We had found most companies do not address our requirements as Senior citizen with some minor health issues. AllClear travel did seem to understand that we keep well and should not be penalized becau... See more
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See what reviewers are saying
The last person I dealt with from All Clear in Sydney - Will Nunnery was patient and very helpfull in negotiating what is not an easy website and system . Travel delay cover was not good $20 for t... See more
This is my second time choosing All Clear for my travel Insurance. My experience whilst applying, on line, was quite pleasant really. It was quick, adding my pre-existing medical issues was easy wit... See more
Filled in the online quote but still rang to make sure I had completed the form correctly. Spoke to Charlie who was pleasant and helpful. Easy to understand. Price was reasonable compared to the sever... See more
Company details
Written by the company
Unlimited medical emergency expenses cover with 24/7 emergency medical helpline. Unlimited cancellation cover available. No upper age limit. Get specialist medical travel insurance with AllClear. We believe everyone deserves the right to travel.
Written by the company

- Medical travel insurance for all
- Any condition considered. Any age. Most destinations. We provide medical travel insurance for people whose pre-existing conditions make it difficult to find cover elsewhere. We believe everyone deserves the right to travel.
- Compare policies online
- We offer a one-stop-shop for travel insurance. Submit your details once and get reasonably priced quotes from several specialist policies. Compare a variety of prices and find the cover which suits you best.
- Join over 3 million people we've covered
- Be part of over 3 million customers we've covered worldwide, since we launched as the world's first provider of specialist medical travel insurance in the year 2000.
- 24 hour emergency medical support
- Get treatment wherever you are, whenever you need it. Our emergency medical assistance team are available 24/7 and offer repatriation. Travel with extensive medical benefits: up to $15M per person.
- Freephone our Australian Call Centre
- Speak with our expert agents 6 days a week, Monday - Saturday. Freephone 1800 31 29 52 and plan holidays with peace of mind.
Contact info
Level 9, 35 Clarence Street, NSW, 2000, Sydney, Australia
- 1800 919 862
- allclearservice@europ-assistance.com.au
- www.allcleartravel.com.au
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If your not sure speak with a customer service person
My experience with taking a travel insurance policy with AllClear Travel was made easily because the service provided by a customer care representative gave me clarity on all the details for pre existing medical conditions I needed- very good service.
A very reasonable price quoted.
Hope I never have to make a claim but if I do hopefully claiming will be as easy.
Great website and fantastic customer…
Great website and fantastic customer service support with ‘Will’ being very helpful and efficient
This is my second time choosing All…
This is my second time choosing All Clear for my travel Insurance. My experience whilst applying, on line, was quite pleasant really. It was quick, adding my pre-existing medical issues was easy with the pop-ups to help you along. I am yet to experience having to use my travel insurance, hopefully I never will. But having the travel insurance, gives you peace of mind if anything was to go wrong whilst travelling.
Helpful service
My advisor was very helpful and patient and helped me navigate the correct insurance for a complex pre-existing condition.
Good Service
The consultant I spoke to was extremely helpful and efficient. The policy is well priced in comparison to other insurance companies.
Well I found the 2 people I dealt with…
Well I found the 2 people I dealt with being River and Will both very efficient but also very helpful and actually listened to what I had to say and ask and didn’t just dismiss me when I had pre medical conditions to cover . If I have to make a claim then that will be a true test but uptil now they have been really a pleasure to deal with and have given me peace of mind . This is my 2nd time getting Cover through them and hopefully more holidays in the future for me now .
Easy to use website
easy to navigate website
Will was very helpful in explaining the…
Will was very helpful in explaining the process of medical items required for pre existing conditions over the phone.
Have previously bought policy and have…
Have previously bought policy and have gone back to purchase another travel policy.
Cannot not comment on claim process as have not commenced any travel under either policy yet.
It took two calls before someone…
It took two calls before someone answered my call however the person who finally answered the second call was very helpful and patient and polite. I could easily understand and hear his speech. The quote price was reasonable compared to other quotes that I had been offered.
The process for my claim was smooth and fast.
The process for my claim was fast. The instructions and details were set out well and easy to understand.
The support from the claims team was amazing, they were professional and kind.
Will highly recommend AllClear Travel
The price quoted was much better than…
The price quoted was much better than other insurers.
Staff were very helpful with my queries
Seniors International travel application.The questions were concise and totally…
The questions were concise and totally relevant to our planned travel experience. Navigating selection of pre-existing conditions was initially a little confusing. Over all it was generally straight forward and email cofirmations fast and accurate. Pricing appeared to be competitive.
Great staff and the willingness to…
Great staff and the willingness to cover me, so I can travel with peace of mind.
Anni was wonderful to talk with and made the process easy
Good clear process to get reasonably priced travel insurance
Was a reasonably simple step by step process with clear questions
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