ALLSAFE Reviews 

10,954
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

The staff where great, helpful, informative, finding solutions to payment issues. only small thing is the main door to the lockers is not automated, weighs a lot and makes it very awkward to get throu... See more

Company replied

Rated 4 out of 5 stars

Generally good Staff could put your delivery to the wrong unit but we now follow up each delivery to ensure it does not repeat. The conditions of units and common area could be better serviced and... See more

Company replied

Rated 5 out of 5 stars

The service is excellent; the staff think along with you and are flexible. Robert thought carefully with us about the larger items that needed to be moved. Even though he had a full schedule, he still... See more

Company replied

Rated 5 out of 5 stars

AllSafe was exactly what we needed to move all our household goods into. Mike made the process so easy, even when we had an unusual situation of needing the movers to park in the AllSafe parking lot.

Company replied

Company details

  1. Storage facility
  2. Moving Supply Shop

Written by the company

Je kunt veel ruimer leven dan je denkt. Heb je te veel spullen en steeds de wens om groter te wonen? Of wil je juist kleiner gaan wonen, maar kan je geen spullen wegdoen? ALLSAFE Mini Opslag biedt jou de ruimte om te wonen en te werken!

ALLSAFE Mini Opslag - Geeft Ruimte

Written by the company

De beste service voor de laagste prijs
Uniek alarm per unit
Gratis transport

Contact info


4.6

Excellent

TrustScore 4.5 out of 5

11k reviews

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4.6

All reviews

(10,954)

1,709 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and security

From the very beginning it was a pleasant experience. Easy to choose and rent the storage unit, very easy access with a secure pin and the possibility to assist with transportation. Great and friendly service.

26 June 2025
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Hi Tanisha,

Thank you for your positive review!

We are happy to hear that you are so satisfied with our services.

With kind regards,

Marieke

Rated 5 out of 5 stars

The team at Allsafe make the difference.

The team at Allsafe make the difference and this is why I chose to rent here. They went out of their way to make sure I had the correct size unit, at the right time and were there to help me with every question I had. This place helps you with all the small details you might forget. The best value for your money. Big thank you to Greg for your help and support.

11 June 2025
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Reply from ALLSAFE

Dear Cheryl,

Thank you for your kind words! We're glad our team, especially Greg, could help make your experience smooth and positive. We appreciate your trust in Allsafe!

With kind regards,

Louisa

Rated 1 out of 5 stars

Worst experience ever

Worst experience ever! Customer service not helpful at all!

8 June 2025
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Reply from ALLSAFE

Hi miss Gurra,

Thank you for your feedback about ALLSAFE Arnhem South. Can you please send an email to klantenservice@allsafe.nl with some more information about your review?

Kind regards,

Marieke

Rated 5 out of 5 stars

Very good,seccure

Very good, secure.

6 June 2025
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Reply from ALLSAFE

Hi Nick,

Thank you for your positive review about ALLSAFE Amsterdam South!

With kind regards,

Marieke

Rated 4 out of 5 stars

Really easy to access and very clean…

Really easy to access and very clean and neat storage rooms. Some minor issues with keeping the door open while moving stuff in and on a Sunday there were no carts available. Still moving stuff went well.

30 May 2025
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Reply from ALLSAFE

Hi Vassilis,

Thank you for your positive review about ALLSAFE Weesp!

We will take your feedback into account as part of our improvement process.

With kind regards,

Marieke

Rated 5 out of 5 stars

Great moving experience with Robert (Verhuishulp Utrecht Zuid)

I had to move furniture from my flat to Allsafe, and I couldn’t have done it without Robert.

He was energetic, helpful, and made sure my belongings were protected the entire time.

Thanks Robert!

23 May 2025
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Hi Sergio,

Thank you for your compliments and positive review!

With kind regards,

Marieke

Rated 1 out of 5 stars

Unreliable company & a total waste of time.

Unreliable company. A total waste of time. Had an intake at Allsafe Eindhoven. They came half an hour late, did not have the space I wanted and which was discussed on beforehand and tried to sell me a ten times bigger and more expensive storage room. Other people waiting confirmed that this was normal for the company, especially in the weekend.

10 May 2025
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Hi Ron,

Thank you for your feedback. We're sorry to hear about your experience at our Eindhoven location. This is not the level of service we aim to provide, and we apologize for the delay and the miscommunication regarding the storage space.

We take your concerns seriously and will address this with the local team to prevent it from happening again. Please feel free to contact us at or klantenservice@allsafe.nl if you have any questions.

Kind regards,

Marieke

Rated 5 out of 5 stars

This was a wonderful experience

This was a wonderful experience. Mr. Top is always friendly and eager to help. I could not believe he remember my name and surname. The service in Ede was excellent!

5 May 2025
ALLSAFE logo

Reply from ALLSAFE

Hi Ronel,

Thank you for your positive review about ALLSAFE Ede!

With kind regards,

Marieke

Rated 5 out of 5 stars

Top 10

Top 10 nr one

21 April 2025
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Reply from ALLSAFE

Beste Admir,

Bedankt voor je positieve beoordeling over ALLSAFE Nieuwegein!

Met vriendelijke groet,

Marieke

Rated 5 out of 5 stars

Mitchel is very professional and…

Mitchel is very professional and provides outstanding service. The facility is clean, organized and well managed

16 April 2025
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Reply from ALLSAFE

Dear Jayand,

Thank you for your feedback. We're glad to hear that our colleague provided great service and that you found the facility clean and well-organized.

With kind regards,

Louisa

Rated 4 out of 5 stars

Everything is good.

Everything is good.

4 April 2025
ALLSAFE logo

Reply from ALLSAFE

Hi Matt,

Thank you for your positive review about ALLSAFE Purmerend!

With kind regards,

Marieke

Rated 3 out of 5 stars

I was happy until my request to move…

I was happy until my request to move and downsize. Felt I was having the run around. Very frustrating.
But once Joey took over , he made me feel in good hands .

9 April 2025
ALLSAFE logo

Reply from ALLSAFE

Hi Mister Smith,

Thank you for your feedback about our location in Amsterdam South. We will take your comments seriously to make our service better.

With kind regards,

Marieke

Rated 1 out of 5 stars

Absolutely unprofessional

Absolutely unprofessional. I scheduled an appointment twice, and both times, the employee never showed up. Instead of admitting the mistake, he lied, saying he called me (he didn’t) and then tried to blame me for being in the wrong place—when I was exactly where I was told to be.

To make things worse, when I spoke to the manager, instead of offering a solution, he asked me, “What do you expect me to do?” Excuse me? You messed up, so you should be coming up with an alternative, not putting it on me to fix your incompetence.

If this is how they treat customers before even signing up, I can only imagine how unreliable they are with actual storage. Stay far away from this place.

1 April 2025
Unprompted review
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Reply from ALLSAFE

Hi Jakub,

Thank you for your feedback. We sincerely regret hearing about your experience. We acknowledge that a mistake was made on our part and understand that this must have been very frustrating for you. This is absolutely not the level of service we strive to provide.

We would like to make things right and offer you a new appointment at a time that suits you, within the opening hours of our location in Amsterdam Centrum. Please let us know when it would be convenient for you by contacting us at contactcenter@allsafe.nl, so we can ensure everything goes smoothly this time.

Once again, our sincere apologies, and we hope to have the opportunity to regain your trust.

Best regards,
Marieke

Rated 5 out of 5 stars

Great work

Great service! Great people!
Well done.

3 March 2025
ALLSAFE logo

Reply from ALLSAFE

Hi Edgars,

Thank you for your positive review about ALLSAFE Nijmegen!

With kind regards,

Marieke

Rated 5 out of 5 stars

Great service

Fast and easy change of the space hired and by good chance a perfect location

3 February 2025
ALLSAFE logo

Reply from ALLSAFE

Dear Elliot,

Thank you for your positive review about ALLSAFE Den Haag Zuid!

With kind regards,

Marieke

Rated 1 out of 5 stars

Worst security system in ALLSAFE, everything stolen from storage.

Worst security system in ALLSAFE.
On 23rd January 2025, everything has been stolen from my rented storage in ALLSAFE Nieuwegein.
The same day morning ALLSAFE Nieuwegein Branch manager asked me to share my lock code over phone so that he can open my storage to do some work inside, after that when I & my wife visited in the evening to check whether all is OK, we were shocked to see that from outside door was locked without any damage but inside my suitcase was broken and everything stolen. When we asked branch manager how it happened, he has no proper response. He couldn't share any evidence that what work he has done and why he open my storage and how all things got stolen.
Have raised police complaint for investigation.
Called to 08002557233 and explain my situation but they are not ready to raise any grievance. Asking me call back again. Looking serious investigation from ALLSAFE corporate team.

23 January 2025
Unprompted review
ALLSAFE logo

Reply from ALLSAFE

Dear Pals,

Thank you for your message. We understand that this is a very distressing situation for you. A colleague has already been in contact with you and has encouraged you to file a police report so that a proper investigation can be conducted.

We take security very seriously and will fully cooperate with the authorities to support the investigation. If you have any further questions or concerns, please do not hesitate to reach out to us.

Best regards,

Marieke

Rated 5 out of 5 stars

the process of renting a storage room…

the process of renting a storage room was really easy and the staff were super friendly too. highly recommend.

27 December 2024
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Reply from ALLSAFE

Dear Charlotte,

Thank you for your kind words!

We are glad to hear that the rental process was easy and that our staff made a positive impression.

We truly appreciate your recommendation and hope to assist you again in the future!

With kind regards,

Louisa

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