Aluni.Net Reviews 318

Everything was well organised. Whenever there was a technical problem it was fixed straight away

I rented a room through Aluni for my semester abroad in Madrid, and unfortunately, the experience was very disappointing.

First of all, the security deposit has not been returned, even though I handed over the apartment in proper condition. More than a month has passed, and I’ve still received nothing. I’ve contacted them multiple times without a clear answer, and I’m now being forced to hire a lawyer to take legal action.

Aluni also charges fees for the smallest issues. For example, the main entrance door on the ground floor couldn’t be opened with the key, so if no one was inside the flat, you simply couldn’t get in. This was never resolved, yet the apartment was still advertised as fully functional.

The furnishings were not as shown in the pictures. The room was noticeably smaller, and the furniture was different and older.

On top of that, you’re randomly placed in a shared flat with other students – in my case, people who had no respect for shared spaces and lived in filth. There was no privacy or comfort at all.

I strongly advise against using Aluni, whether you’re an Erasmus student or renting for any other reason. Communication is superficial, problems are ignored, and in the end, you’re left paying for issues that are not your fault.

It made searching for a flat in Madrid easy for me and also a platform I can trust. My landlord was really nice. It also offers activities where I can socialize and meet other people who rent in an Aluni accommodation.

Very reactive and helpful with everything! The staff at Aluni were very kind and understanding. The activities they offer are enriching both personally and socially.

Very solid, responsive and transparent

Nice apartment

For the most part, Aluni was a great mediator and was accommodating when there were issues in the flat. However, sometimes response times were delayed, but after several follow-ups, the problem would be resolved. However, in my specific flat, there was an issue with the AC that the technician could've fixed. Aluni never fixed it. Myself, plus another flatmate couldn't sleep a single night for the last month we were there because Aluni refused to help and they refused to give us a reduction in rent.

Amazing experience! It’s a great trustworthy place and they always help you with what you need and follow what’s on the contract I recommend 100%

From the reservation to the reception at the office upon arrival and the key handover: everything was super easy, very well organized, simply great. I thank ALUNI for the wonderful experience and for the friendships that have formed in my shared apartment.

The staff is very friendly. They offer open communication and they are willing to help solve any issues that might occur!

decent prices, booking fee quite reasonable, much lower than other companies I checked. Lots of fun activities for free to meet with people. There was nothing that I didn't like really. I had good experience

Everything Was perfect

Very trustworthy and all the apartments are well equipped. Highly recommend aluni apartments to students.

Very trustworthy site. It was easy to book a room online in advance, the check-in procedure worked very well and the room was as promised. The service-fee was also reasonable compared to a lot of other housing sites. We had a problem with our radiator once and Aluni did send someone to fix it the day after contacting them. Overall a good experience.

From the start to the end of my stay a professional service, also in the office in Madrid.
I can recommend to move in one of the appartments in Madrid from Aluni.

Safe and secure, reliable housing

It was so nice to have a such assistance from Aluni!!

Very clear communication

Aluni made my journey with the location to live amazing, everything was legit, controlled and secured. I wish more apps and companies could provide such an amazing care!

I was very happy about the transparency. I was never afraid of getting scammed.