Allica Bank Reviews 

1,874
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 358 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated account managers for providing highly personalized guidance, making daily interactions pleasant, and ensuring the transition and onboarding process remains exceptionally smooth and efficient. People also highlight the user-friendly digital platform, noting that managing business accounts online is straightforward and paired with attractive interest rates. Some reviewers were not happy with communication issues, mentioning long waiting times, unreturned calls, or ignored messages when attempting to reach customer support. A few other people also felt that certain onboarding procedures were disorganized, complicated, or painfully slow to finalize.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout the account setup and onboarding... See more

Service

Reviewers highlight positive aspects of service, describing the overall experience as extremely satisfying... See more

Customer service

Users describe positive interactions with customer service, highlighting the personal support and dedicated... See more

User experience

People report positive experiences with user_experience, highlighting a straightforward and effortless... See more

Response time

Clients share positive opinions on response_time, frequently highlighting prompt and helpful communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was fortunate that I met Isla Everett at Allica Bank who supported me all the way through the quite simple process of opening a business current and savings account with Allica Bank. Not o... See more

Rated 5 out of 5 stars

We've just moved to Allica Bank and the process couldn't have been more straightforward. We moved some money into the savings account just before the month end and were delighted to earn £20 interest... See more

Rated 5 out of 5 stars

so easy to talk to no hidden agendas if fact i still cant believe how much they can save me on bank charges and now gaining more interest then ever before on my savings. i would recommend to all... See more

Rated 5 out of 5 stars

I rarely write reviews, but felt inclined to do so, as I am thrilled with my new business banking experience. Allica bank fits my banking needs like a glove, allowing multiple accounts, which is a mus... See more


Company details

  1. Bank

About Allica Bank

Written by the company

Allica is a bank built especially for established businesses with between 5 and 250 employees.

A third of the UK’s economy depends on these businesses, yet they’re overlooked by the big banks with a service that is increasingly impersonal, inconvenient, and poor value. We're here to change that.

Allica Bank is on a mission to give established businesses the banking they deserve. That means:

  • a business current account that rewards business owners for using it.
  • a relationship manager whose name and number they actually know.
  • powerful tools and technology that make life easier, not harder.

It’s proving to be a winning combination. Allica was named as Britain's fastest-growing private company in 2024’s The Sunday Times 100, and we’re also the fastest-growing fintech in the 26-year history of Deloitte’s UK Technology Fast 50 awards. Since we opened our doors in 2020, Allica has lent over £3 billion to established UK businesses and raised £4 billion in deposits.

From our offices in Milton Keynes, London and Manchester, we’re offering business banking how it used to be, just better.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.6

All reviews

(1,874)

361 reviews in the last 12 months

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Rated 5 out of 5 stars

The way banking should be!

I was passed Craig's details by another business owner who was extremely happy with the service and product. I have since switched two business accounts and cannot recommend enough.
The process of application and switching is so simple and quick, Craig helped the entire time.
We have already received interest and rewards plus saved on charges from RBS. Cannot recommend Allica enough and Craig is a brilliant account manager - so refreshing!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Great bank for a growing business!!

We are a growing Business and needed a bank that wanted to grow with us. Allica has been exactly that.

The relationship we have with our account manager Craig is amazing, he is always available when we need him and the communication and his availably has been excellent.

We were with a high street bank before moving to Allica and the level of service change has been unbelievable and would highly recommend to anyone who is growing or scaling a business.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Banking with actual service

Banking with actual service - in person, telephone and email. Easy account setup, good app, great interest rate on savings, friendly and helpful staff - thank you.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

The ease of setting up a new account

The ease of setting up a new account. Way quicker than most banks.

If there are any issues, there is a person at the end of the phone ready to help. Yes its by phone, but you have a dedicated account manager.

If you need the creteria for a allica bank moving is a no brainer.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

ALLICA ALWAYS I am very satisfied with all aspects…

I am very satisfied with all aspects concerning my saving account with Allica Bank. The process of opening the account is very straightforward so takes minimal time to complete. Communication regarding the account
is very good and dealt with promptly. I telephoned customer support to update my phone number, again everything was done swiftly, and the agent was kind, helpful and professional. I feel very positive and reassured in having a saving account with Allica.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

The set up was effortless and we were…

The set up was effortless and we were kept up to date throughought the whole process. The functionality of the App is top tier and helps the directors of the business manage the various accounts and the interest rate on the monies is also fantastic.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service and simple switch

The guys at Allica were there every time I needed them or to ask a question. Really good service and good responses. The switch from Barclays to Allica was really smooth.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

New Bank Account

Thankyou Liam fantastic service. Quick efficient opening of a new account made simple with hands on help throughout the whole process. All other banks could learn from the Allica team.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Allica Bank were brilliant throughout…

Allica Bank were brilliant throughout our switch, even though our old bank was being quite awkward and caused a few issues. The team at Allica worked through the problem, and eventually identified that the issue was actually coming from our old bank. Really impressed with the support and how smoothly they managed the situation despite the challenges. Highly recommended.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and very…

Excellent service and very professional. Great experience working with Satpal, extremely professional, attentive, and took the time to explain all my options clearly. They made the whole process smooth and stress-free. It’s rare to receive such attentive customer service, and I would definitely recommend them to others.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Switching from NatWest

The process of switching our business account was clearly explained, handled professionally and completed very quickly.

It was refreshing to have this handled face-to-face rather than with chatbots. Agata was very helpful and guided us through each stage. Very responsive.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Allica Bank for their excellent customer relations and the personal approach

Cheshire Industrial Doors recently had the pleasure of meeting Steve Grigg from Allica Bank in our offices to discuss moving our business accounts over to them. Steve guided us through the entire process with ease, clearly explaining everything and advising us on the best options to help our business get the most out of our account.

The whole discussion was made simple and straightforward, which made it very easy to understand. What really stood out to us is how accessible Allica Bank is and being able to speak face-to-face or directly on the phone with our bank manager makes a huge difference. With other banks, we often found that we didn’t have a dedicated manager and getting through to someone for assistance or advice wasn’t always the easiest.

Steve explained how Allica Bank works in such a clear and practical way that moving our account over felt like a no-brainer. It was clear that he genuinely wanted what was best for our business, just as we do.

Another great benefit is that the Allica Bank website and mobile app are both very easy to use and not overcomplicated which makes managing our account simple and efficient day to day.

We would highly recommend Allica Bank for their excellent customer relations and the personal approach they take with their clients.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

So far, so good....

Our partnership manager Liam Conroy was very helpful, he explained all about the switching service and the best way for us make the most of our money. The application service was very straight forward as was linking our Xero and setting up the app etc. In two weeks I have had more personal interactions with Allica than I had with our "Big Bank" in ten years.

6 March 2026
Unprompted review

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