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Alternative Airlines Reviews 28,827

•
TrustScore 5 out of 5

4.9

Travel agent
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Review summary

Created with AI, based on recent reviews

Considering 3,243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward and user-friendly booking process, highlighting how easy it is to navigate the platform and secure flights quickly. Many appreciate the diverse payment options, including the ability to spread costs, which makes travel more accessible and affordable. The service is consistently described as excellent, with many finding great prices and seamless experiences. However, some customers have encountered issues with payment processing, noting instances where transactions did not finalize or confirm properly, leading to confusion and repeated attempts. A few other people also felt that communication regarding booking changes or cancellations was inconsistent or lacking, causing uncertainty about their travel plans.

What people talk about most

Booking process

Customers had positive experiences with the booking process, describing it as smooth, easy, and hassle-free.... See more

User experience

Clients share positive opinions on user experience, consistently highlighting the platform's ease of use and... See more

Service

Reviewers highlight positive aspects of service. Customers praise the efficiency and helpfulness of the... See more

Payment

Customers consistently note positive experiences with payment, highlighting the convenience of installment... See more

Price

Reviewers mention positive feedback about price. Customers appreciate the ability to compare flight prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a good experience booking with Alternative Airlines. The process was simple, easy to understand, and didn’t feel confusing. I appreciated being able to see different flight options and payment c... See more

Rated 5 out of 5 stars

I have been using alternative travels lately on my flights and it has been very convenient especially with the cost of flights lately. I think what impressed me the most is when during the Air Canada... See more

Rated 5 out of 5 stars

Can’t fault alternative airlines! They’ve made everything so easy for my first ever flight and given me all of the information I need! Ability to spread payments made it so much more affordable too! I... See more

Rated 5 out of 5 stars

I booked a holiday with myself and friend with another airline that was supposed to be easy...and they let us down. Alternative Airlines was actually easy, you could see what you wanted, what was nex... See more

Company details

  1. #25 of 203 best companies in Travel agent
  2. #1 of 8 best companies in Airline
  3. #3 of 35 best companies in Airline ticket agency
  4. #4 of 45 best companies in Flights search site

Written by the company

Alternative Airlines is on a mission to take the friction and frustration out of flight booking, making the experience effortless for travellers everywhere. By partnering with the world’s leading flexible payment brands, we give passengers the power to pay over time. Moreover, by combining next-gen tech with next-level support, we’re innovating the booking process and simplifying the customer experience to give everyone, everywhere the freedom to fly.

Contact info

4.9

Excellent

TrustScore 5 out of 5

29K reviews

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Replied to 34% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Options are Appreciated

Sometimes you have the money, but it is earmarked for other things. The ability to hold off on paying the full cost of airline tickets is a great help. With the current cost of tickets it is unfortunate that not all airlines are considerate of this factor.

12 May 2026
Rated 5 out of 5 stars

Everything from the flight search

Everything from the flight search, booking process and the extra services provided was smooth, well detailed and easy to understand. The payment option was simply the cherry on top for me. Simple, seamless, no stress. I highly recommend it and will be recommending Alternative airlines to my friends and family.

12 May 2026
Rated 5 out of 5 stars

Excellent experience with Alternative…

Excellent experience with Alternative Airlines. The booking process was smooth, easy, and reliable. I especially appreciated the flexible payment options and the quick confirmation after booking. Everything was clear and professional. Highly recommended!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Fourth Commendation to Alternative…

Fourth Commendation to Alternative Airlines! Yet again, I am really thankful to this company for its service. The consumer relation and approach in dealing with customers is phenomenal. Special thanks go out to agent Kayleigh for always being so efficient and professional. Your company is lucky to have you! Thanks again, Alternative Airline- my trusted, go to travel agency!

1 May 2026
Unprompted review

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