Delivery was next day, and in the timeframe given (take note, Royal Mail and Yodel!), and couldn’t have been better. I ordered 3 pairs of trousers - the ‘white’ ones were cream, but I kept them anyway... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service as always, kind considerate and patient. often couriers become impatient when you are trying to find keys etc. not my experience with this company. Also no dumping parcels in places... See more
Company replied
What lovely stud pearl earings, these look great on an have had some lovely comments on them especially the backs being so promenant just as lovely though. Absolutely beautiful. Thank you lots All sa... See more
Company replied
From ordering, delivery and return, the whole process by All Saints was done quickly. Their products are of superb quality, different and simply amazing. Recently ordered few things and they arrived s... See more
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Company details
- #372 of 606 best companies in Clothing Shop
- #7 of 9 best companies in Leather Coats Shop
- #173 of 240 best companies in Men's clothes shop
- #135 of 216 best companies in Shoe shop
- #153 of 255 best companies in Ladies' clothes shop
About AllSaints (Official)
Written by the company
Founded in East London in 1994, AllSaints breaks through the noise to offer something different. The style-obsessed come for cult leather jackets, signature biker boots, asymmetric dresses and accessories with attitude – and stay for our commitment to sustainability and service.
AllSaints has 250 stores globally including franchise partnerships, a strong digital presence and over 50 brand business partners, reaching customers in over 150 countries.
The brand creates menswear and womenswear ready-to-wear collections from its London atelier, plus footwear, accessories and fragrance, and is known for its iconic leather jackets. Inspired by its customers’ lives, the AllSaints aesthetic is about turning your back on the trends and making your own rules, a uniform without uniformity, clothes that make you feel good. AllSaints is an attitude, wear it your way.
Contact info
15-17 Jacks Place, 6 Corbet Place, e16nn, London, United Kingdom
- +44 344 980 2211
- ask@allsaints.com
- www.allsaints.com
4.3
Excellent
8k reviews
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Arrived on time when told
Arrived on time specified in the emails and I was able to track my parcel with no issues.
4 July 2026
Reply from AllSaints (Official)
Thank you so much for your kind review! We're thrilled to hear that your order arrived on time as promised. Ensuring a smooth and reliable experience is always our priority, and it's wonderful to know we delivered for you. We truly appreciate your support!
product is not as shown on the photo
product is not as shown on the photo, such a short necklace
4 July 2026
Reply from AllSaints (Official)
We’re sorry your order didn’t arrive as expected. Thank you for sharing your feedback—we’ll make sure it reaches the right team.
Our team has also contacted you via email to help resolve this.
Great material and fit
2 July 2026
Reply from AllSaints (Official)
Thank you so much for your kind words! We're thrilled to hear that you’re happy with the material and fit of your purchase. Craftsmanship and quality are at the heart of what we do, so it’s wonderful to know we’ve hit the mark for you. We hope to see you again soon!
My order arrived complete with security…
My order arrived complete with security tag- whilst I had to get it removed - customer services they were excellent about it and dealt with it really well
4 July 2026
Reply from AllSaints (Official)
We're sorry that your order arrived with a security tag.
We're glad to hear that the issue has been resolved, and our team has reached out to you by email.
Lovely rich material in a classic design
4 July 2026
Reply from AllSaints (Official)
Thank you so much for your kind words! We're thrilled to hear that you love the rich material and classic design. It's always our goal to create pieces that feel timeless and luxurious, so it means a lot to know we’ve hit the mark for you. We hope you continue to enjoy your AllSaints piece!
Reply from AllSaints (Official)
Thank you so much for your wonderful feedback! We're thrilled to hear that you love the lightweight and soft leather—it's a hallmark of the quality and craftsmanship we strive for in our designs. Your appreciation means a lot to us!
Reply from AllSaints (Official)
Thank you for your wonderful feedback! We're thrilled to hear that you’re pleased with your sale purchase and found a good deal. It’s always our goal to offer both quality and value, so it’s great to know we hit the mark for you. We hope you enjoy your new piece!
Reply from AllSaints (Official)
Thank you so much for your wonderful feedback! We're thrilled to hear that you love your purchase and found it flattering. It’s always our goal to create pieces that make you feel amazing, and it’s fantastic to know we’ve hit the mark. We truly appreciate your support!
Fast shipping and deliveries
Fast shipping and deliveries. Always good quality staff, so happy for my order
4 July 2026
Reply from AllSaints (Official)
Thank you so much for your wonderful feedback! We're thrilled to hear that you were pleased with our fast shipping and the quality of your order. It’s always our goal to ensure a seamless shopping experience, and knowing we’ve made you happy truly means a lot. We look forward to serving you again soon!
The service was excellent
The service was excellent, very fast delivery and good quality item. I found them too large for the size they were so sadly had to return , but the returns process was very good also
2 July 2026
Reply from AllSaints (Official)
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you were happy with our service, fast delivery, and the quality of your item. We're sorry to hear the sizing wasn't quite right for you, but we're glad the returns process met your expectations.
Your feedback means a lot to us, and we hope to welcome you back soon to find something that fits perfectly!
The blue t-shirt has a little deffect…
The blue t-shirt has a little deffect on the white letters
4 July 2026
Reply from AllSaints (Official)
We're very sorry to hear that your blue T-shirt arrived with a defect on the white lettering. We understand how disappointing this must be, and we sincerely apologise that the item did not arrive in the condition you expected. Our team will be reaching out to you directly to review the issue and provide further support to help find the best possible resolution.
Reply from AllSaints (Official)
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you found our service both fast and good. Your feedback means a lot to us, and we look forward to serving you again soon.
Reply from AllSaints (Official)
Thank you so much for sharing your love for your dress! We're thrilled to hear it was such a hit. Your feedback means the world to us, and we hope it becomes a favourite piece in your wardrobe.
An absolutely beautiful skirt but…
An absolutely beautiful skirt but unfortunately had to return it as it came with a security tag still on I’m waiting to get it back AllSaints are dealing with it . This has never happened before but nevertheless it was disappointing
2 July 2026
Reply from AllSaints (Official)
We're very sorry to hear that your skirt arrived with a security tag still attached. We completely understand how disappointing this must have been, especially as it meant you were unable to enjoy your purchase straight away. Please accept our sincere apologies for the inconvenience caused. Our team will be reaching out to you directly to provide further update. Thank you for your patience and understanding while we work to resolve this for you.
Reply from AllSaints (Official)
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you found the process easy and straightforward, and that your package arrived on time. Your feedback means a lot to us, and we’re delighted we could meet your expectations.
What lovely stud earings Beautiful.
What lovely stud pearl earings, these look great on an have had some lovely comments on them especially the backs being so promenant just as lovely though. Absolutely beautiful. Thank you lots All saints.
1 July 2026
Unprompted review
Reply from AllSaints (Official)
Thank you so much for your kind words! We're thrilled to hear how much you love your stud pearl earrings and that they've been receiving such lovely compliments. It's wonderful to know that even the finer details, like the backs, have caught your attention and added to your experience. We truly appreciate your support and are so glad you're enjoying them!
Excelent experience
3 July 2026
Reply from AllSaints (Official)
Thank you so much for sharing your feedback! We're thrilled to hear you had an excellent experience with us. Your kind words mean a lot, and we look forward to welcoming you back to AllSaints again soon!
Reply from AllSaints (Official)
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you were impressed with both the quality of our products and the service you received. Your feedback means the world to us, and we look forward to welcoming you back to AllSaints soon.
Shipping it too long after i paid next…
Shipping it too long after i paid next day delivery
3 July 2026
Reply from AllSaints (Official)
Thank you very much for taking the time to share your feedback with us regarding your recent order with us. We sincerely apologize for the delay you experienced, especially after selecting and paying for next day delivery. We understand how important it is for our customers to receive their items promptly, and we are truly sorry that your order did not arrive as quickly as you anticipated. Please be assured that we take your concerns seriously. We have also reached out to you directly via the contact information provided with your order to discuss your experience in more detail. Again, we apologize for any inconvenience this situation has caused. We value your feedback as it helps us improve our services, and we appreciate your patience and understanding as we work to make things right. Thank you for choosing AllSaints.
Reply from AllSaints (Official)
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you received excellent service from us, as usual. Providing a consistently positive experience for all our customers is something we strive for every day, so your recognition means a lot to our entire team. We're also pleased to know that you are happy with the quality of our sliders.
If you have any further comments, questions, or need assistance in the future, please don't hesitate to reach out. We're always here to help and ensure you continue to have exceptional experiences with us. Thank you once again for your trust in AllSaints and for being a valued customer!
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