Customer Service Reviews 136

Quick ship. Great price.

The color was off the return was not easy.

The shipping is very fast!

This company has the best deals and excellent customer service. I am always satisface with the quality of products.

They for some reason never processed my order. I had to call them 3 of 4 days later since I had never gotten a shipping confirmation. Turns out it hadn't gone anywhere. Luckily they still had what I wanted and shipped it right out same day. I received it in a timely fashion once it got going. Wonder if I'd forgotten about it would have ever shown up. They took my money without a problem!

i couldn't find the shorts i wanted cheaper anywhere else and with free and fast shipping and tax free... excellent place to order from!

Exactly what I ordered, great price, fast delivery - thank you

I was looking all over to find a half zip wicking top, similar to the one I had purchased 2 years ago and Altrec had my top. It fit true to size and I love the feel of the material. Highly recommend this garment. Thank you.

I have shopped with them several times and every time I've received exactly what was promised and when.

I was looking for a specific brand of sunglasses and Altrec had them. They were even an extra 20% off...that was a super bonus. I have always had good luck when ordering from this company.

These came through exactly as expected and quickly too !!

Who is better than ALTREC? Nobody! They're the BEST!

Great looking goggle at a great price

I live in Argentina, never answered my mail, so my order was canceled. They could not help me to buy them!

Thanks for customer service 💝🤗

Great product, fast delivery, what customers expect.

I get an email long after i placed my order saying sorry. We no longer stock that. I was very disappointed. I would not recommend this site.

I was just browsing when I came upon the products I bought. I was looking for a lightweight windbreaker that was also water resistant. The prices were so reasonable for the quality of the product. I was hooked! I even bought one for myself!
Overall, very pleased with my experience. The products are great for us here in the Pacific Northwest. Lightweight water resistant hoody jackets, ideal for most of the year here.

Bought a gift for my wife. She wanted a pink dress shown on altrec. Color of item in the picture was pink, called burnt coral. Item received was orange not pink as shown. The color of the dress she received was vastly different than what was depicted in the picture as burnt coral. Bait and switch!