick was too. It’s nice when the group of travellers on the same coach are great too. The weather was great and I had a very nice room too. I would definitely recommend the Cliffe Norton hotel as it is a super venue with easy access to all shops and amenities……. 👌😎👍

9 August 2026
Unprompted review
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Reply from Alfaholidays

Hi Phil, thank you for taking the time to leave us a review. We are pleased that you enjoyed your return to the Cliffe Norton Hotel, the staff, Nick’s service as your driver, your room, the location and easy access to the local shops and amenities. We are glad you had another great holiday and appreciate your recommendation. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Our first Holiday with Alfa Was…

Our first Holiday with Alfa Was amazing. Loved handing over my case at the start and not had to be lugging around. Hotel and Staff all amazing. Food Lovely have to say better then I expected. Trips enjoyable. Already Looking at booking another.

9 August 2026
Unprompted review
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Reply from Alfaholidays

Hi Hilary, thank you for taking the time to leave us a review. We are pleased that you enjoyed your first Alfa holiday, the luggage service, hotel, staff, food and trips. We are glad we exceeded your expectations and it is great to hear that you are already looking at booking another holiday with us. We look forward to welcoming you back soon.

Rated 4 out of 5 stars

Another lovely holiday with Alfa Holidays

Another lovely holiday with Alfa staying at the Monarch Hotel in Bridlington . Lovely hotel with friendly staff , good food and entertainment most evenings
The hotel is in a great location, across the road from Bridlington Spa theatre. We went to see ABBA Forever show, which was really good
Trips out to Scarborough and Filey were good. The trip on the North Yorkshire Moors Railway from Pickering to Whitby was great especially seeing Goathland station which I have wanted to see as a fan of Heartbeat and Harry Potter
On our day off we stayed in Bridlington . Lots to see and do.
We caught the land train from the leisure centre on the front to the Bondville Model Village. The attention to detail was really good and included a set of questions to identify what could be found while going around. Good for all ages
Our tour driver Shaun from Grayways was knowledgeable about the places we visited . We had a bonus stop to York on our way home
This was our 4th Alfa Holiday this year and we really enjoyed them all

16 August 2026
Unprompted review
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Reply from Alfaholidays

Hi Barry, thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay at the Monarch Hotel, the friendly staff, food, entertainment, location and trips to Scarborough, Filey, Whitby and York. It is also great to hear that you enjoyed the North Yorkshire Moors Railway, your visit to Goathland and your day exploring Bridlington. We will pass your comments onto the team and are glad to hear you have enjoyed all four of your Alfa holidays this year. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

ALL WAS BRILL FROM BEING PICK UP TO…

ALL WAS BRILL FROM BEING PICK UP TO DROP OFF ONLY THING THAT UP SET US AND OTHERS WAS WE BOOKED THE TRIP TO GO ON THE STEAM BOAT. WHICH DID NOT HAPPEN.. WHY WE DO NOT KNOW ..NOT HAPPY NO PICS ON THE STEAM BOAT ??????

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Torquay holiday Wednesday-Sunday in the…

Torquay holiday Wednesday-Sunday in the Regina Hotel
Our driver was Keith he was amazing wanted to give him a big thank you
Hotel Regina is lovely our room was nice clean and comfortable
Manager and reception staff are friendly and helpful
Waitress/waiters are so nice and
and go beyond food is also nice with plenty of choices
Bar staff are fantastic
Overall 10/10 lovely stay thank you Alfa Travel and all your staff

12 August 2026
Unprompted review
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Reply from Alfaholidays

Hi Dawn, thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay at the Regina Hotel, your clean and comfortable room, the friendly and helpful staff, the choice of food and the service from the restaurant and bar teams. We will be sure to pass your special thanks onto the team and look forward to welcoming you back on another holiday soon.

Rated 5 out of 5 stars

I've just come back from a great holiday

I've just come back from a great holiday to the Isle of Wight. The room we had was spotless and large. The hotel itself was clean ,tidy and in a prime location opposite the beach and pier in Sandown.The staff were friendly, polite and very helpful. The choice of food was excellent both for breakfast and the evening meal and how lovely to be served at our table, a special shout out to Stan who looked after us at the table ,he was brilliant. Dave the driver was a great driver who looked after us all and was informative re the Island. Fantastic value for money. This was my first trip with Alfa and I will be using them again in the future.

12 August 2026
Unprompted review
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Reply from Alfaholidays

Hi Susan, thank you for taking the time to leave us a review. We are pleased that you enjoyed your first Alfa Holiday, the spacious and clean room, seafront location, friendly staff, choice of food and table service. We will be sure to pass your special thanks onto. We are glad you found the holiday great value for money and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Great holiday

Great holiday. Hotel clean and comfortable, meals excellent, reception staff very helpful. Great days out. Calum our driver was a very respectful and careful driver.

18 August 2026
Unprompted review
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Reply from Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the clean and comfortable hotel, excellent meals, helpful reception staff and days out. We will be sure to pass your comments onto the team and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

A well organised holiday

A well organised holiday, with a hotel on the sea front, serving good food . Entertainment was very good especially the drummer , and his singer .Enjoyed the excursions, though would have liked to go to Llanberis as advertised.Enjoyed the holiday which was very good value .

9 August 2026
Unprompted review
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Reply from Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the organisation, seafront hotel, good food, entertainment, excursions and value for money. We are sorry that the advertised visit to Llanberis did not take place and will pass your feedback onto the team for future consideration. We look forward to welcoming you back on another holiday soon.

Rated 5 out of 5 stars

Every thing was great the driver ,food…

Every thing was great the driver ,food the staff very helpful and polite the bedroom very comfortable just great thank you

9 August 2026
Unprompted review
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Reply from Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the service from your driver, the food, the helpful and polite staff and your comfortable bedroom. We will pass your comments onto the team and look forward to welcoming you back soon.

Rated 5 out of 5 stars

The Auclend Hotel was Excellent

The Auclend Hotel was Excellent , very good Food ,clean, comfortable beds, excellent staff who could not help you better if they tried , The coach driver( Debbie ) was very Excellent , and really helpful ,Very nice Lady. all in all we had a great Holiday on the day trips a great pleasure. so thankyou from Mr Allan and Mrs Kathleen Wilby. PS we will be sure to go with you again,

9 August 2026
Unprompted review
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Reply from Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the food, cleanliness, comfortable beds, helpful staff and day trips during your holiday. We are glad you had a great time and look forward to welcoming you on another holiday soon.

Rated 5 out of 5 stars

The hotel staff was friendly and the…

The hotel staff was friendly and the meals had a good choice.
Our coach driver was very good and very patient driving on the narrow roads.
We had a good choice of excursions.

8 August 2026
Unprompted review
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Reply from Alfaholidays

Hi Alex, thank you for taking the time to leave us a review. We are pleased that you enjoyed the friendly hotel staff, choice of meals, selection of excursions and the service from your coach driver, especially when navigating the narrow roads. We will pass your comments onto the team and look forward to welcoming you back soon.

Rated 5 out of 5 stars

The coach driver Tim was excellent

The coach driver Tim was excellent
many of the hotel staff was helpful and friendly
the room was good, food was fine,
hotel well positioned, trips were nice, entertainment was good .

8 August 2026
Unprompted review
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Reply from Alfaholidays

Hi Christopher, thank you for taking the time to leave us a review. We are pleased that you enjoyed the service from your coach driver, the friendly and helpful hotel staff, your room, the food, the hotel’s location, the trips and the entertainment. We will pass your comments onto the team and look forward to welcoming you back soon.

Rated 4 out of 5 stars

Hotel was nice and food was good

Hotel was nice and food was good. I was lucky to have a large room overlooking the garden. Trips out to the Cotswolds was good but a trip to Bicester Village was totally inappropriate for a coach load of pensioners!! Our driver found it difficult to find parking for coaches in the Cotswolds and said he’d never come back again!! I see it’s in your brochure for next year, as there were only seventeen of us I don’t think it’s that popular

10 August 2026
Unprompted review
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Reply from Alfaholidays

Hi Daphne, thank you for taking the time to leave us a review. We are pleased that you enjoyed the hotel, the food, your spacious room overlooking the garden and the Cotswolds excursion. We are sorry that you felt the visit to Bicester Village was not suitable and that coach parking caused difficulties during the Cotswolds trip. We appreciate your comments regarding the itinerary and popularity of the holiday and will pass your feedback onto the team for future consideration.

Rated 5 out of 5 stars

The driver was so helpful Fellow…

The driver was so helpful Fellow passengers were so helpful l like the hotel Very clean bedroom Very good waiter Attila Food was good Great choice for breakfast Porterage is a great asset when you are elderly Speaking to people from other hotels they told me they had never heard of Alfa so l am spreading good news about Alfa holidays Maybe need to advertise more

9 August 2026
Unprompted review
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Reply from Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the helpful driver, friendly fellow passengers, clean bedroom, good service, food, breakfast choice and the porterage service. We will pass your comments onto the team and look forward to welcoming you back soon.

Rated 4 out of 5 stars

Enjoyed the weeks coach holiday in…

Enjoyed the weeks coach holiday in north Wales. Hotel & staff were extremely welcoming, friendly & very helpful. Our driver, Dan, was absolutely brilliant & made the coach trips very enjoyable with his knowledge of the area, interesting facts & his witty humour. Also felt very safe with his excellent driving. Not a complaint but just an observation as we & others agreed on : just felt that whilst visiting places the time spent at many of the places was a little too long as most of the folk were often sat waiting quite a while to get back on the coach. But all in all an excellent week.

10 August 2026
Unprompted review
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Reply from Alfaholidays

Hi David, thank you for taking the time to leave us a review. We are pleased that you enjoyed your North Wales holiday, the welcoming and helpful hotel staff, the excursions and the safe, informative and enjoyable service from your coach driver. We appreciate your comments regarding the amount of time spent at some destinations and will pass your feedback onto the team for future consideration.

Rated 5 out of 5 stars

Overall a excellent holiday

Overall a excellent holiday! Food was delicious! Room was tidy and a good mix of excursions and free time! Our only gripe is that some excursions such as tentagel should be all day instead of half a day as there wasn't enough time to see everything! Apart from that 10 out of 10

8 August 2026
Unprompted review
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Reply from Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the food, tidy room, excursions and balance of free time. We appreciate your feedback regarding the length of the Tintagel excursion and understand that you would have liked more time to explore. We will pass your comments onto the team for future consideration.

Rated 5 out of 5 stars

Well coordinated travel arrangements

Well coordinated travel arrangements. Hotels always of a good standard with great staff and menus to suit everyone. The excursions were well thought out and enhanced by the knowledge of the drivers.

9 August 2026
Unprompted review
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Reply from Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the well-organised travel arrangements, hotel standards, helpful staff, choice of food and excursions. It is also good to hear that the drivers’ knowledge added to your experience. We appreciate your comments and look forward to welcoming you on another holiday soon.

Rated 5 out of 5 stars

the cumberland hotel was great the food…

the cumberland hotel was great the food was fantastic'
the only downside was the trips out. we had a different driver every time. usually a relief we only had our designated driver on the way home. from tamworth to scarborough we had a relief driver and he went all the way there without a stop. (just over 3 hours) apart from this we really enjoyed the holiday

9 August 2026
Unprompted review
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Reply from Alfaholidays

Hi Guy, thank you for taking the time to leave us a review. We are pleased that you enjoyed the Cumberland Hotel, the food and your holiday overall. We are sorry that the excursions were affected by having different drivers and that your journey from Tamworth to Scarborough did not include a comfort stop despite taking over three hours. We appreciate your feedback and will pass your comments onto the relevant team for future consideration.

Rated 5 out of 5 stars

Eight delightful days.

We enjoyed some lovely company among other guests. The hotel staff were a delight. The driver, Calum, was consistently pleasant, helpful and knowledgeable about all the destinations we visited.

9 August 2026
Unprompted review
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Reply from Alfaholidays

Hi, thank you for taking the time to leave us a review. We are pleased that you enjoyed the company of your fellow guests, the service from the hotel staff and the friendly, helpful and knowledgeable service from your coach driver. We appreciate your comments and look forward to welcoming you on another holiday soon.

Rated 5 out of 5 stars

Excellent driver and guide

Excellent driver and guide, Very good hotel in a good location. Edinburgh Festival military tattoo amazing, Fellow guests lovely. Hotel staff brilliant,

9 August 2026
Unprompted review
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Reply from Alfaholidays

Hi Terry, thank you for taking the time to leave us a review. We are pleased that you enjoyed the service from your coach driver, the hotel and its location, the Edinburgh Military Tattoo, the company of your fellow guests and the service from the hotel staff. We appreciate your comments and look forward to welcoming you on another Alfa holiday soon.

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