Delivery was next day, and in the timeframe given (take note, Royal Mail and Yodel!), and couldn’t have been better. I ordered 3 pairs of trousers - the ‘white’ ones were cream, but I kept them anyway... See more
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Founded in East London in 1994, AllSaints breaks through the noise to offer something different. The style-obsessed come for cult leather jackets, signature biker boots, asymmetric dresses and accessories with attitude – and stay for our commitment to sustainability and service.
AllSaints has 250 stores globally including franchise partnerships, a strong digital presence and over 50 brand business partners, reaching customers in over 150 countries.
The brand creates menswear and womenswear ready-to-wear collections from its London atelier, plus footwear, accessories and fragrance, and is known for its iconic leather jackets. Inspired by its customers’ lives, the AllSaints aesthetic is about turning your back on the trends and making your own rules, a uniform without uniformity, clothes that make you feel good. AllSaints is an attitude, wear it your way.
15-17 Jacks Place, 6 Corbet Place, e16nn, London, United Kingdom
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Reply from AllSaints (Official)

Reply from AllSaints (Official)
Excellent quick delivery
Ordered instore at 1pm, arrived lunchtime the next day

Reply from AllSaints (Official)
Thank you, very impressed with all aspects of your service. On reflection, this has been my experience previously.
Bw Gregg

Reply from AllSaints (Official)
Ordered a hoodie in the sale which arrived quickly , ordered a small which was to big . Sent that back which was super easy to do. Ordered a xs which fits much better . Delivery was quick . Very happy with item , good quality .

Reply from AllSaints (Official)

Reply from AllSaints (Official)
Quick and easy order process. Fast delivery. Item exactly as described and only the best quality from AllSaints. Never had a bad experience- both instore and online.

Reply from AllSaints (Official)
The quality of the shoes is amazing. Very happy with how comfy and stylish they are. And on sale!

Reply from AllSaints (Official)

Reply from AllSaints (Official)
Can't ever fault AllSaints either online or in their fab store in the Trafford Centre where the colleagues who work there are always so pleasant.Keep up the great work.

Reply from AllSaints (Official)
Delivered on time in good condition and good communication when to expect delivery.

Reply from AllSaints (Official)

Reply from AllSaints (Official)
It has a hole Around the Neck in the back. I contacted customer service And no help I got

Reply from AllSaints (Official)
When I opened my parcel and the item I received was beyond disgusting and extremely disappointing as it was firstly the wrong size, secondly the item was faulty on so many levels and definitely a damaged product.

Reply from AllSaints (Official)
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