ALL EAT Reviews 

158
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Never used the service before. On a takeaway website it suggested to download the app for £6 off first order. When entering the code it claimed the coupon had expired. Deplorable, useless app immediat... See more

Rated 1 out of 5 stars

Similar to another 1 star review I was charged twice via Pay Pal/Apple Pay still waiting on an outcome. Also trying to contact them was really hard via chat they take an absolute age to respond to you... See more

Rated 1 out of 5 stars

Disgusting service, ordered Chinese it arrived, but it was inedible, beyond gross, things floating in sauces and dirt in the plain rice, rancid sweet amd sour dishes. So contacted All Eat expecting a... See more

Rated 5 out of 5 stars

This app has a wide range of options. I have managed to save money through this app as compared to their competitors because customers don’t end up paying huge amounts in commissions etc. Customer ser... See more

Company replied

Company details

  1. Restaurant
  2. Chinese restaurant
  3. Chinese Takeaway
  4. Online Food Ordering Service
  5. Pizza Delivery
  6. Pizza Takeaway

Written by the company

All Eat is an online food delivery platform with the community at its heart. Putting people over profits, the platform strives to help customers connect with an abundance of local cuisines all at low prices. All Eat prides itself on having the lowest fees in the market, ensuring affordability for customers and merchants alike so we all eat together. All Eat is an online food delivery app helping local restaurants and communities say no to 36% commissions to takeaway platforms with Unbeatable food, price, and service​.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

158 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.5

All reviews

(158)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

One of the best things about living in…

One of the best things about living in Croydon is perhaps this app. There are so many restaurants and takeaways to choose from, all of them delicious and low priced. Not only that but the discounts just keep getting better and better. I personally regularly order from Uncle Lim’s Malaysian restaurant and the food is delicious and the service is quick.

6 May 2023
Unprompted review
Rated 5 out of 5 stars

This app is wonderful

This app is wonderful. It has a great selection of restaurants and takeaways that you will not find anywhere else. You can never go wrong with this app. A million stars for All Eat.

3 May 2023
Unprompted review
Rated 5 out of 5 stars

All eat has an amazing selection of…

All eat has an amazing selection of underrated yet tasty fast food. This is always my go to app when ordering fast food. I am surprised how big brands are surviving when there is much an amazing selection of fast food on this app.

1 May 2023
Unprompted review
Rated 5 out of 5 stars

I love All Eat

I love All Eat. They have amazing customer service. I had an issue with my order and the customer service sorted it out for me. Also I love their live chat feature. That is truly a lifesaver.

1 May 2023
Unprompted review
ALL EAT logo

Reply from ALL EAT

Thank you! Your kind words motivate us to continue delivering excellent service.

Rated 5 out of 5 stars

I have been used first time this app…

I have been used first time this app makes me surprise great service a lot of options on one place worth the price best in my town recommended

12 April 2023
Unprompted review
ALL EAT logo

Reply from ALL EAT

Thank you! Your kind words motivate us to continue delivering excellent service.

Rated 5 out of 5 stars

Best food delivery app

Best food delivery app. With fast delivery. Love the service so much!

20 April 2023
Unprompted review
ALL EAT logo

Reply from ALL EAT

Thank you! Your kind words motivate us to continue delivering excellent service.

Rated 5 out of 5 stars

I order from all eat that was very…

I order from all eat that was very experienced because I notice that their menu price is very low compared to other popular takeaway platforms and the food was amezing

4 April 2023
Unprompted review
ALL EAT logo

Reply from ALL EAT

Thank you! Keep using All Eat for ordering for amazing food and experience.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, tasty food with affordable price. Highly recommended!

17 April 2023
Unprompted review
ALL EAT logo

Reply from ALL EAT

Thank you! Your kind words motivate us to continue delivering excellent service.

Rated 5 out of 5 stars

5 starts it was so quick

5 starts it was so quick. I would recommend it especially if you want tasty food and lower cost on delivery.

25 March 2023
Unprompted review
ALL EAT logo

Reply from ALL EAT

Thank you for your kind words. Keep ordering via All Eat!

Rated 5 out of 5 stars

Value for money

This app has a wide range of options. I have managed to save money through this app as compared to their competitors because customers don’t end up paying huge amounts in commissions etc. Customer service I have received from All Eat was first class! Highly recommended.

1 April 2023
Unprompted review
ALL EAT logo

Reply from ALL EAT

Thank you! Your positive reviews motivate us to continue delivering excellent service.

Rated 5 out of 5 stars

Excellent customer service

Had a small problem with my order, I forgot to make a note for my food allergy and didn't realise until later. Got help promptly by their customer service and my food arrived on time just exactly like what I wanted! Have always been ordering the same dish through the app as the price is crazily cheap here. Strongly recommend!

1 April 2023
Unprompted review
ALL EAT logo

Reply from ALL EAT

Thank you for your generous words! Your kind review motivates us to continue delivering excellent service.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, quick response. Highly recommended.

8 April 2023
Unprompted review
ALL EAT logo

Reply from ALL EAT

Thank you for your generous words for All Eat. We're delighted to hear about your positive experience with us.

Rated 5 out of 5 stars

Nice food delivery platform

I have used it for a long time and it saved me a lot of money. The service fee is much cheaper than other platforms. Highly recommended.

22 March 2023
Unprompted review
ALL EAT logo

Reply from ALL EAT

Thank you so much for your review

Rated 5 out of 5 stars

Amazing customer service

Had a problem company got back to me and sorted it out thanks a lot
Order Number:
448193

19 March 2023
Unprompted review
ALL EAT logo

Reply from ALL EAT

Thank you so much for your review and advice, we are always aiming to improve our customer experience.

Rated 1 out of 5 stars

Ordered food waited an hour and then…

Ordered food waited an hour and then called the restaurant who hadn’t received the order from All Eat. On top of that their customer service / live chat was offline so no help. Wouldn’t use again

17 March 2023
Unprompted review
ALL EAT logo

Reply from ALL EAT

Sorry to hear about your experience. Our live chat should always be online, please provide your order number so we can have a look into this. We are always aiming improve our customer experience.

Rated 1 out of 5 stars

Dreadful

Dreadful. Hour and half wait for food. Not using it again. Not first time! Rubbish!

12 March 2023
Unprompted review
ALL EAT logo

Reply from ALL EAT

Sorry to hear about your experience. We are always aiming improve our customer experience. Please provide your order number so we can have a look into this. Once we have confirmed with the merchant, we will communicate with the merchant to provide you a discount or refund.

Rated 1 out of 5 stars

After 65 minutes no food arrived

After 65 minutes no food arrived! Called restaurant direct and they had received no order.
Customer service did not reply to my messages… will not use again

4 March 2023
Unprompted review
ALL EAT logo

Reply from ALL EAT

Dear Maria, our customer service is always online for help. We offer both phone line and live chat. It should not happen, please confirm if the order was placed through us. Also, could you please provide your order number so we can have a look into this. We are always aiming improve our customer experience. Looking forward to your reply with order number.

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