Allaboutthebump Reviews 

206
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting items are well-made and beautiful, often exceeding expectations. Many people also highlight the fast and efficient delivery service, with orders arriving promptly and within stated times. The customer service team is consistently described as thoughtful, helpful, and amazing, providing quick and smooth assistance. However, some customers noted significant issues with product sizing, finding items much smaller than anticipated. Others felt customer service was unhelpful, particularly concerning return policies for 'personalised' items, and experienced a lack of engagement. Reviewers also mentioned discrepancies between product images and actual items, including colour variations and misleading descriptions.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising items like blankets, clothing,... See more

Quality

Reviewers express high satisfaction with the quality of products, frequently describing items as beautiful,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the quick and fast delivery times,... See more

Order

Consumers find order to be ambiguous, with many expressing satisfaction and a desire to reorder, citing easy... See more

Customer service

Customers consistently note positive experiences with customer service, with many praising the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered an embroidered “Big Brother “ T shirt. Lively quality- very soft cotton. A member of the team called me to warn me that the colour embroidery I had chosen would not show clearly on the backgr... See more

Rated 5 out of 5 stars

Bought a personalised kids backpack for my nephew. Customer advisor team / Nathan was amazing as I requested the bag to be delivered urgently. It was despatched and delivered within 3 days including t... See more

Rated 5 out of 5 stars

I received my Christmas orders today and they are absolutely gorgeous. Everything is made so well and I'm really pleased with the quality. I would definitely recommend ordering something special which... See more

Rated 5 out of 5 stars

My autistic sons stocking was falling to bits when we got out of loft and one he ordered wasn't great quality. I had seen these Christmas sacks and decided to try but wasn't expecting to get in time f... See more


Company details

  1. Baby shop

Written by the company

AllAboutTheBump is your go-to store for Baby Clothing, Hampers & Gifts with a strong focus on personalised products. Key product categories include: Baby and child clothing (from newborn up to age ~10) including vests, baby-grows, pajamas, T-shirts, sibling and family matching sets. Personalised clothing and gifts: baby announcement vests, personalised baby-grows, embroidered blankets, first-birthday outfits, etc. Gift sets and hampers for newborns and babies (including gender-specific and unisex sets) and for occasions like baby showers. Nursery and home-accessory items: blankets & comforters, wall art, bags & backpacks, as part of the “nursery & home” range. Occasion/seasonal themed items: e.g., Christmas first-outfits, Halloween baby clothes, Father’s/Mother’s Day sibling sets, etc.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

206 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(206)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful personalised gift

It was for my cousin’s new born baby. I got the matching baby grow, hat and the box. It was packaged beautifully and arrived at my cousin’s house quick! My cousin LOVES personalised gifts so I was happy with my purchase! Would order from this company again xxx

1 March 2021
Rated 5 out of 5 stars

Fantastic service

Fantastic service, easy to order, fast delivery and beautifully packed my personalised item was a brilliant quality and I will definitely be ordering again.

15 February 2021
Rated 2 out of 5 stars

Veeery thin material

Veeery thin material. No way I will wear this during the winter.

15 February 2021
Allaboutthebump logo

Reply from Allaboutthebump

Dear SG,

We're sorry to hear that you were not completely satisfied with your order of Maternity Trousers with Ankle Zip. Our 30 day refund policy allows you to try your ordered products and if it's not quite right then return it/them for a refund. If you get in touch with us then we can help you with the returns process to get this item/ order returned to us for a full refund.

You can view our delivery & returns information here: https://www.allaboutthebump.co.uk/delivery

Kind regards,

Customer Care
Allaboutthebump

Email: info@allaboutthebump.co.uk
Phone: 079 4041 4069
Shop: www.allaboutthebump.co.uk

Rated 5 out of 5 stars

Beautiful welcome to the world baby…

Beautiful welcome to the world baby grow, hat and blanket.
The quality is brilliant and the online ordering and delivery was excellent.
Cannot wait to see my Grandson in this!!
Will definitely be using you again!

10 February 2021
Rated 5 out of 5 stars

My order came so quickly

My order came so quickly, I ordered on the Sunday and arrived personalised on the Tuesday. It was packaged beautifully, can’t wait for my little to wear the outfit.

8 February 2021
Rated 5 out of 5 stars

Absolutely beautiful gift for my sister…

Absolutely beautiful gift for my sister for her rainbow baby 🌈 was delivered on time and beautifully presented in a gorgeous box! My sister is even looking on your website for more things because it was so gorgeous, so thank you very much ❤will definitely recommend

3 February 2021
Rated 5 out of 5 stars

Pet folder purchase

I ordered a pet folder for my beloved puppy and it was amazing. With his name and his image printed on it which I loved. I hadn't checked the size and it was A4 - a bit bigger than I wanted - although I've kept it. I contacted Chris at sales who said they could customise a smaller version for me. This arrived within a few days at a very good price and I am over the moon with it. Will definitely be purchasing more bits. Thanks so much.

25 January 2021
Unprompted review
Rated 4 out of 5 stars

Good overall

Good overall, the only thing is that they didn't let me know when the parcel was out for delivery.

18 January 2021
Rated 5 out of 5 stars

Just received my set I can honestly…

Just received my set I can honestly say gorgeous before I even opened the box it was lovely box with babys name on then when i opened it my heart sank babygrow hat blanket as soft as anything my granddaughter is due in few weeks cant wait to see it on her I will be buying again quality is brilliant didn't wait long either 10 out 10 thank you ..

14 January 2021

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