ALLSAFE Reviews 

10,949
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

The staff where great, helpful, informative, finding solutions to payment issues. only small thing is the main door to the lockers is not automated, weighs a lot and makes it very awkward to get throu... See more

Company replied

Rated 4 out of 5 stars

Generally good Staff could put your delivery to the wrong unit but we now follow up each delivery to ensure it does not repeat. The conditions of units and common area could be better serviced and... See more

Company replied

Rated 5 out of 5 stars

The service is excellent; the staff think along with you and are flexible. Robert thought carefully with us about the larger items that needed to be moved. Even though he had a full schedule, he still... See more

Company replied

Rated 5 out of 5 stars

AllSafe was exactly what we needed to move all our household goods into. Mike made the process so easy, even when we had an unusual situation of needing the movers to park in the AllSafe parking lot.

Company replied

Company details

  1. Storage facility
  2. Moving Supply Shop

Written by the company

Je kunt veel ruimer leven dan je denkt. Heb je te veel spullen en steeds de wens om groter te wonen? Of wil je juist kleiner gaan wonen, maar kan je geen spullen wegdoen? ALLSAFE Mini Opslag biedt jou de ruimte om te wonen en te werken!

ALLSAFE Mini Opslag - Geeft Ruimte

Written by the company

De beste service voor de laagste prijs
Uniek alarm per unit
Gratis transport

Contact info


4.6

Excellent

TrustScore 4.5 out of 5

11k reviews

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4.6

All reviews

(10,949)

1,709 reviews in the last 12 months

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Rated 5 out of 5 stars

Just fantastic service and very…

Just fantastic service and very flexible and easy to deal with. Convenient for my storage needs.

8 September 2025
ALLSAFE logo

Reply from ALLSAFE

Dear sir/madam,

Thank you for your positive review about ALLSAFE Groningen!

Kind regards,

Marieke

Rated 5 out of 5 stars

The people who work there are very nice…

The people who work there are very nice to help you and the place is very nice and clean.

10 September 2025
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Reply from ALLSAFE

Dear mister Zaho,

Thank you for your positive review about ALLSAFE Alkmaar!

Kind regards,

Marieke

Rated 5 out of 5 stars

Perfect service

Perfect service

10 September 2025
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Reply from ALLSAFE

Beste heer Bilous,

Bedankt voor je positieve beoordeling over ALLSAFE Arnhem Zuid!

Met vriendelijke groet,

Marieke

Rated 2 out of 5 stars

Hidden costs and poor customer care

The space is very clean and practical. I liked the reactivity of the personnel and the willingness to support. But that is the only good thing I can mention.
A part from that, there are a range of issues concerning customer care like hidden costs which are not detailed or explained in the offer (as everywhere in the Netherlands), poor available of offered services like the VAN usage (unavailable because of a break down) and I was asked to take it from another location but without extending the free usage period for allowing me to compensate for the additional time needed to drive back and forth. Overall, I had quite a disappointing experience, and if it wasn't for the urgency, I would have probably looked for another provider.

3 September 2025
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Reply from ALLSAFE

Dear mister/miss Minca,

Thank you for taking the time to share your feedback about ALLSAFE Weesp with us. We are glad to hear you appreciated the cleanliness of our space and the support of our staff. At the same time, we sincerely regret to learn about your disappointing experience with hidden costs and the unavailability of the van service.

Your comments are very valuable to us, and we will review our communication and service processes to ensure that costs are made more transparent and that service interruptions are handled more fairly in the future. We fully understand your frustration and apologize for the inconvenience caused.

Kind regards,

Marieke

Rated 5 out of 5 stars

Allsafe love

A superb company,very beautiful and useful .I am very glad to have met her.
I recommend her with great pleasure.

8 August 2025
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Reply from ALLSAFE

Hi Mr. Gyarmati,

Thank you so much for your kind words! We're happy to hear about your positive experience at ALLSAFE Venlo and appreciate your recommendation!

Kind regards,
Joris

Rated 4 out of 5 stars

The staff where great

The staff where great, helpful, informative, finding solutions to payment issues. only small thing is the main door to the lockers is not automated, weighs a lot and makes it very awkward to get through it carrying stuff as you have to hold it open while either carrying something or pushing a trolley. Other than that, great staff, clean, safe and easy to use service, particularly like the fact that there is music playing...

1 August 2025
ALLSAFE logo

Reply from ALLSAFE

Hi Dominic,

Thank you for your kind wordst about ALLSAFE Amsterdam West!

We’re glad you’re happy with our staff and service, and we appreciate your feedback about the locker door, we’ll look into it. Great to hear you enjoy the music too!

Kind regards,

Marieke

Rated 5 out of 5 stars

Good

Very good and easy to use

8 August 2025
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Reply from ALLSAFE

Hi Anand,

Thank you for your positive review about ALLSAFE Hengelo!

Kind regards,

Marieke

Rated 5 out of 5 stars

AllSafe was exactly what we needed to…

AllSafe was exactly what we needed to move all our household goods into. Mike made the process so easy, even when we had an unusual situation of needing the movers to park in the AllSafe parking lot.

28 July 2025
ALLSAFE logo

Reply from ALLSAFE

Hi miss Grantham,

Thank you for your positive review about ALLSAFE Eindhoven!

Kind regards,

Marieke

Rated 5 out of 5 stars

Good service

Good service, clean , collaborative and very respectful.

21 July 2025
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Reply from ALLSAFE

Hi Mehrdad,

Thank you for your positive review and compliments about ALLSAFE Den Haag Zuid!

Kind regards,

Marieke

Rated 5 out of 5 stars

The staff was helpful

The staff was helpful, and guided me though every step of the set up.

11 July 2025
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Reply from ALLSAFE

Dear sir Zanaboni,

Thank you for your positive review about ALLSAFE Leeuwarden!

Kind regards,

Marieke

Rated 1 out of 5 stars

This people trying to OUTSMART you, the infos are MISLEADING, I WASTED TIME and felt HOSTILE

I initially visited your Rotterdam location and expressed interest in a one-year contract, offering to pay the full amount upfront. Despite this, none of the discounts or offers mentioned. Instead, the man there told me, “If you find it cheaper elsewhere, I’ll match the price,” essentially expecting me to do the market research for him.

The worse happened in Ridderkerk. He spoke confidently big proud talked he know all and he can offer bla bla.., showed me a 1.5 m² space 40 minute drive just to see it. He called me twice in the following weeks, and I confirmed I will take it made appointment beging of the week for Friday 3 pm. I packed all my boxes, loaded my car, and drove again ready to sign the contract. But when I arrived, he told me there was now another space available. We looked at it, and it was smaller than the one I had agreed to. When I questioned why he hadn’t told me this, he tried to blame me for being late, even though it was him who switched the deal. And try to give me 1m2 place instead 1,5m2

I wasted two days, considerable energy, money driving there and trust dealing with people who were deliberately misleading and cheating me when i arrive for deal. I will never spend my money to peoples pocket like you. I bid you cross path troubling and cheating people like you do to others. Terrible terrible!

down here :
What she wrote down is incorrect. Gürcan in Ridderkerk showed me a smaller space than what was agreed upon. He never mentioned this change on the phone. HE SHOULD HAVE CLEARLY STATE IF SOMETHING HAS CHANGED THIS IS HIS JOB! He made me come there with all my load only to show me a smaller space the originally offered one I know it because i know what i will put in this space. This people trying to OUTSMART you, the infos are MISLEADING, I WASTED TIME and felt HOSTILE

18 July 2025
Unprompted review
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Reply from ALLSAFE

Dear Madam,

We're sorry to hear that your experience was not positive. We'd like to clarify a few things from our side.

You previously visited our Rotterdam location, where my colleague Wilco offered you the 12=11 long-stay discount due to limited availability. He also clearly explained our Lowest Price Guarantee, which requires a competitor’s quote.

You unfortunately did not show up for your appointment in Capelle. Later, in Ridderkerk, my colleague showed you unit 0440 (6m³) and offered you a great deal (€57 + 12=6 discount). You mentioned you were waiting to hear back from the municipality about another location. After two weeks without any response from you, the unit was rented to another customer.

On July 18th, you visited our Ridderkerk location again, where my colleague showed you a comparable unit (same size) for the same price. He also gave you an additional €14 discount. You chose not to proceed.

We regret that you experienced it differently, but we made you multiple fair and attractive offers.

Kind regards,
Marieke

Rated 5 out of 5 stars

Top service

Top service

9 July 2025
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Reply from ALLSAFE

Beste heer/mevrouw,

Bedankt voor je positieve review over ALLSAFE Leiderdorp!

Met vriendelijke groet,

Marieke

Rated 5 out of 5 stars

The service delivery is superb

The service delivery is superb. Staff friendly and courteous. The customer experience is great.

30 June 2025
ALLSAFE logo

Reply from ALLSAFE

Dear Daniyan,

Thank you for the positive review about ALLSAFE Haarlem.

With kind regards,
Louisa

Rated 2 out of 5 stars

Reservations are just a big joke

Was given an email notice that the van in Eindhoven had been reserved on Tuesday at 9am. I arrived there with a friend who could drive it only to be told it was rented to someone else. What’s the point of a reservation then??? I had to spend 100€ urgently to rent an alternative nearby. Friendly service at the reception but highly dishonest company. Had also reserved a 12m3 space on the website only to be told after arriving they had all been rented. Once again, what could possibly be the point of a reservation if they mean nothing to this company. Highly disappointed, won’t ever use again.

4 July 2025
ALLSAFE logo

Reply from ALLSAFE

Dear Ethan,

Thank you for your message. We’re sorry to hear about your experience. This is certainly not how we operate, and we’d like to investigate this further.

Could you please forward us the confirmation emails for both the moving van and the storage unit to klantenservice@allsafe.nl? This will help us determine exactly what went wrong and where the issue may have occurred. Normally, you will always receive a confirmation from our system for a valid reservation, and we reserve the space or vehicle accordingly.

Thank you in advance for your cooperation.

Kind regards,
Louisa

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