Support from staff both medical and non medical has been very good whilst my medication gets tweaked and sorted. Very happy. Definately doesn't feel like they're a sales team. My Dr is mindful of my b... See more
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About Alternaleaf Australia
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Replied to 81% of negative reviews
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Great advice and service delivery
Neuropathy relief
This is the only thing that can relieve my neuropathy. Now I can sleep at night
Great communication understanding what…
Great communication understanding what my medication are
It is simple and patient friendly.
I found the Doctor very easy to talk…
I found the Doctor very easy to talk to. The shipment was good as well. Thank you.
The last doctor that spoke to me was…
The last doctor that spoke to me was fantastic, discussed my medication, asked relevant questions and listened to my responses. Always great to deal with Alternaleaf
Easy to use and staff has been amazing…
Easy to use and staff has been amazing very understanding and thoughtful
Very unorganised company
Very unorganised company, doctors issuing new scripts without informing patient of ramifications, almost impossible to get in contact with a real person to sort issues
I have used alternaleaf for a couple of…
I have used alternaleaf for a couple of years now and have had a really great experience with Daniel Dotta, my regular Doctor who has been extremely supportive, understanding and easy to get along with. Only this visit I changed doctors, as Daniel was booked, and that was the only reason you lost a star. I was told company no longer provided one of my script items, which my chemist said was untrue, and reduced my usual script telling me he had provided the same as Daniel, which was also untrue. Intend to contact to see if this can be fixed.
Avoid like the plague
Used this company for years for back pain and insomnia. Was life changing. The only product that worked. Then without warning they decided I needed a letter from my dr to continue treatment. I don’t see drs. I see alternaleaf. That’s the point isn’t it? Also told me to try other medications for pain and sleep. Highly addictive opiates and barbiturates. Are you serious? Apparently I don’t get a say in the drugs I want to take. AVOID LIKE THE PLAGUE. there are much better companies out there that will treat you with dignity and respect.
Calls are always on time
Calls are always on time, doctors are very understanding and listen to you.
I have found this company to be outstanding with their service.
Very easy to make an appointment and…
Very easy to make an appointment and the Dr was very knowledgable and offered various suggestions to help.
Excellent service and delivery great to…
Excellent service and delivery great to talk to you,,,,,
One complaint which I have brought to your attention in the past is most of my medication is under weight by 1 or 2 grams
Im still waiting for my script to be…
Im still waiting for my script to be available to me. Normally it's available straight away. I had my appointment 1 1/2 hour's ago. But did have a good experience with the doctor apart from this .
Relief the pain and severe anxiety
Relief the pain and severe anxiety,
Thanks 🙏 God, Thanks Alternaleaf 😊
Positive experience, life changing treatment, and excellent service.
The Alternaleaf team have always provided a high level of care, knowledge and professionalism. They’re always very friendly to deal with and compassionate towards my mental and physical health journey. Since starting my treatment, it’s been a life changing experience and my quality of sleep and life has improved significantly. Thank you to everyone on the Alternaleaf team for all of their support.
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