Alpine Angels Childcare Ltd Reviews 

103
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Communication and care were wonderful! It was wonderful working with Liv, she was a complete professional. Liv was great about touching base intermittently for an update, she was wonderful with our 11... See more

Rated 5 out of 5 stars

We had a lovely, timely, communicative, & kind nanny. Felt very reassured leaving our 9 mo baby with her.

Rated 5 out of 5 stars

Booking and communication prompt and professional. Nanny was very experienced and new the ski town well. We felt very comfortable with her looking after our two young children, doing ski school pick-... See more

Rated 5 out of 5 stars

A remarkably simple and fast booking service and our nanny Sarah was wonderful. My toddler had absolutely no tears when we left him for his mornings with her and all 4 children were very taken with he... See more

Company details

  1. Ski holidays

Written by the company

Providing exceptional private childcare in The Arlberg!


Contact info

4.8

Excellent

TrustScore 5 out of 5

103 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(103)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The experience was great

The experience was great. Very easy to book, communicate and organise. Our nanny, Claudia, was fantastic. She looked after two infants (20 months and 30 months) easily. Alpine Angles even provided a joint pram for them both. We will definitely return to Alpine Angles when we come back to St Anton

31 March 2024
Unprompted review
Rated 5 out of 5 stars

Georgia is the greatest!

Every experience with the Alpine Angels was amazing from start to finish. Marietta was so responsive from the very beginning and answered all questions quickly. She was transparent about everything and so helpful in finding us Georgia, who was the greatest. Georgia was one of the best things about our entire vacation, and thats saying a lot in a beautiful place like St. Anton! Our daughter took to her immediately and Georgia took her out around town on adventures daily. We got regular updates and photos throughout the day. When our schedule changed (ok, it rained and we didn't want to go skiing) she was super flexible with her time and really helped our family have an amazing time. We hope to see her again next year!

17 March 2024
Rated 5 out of 5 stars

Responsive and Carying

Marietta was extremely responsive and communicative leading up to our booking and inspired confidence. Nova (our nanny) was fantastic with our ten month old - highly reccomended!

27 March 2024
Rated 5 out of 5 stars

Great Experience in Lech

We had Nova help us for a week in Oberlech, and she was fantastic. Very punctual, reliable and excellent with children. We will definitely use Alpine Angels again.

19 February 2024
Rated 5 out of 5 stars

Fantastic nanny provided by a great company

We had a really great experience with Alpine Angels Childcare and would highly recommend their services. Marietta couldn’t have been more flexible and accommodating, and Nova our assigned nanny was wonderful with our two boys (4yrs old and 10 months) and their lunch and sleep schedules. Nova had loads of insider tips for St Anton, too, which was lovely. Having our boys in the care of Alpine Angels made our holiday - we could ski and relax, knowing that they were well looked after.

13 January 2024
Rated 5 out of 5 stars

Great service from Sophie and Alpine Angels

We engaged Alpine Angels to provide childcare services while we were in St Anton skiing. Sophie turned up bang on time and provided a great hassle free service for our holiday. She looked after our 18 month old granddaughter during our stay. I’d highly recommend Sophie and Alpine Angels.

13 January 2024
Rated 5 out of 5 stars

3 full days with Sophie.

We booked a nanny during the Christmas holidays for our 12 month old son for 3 days with Alpine Angels. I was a bit worried as I never did this before. When Sophie arrived, she was quick to make my son feel comfortable with her. The communication was great and our little man had a fantastic time. I felt very comfortable going on with my day while she took care of him. I highly recommend Alpine Angels during your vacations if you are in need of a nanny.
Sophie sent me multiple photos and update during the day which was great! She was awesome and I highly recommend her for your child :)

26 December 2023
Rated 5 out of 5 stars

What an amazing experience

What an amazing experience. We felt so at ease leaving our 1.5 yo daughter with Sophie. She was kind and sweet and very responsible. She made us feel very comfortable and had a great bond with Mia. Highly recommended

29 December 2023
Rated 5 out of 5 stars

Excellent child care service which helps you making the most of your family holidays!

The childcare service provided by Alpine Angels was more than satisfactory.
The communication ahead of our trip was super helpful. Marietta made sure that we got exactly the nanny hours required while remaining flexible for the different hour blocks suggested from our side. The booking itself was super easy and I loved the way our nanny was introduced to us.
We had Danielle for the entire 2 weeks which meant that our kids were able to establish a great connection with her.
Danielle picked out kids up from skischool or dropped out 3 year old daughter at the Bambino area in town. She was super responsive on WhatsApp giving us just the right amount of updates which made us feel at ease so we could enjoy our day skiing as a couple.
Marietta checked in with us if everything went well and we encountered absolutely no issues throughout the entire 2 weeks!
We will be back in St. Anton next year and will certainly contact Alpine Angels again.
Our kids were 6 and 3 years old and we can only recommend Alpine Angels to everyone who wants to get the most of their family holidays!

3 March 2023
Rated 5 out of 5 stars

We used Alpine Angels during our stay…

We used Alpine Angels during our stay in St. Anton. Danielle was prompt, reliable and wonderful with our kids. It’s such a wonderful service to allow parents to have some freedom. We are so appreciative of the team!

7 March 2023
Rated 5 out of 5 stars

Highly Responsible and Caring

Highly responsive, very responsible, and very flexible, but most important, our Alpine Angel was wonderful with our two year old daughter -- from the very first day, to the very last, our daughter loved playing with the nanny and was comfortable remaining with her for the whole day. Invaluable and irreplaceable.

6 March 2023
Rated 5 out of 5 stars

Excellent Childcare

Excellent customer service with Marietta and our nannies Sam and Sophia were fantastic with the kids. Nothing was too much trouble - even when we asked them to bring the kids over to St Christophe (with the help of the Kaluma Ski staff).

26 February 2023
Rated 5 out of 5 stars

This is the second year we’ve used…

This is the second year we’ve used nannies through them. Marietta and her team are all wonderful with the children and super helpful with tips and tricks on how hat the children will enjoy. Highly recommend.

1 March 2023
Rated 4 out of 5 stars

Alpine Angels

Alpine Angels
We were very satisfied with how well our nanny took care of our baby.

The only thing that could be improved, we personally feel, is that all the payment of the nanny goes via the company 'Alpine Angels'. Now most of the payment is made straight to the nanny at the beginning of the week.
Our nanny was ill on the last day of our ski holiday. She was therefore unable to come. We found it quite akward whether to ask for the money back for this last day or not. It would be better if this was arranged centrally through Alpine Angels.
But otherwise, we are so very satisfied. We think it's a great initiative and will definitely book a nanny through your service again next year.

23 February 2023
Alpine Angels Childcare Ltd logo

Reply from Alpine Angels Childcare Ltd

We always take our clients feedback into consideration and we will take this experience as a learning opportunity, we can asure you we are always working to improve many aspects of Alpine Angels. Thank you again for your trust and we look forward to seeing you again next year!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look