Allegro Reviews 

2,871
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

My experience with Allegro regarding a Beko washing machine warranty claim has been extremely disappointing. I bought the washing machine two years ago through Mall.sk and paid for an extended 5-... See more

Company replied

Rated 1 out of 5 stars

I've ordered 2 packs of 2 walkie-talkies. Meaning one package originally was meant to have 2 walkie-talkies, and I ordered two packages, so I was meant to get 4. But no, I only got 2. I've tried going... See more

Company replied

Rated 1 out of 5 stars

Allegro programmers are possibly brain dead from all the vodka they have for breakfast. The most basic task on any other platform is made difficult on Allegro. Even listing an item for sale is made di... See more

Company replied

Rated 1 out of 5 stars

A few days ago i found out that PayPal is no longer available for people who live outside Poland. I asked the reason behind this and they reply (through Instagram direct) that "Hello 🌞We decided to d... See more

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Company details

  1. Home & Garden

Information provided by various external sources

Allegro - największe aukcje internetowe, najniższe ceny! Kup i sprzedaj!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

3k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 24 hours

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1.4

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(2,871)

408 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor return policy/customer service

Lost $55 because I ordered an ice vest that was too small (measurements on their website sounded correct--these things happen!)--- and wanted to return and purchase the larger size--which would have been more $ for them, but they refused! I ended up getting the vest from the manufacturer, Polar, but was stuck with the one from Allegro. Very poor customer service. I encourage folks to go directly to manufacturers or to another 2nd-party seller. Customer service was *not* at all nice in explaining the policy, either.

29 June 2020
Unprompted review
Rated 5 out of 5 stars

Legit

A legit platform for making online purchases. Never experienced any kind of trouble or scam. Nevertheless, I do recommend users to check opinions (and their count) on sellers. Allegro is my first option to buy stuff in Poland.

18 May 2020
Unprompted review
Rated 1 out of 5 stars

From 10 orders I received only one STAY AWAY

From 10 orders I received only one , bad statistics, then they return some money , but not all,and those I got return I lost on exchange twice. And they delete all my feedbacks, still missing money, and after that they beg me to dismiss my ratings. Very very bad company and service , prepare to pay 50€ and get back 30€ about thiis. I am stonily do NOT recommend, anyway most of things is fake. Same like AliExpress but only low price and quality made things.

3 April 2020
Unprompted review
Rated 1 out of 5 stars

I bought something from allegro the…

I bought something from allegro the seller was suspended 24 hours later now i have to wait 14 days to get my money back. If the seller is suspended why can I not get my money immediately?? Also the live chat is very unhelpful, they told me to contact them 48 hours later if the seller does not respond. 48 hours later they send me a link to a claim form which I have already seen, so what was the point of waiting 48 hours?????. Do not use this website if you live outside poland, it is impossible to get your money back.

5 March 2020
Unprompted review
Rated 5 out of 5 stars

Very good shopping platform.

Very good shopping platform. I use it very often and I had so far no problems with it. Payments are very easy. Browsing through items is easy as well.

If you will have bad luck and hit on a cheater you can always contact allegro support and/or give him nad review so no one will buy from his account again.

I find allegro very good for shopping. Thanks, :-).

30 January 2020
Unprompted review
Rated 1 out of 5 stars

BUYERS, BEWARE

This service did nothing to help me in the case where seller sold me a broken item. Buyer protection service is a joke. They did joined the conversation between seller and me, but in the end they just concluded with something like: "seller will not accept your arguments, you can sue him."

23 September 2019
Unprompted review
Rated 1 out of 5 stars

Trap and dishonest company - don't go and get out!

2 years ago I did post an ad to try to sell an item (but never sold), they send me to debt collection company for 12 PLN because they pretend to charge monthly fees but I never saw that. They do not want to send an invoice about that even through my many requests. For 2 years I did not hear anything at all from them, in fact they make money in abusing people in ignoring them for 2 years. Twelve zlotys is not a lot of money but if you multiply 12x 1000 customers it makes 12.000 zlotys (like 3000 euros), imagine with 100.000 customers and more !!! They are abusing people, it is a trap! Get away from Allegro, my best recommendation! Dishonest and illegal company! A honest company tells you clearly how much you have to pay and provide an invoice. Please help me to report to the Court and Tax office!

11 August 2019
Unprompted review
Rated 1 out of 5 stars

I did try to purchase item from abroad…

I did try to purchase item from abroad not from Poland but to be deliver in Poland, unfortunately I was not able to finish transaction as my credit card was rejected numerous times even though it valid credit card and with plenty of credit available. Finally I made purchase but the charges had to be pay by the receiving person and that suppose to be a gift, this SUCKS.
If they have web site sales it shouldn't be any problem.
Today I tried to make purchase and it won't allow me to proceed to the payment section, what CRAP is this?

24 July 2019
Unprompted review
Rated 2 out of 5 stars

I'm very disappointed with my last…

I'm very disappointed with my last purchase.
Granted there was a holidays and the order was delayed by two weeks. This was not the issue. I ordered 8 colourful coasters and what i received was 8 plain cheap wood looking coasters. What i ordered is not what i received.

28 June 2019
Unprompted review
Rated 5 out of 5 stars

I like shopping on allegro.pl

I like shopping on allegro.pl. The customers are protected in case something happens, there was never data leakage either (like it happened to ebay.uk) Overall this is my first choice for online shopping and I do shop online for everything but clothes. I recommend!

3 May 2019
Unprompted review
Rated 1 out of 5 stars

I ordered a product from Allegro and…

I ordered a product from Allegro and was so happy that they deliver to other countries as well. Chose the shipping, paid the whole thing. Got a confirmation saying it's confirmed and the payment went through. Then...maybe an hour later I got an email from I'm guessing the seller asking me to transfer more money to his/her account because apparently the shipping actually costs more than I paid. I tried to say that that's really not my problem, that then they should also change the shipping cost when the shipping country is changed. I tried to explain that this not how things work, if I never receive any product I may not be able to claim a full refund. Eventually they didn't reply to my email anymore and I was thinking that maybe the product was shipped. No, got a new email the week after asking me if I have transferred the money or not, that if I haven't the order will be cancelled. EXTREMELY unprofessional and maybe more than that...

26 March 2019
Unprompted review
Rated 1 out of 5 stars

Poor UX. Didn't receive paid items.

Paid for 2 items. Never received them so far. It seems that delayed delivery is common and you won't receive any update nor location status. Customer support seems to be unexistant by any channel. Poor app UX and no English support. Be careful while using this app, specially if you are foreginer. Do not recommend.

10 January 2019
Unprompted review
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