Excellent company to order musical gear from and I highly recommend them. Their tech Dylan was very knowledgeable and helpful in guiding me as to which portable PA column would be best suited for my d... See more
Company replied
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Review summary
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Reviews shaping this summary
On today’s age of higher prices and banks offering higher and higher interest rates. American Musical Supply stays true to its core mission of helping aspiring artists, music enthusiasts and everythin... See more
Company replied
Dylan my sales representative made my purchase so easy with his vast knowledge of guitar and tech thanks again. Dylan was super nice assured me if I had any problems with my purchase he'd be there to... See more
Company replied
I was able to get a guitar that I've been dreaming about since I was a kid with the AMS 6-month payment plan, and I can't express my satisfaction enough. There was an error processing my online order,... See more
Company replied
Company details
Written by the company
Shop AmericanMusical.com for Guitars, Bass, Keyboards, Sound Equipment and Musical Gear. Purchasing has never been easier with our Easy No Interest Payment Plans, Free Extended Warranties and Free Shipping! AMS is your Authorized Dealer on Top Brand Musical Instruments!
Contact info
8 Thornton Rd, 07436, Oakland, United States
- (800)458-4076
- customerservice@americanmusical.com
- www.americanmusical.com
4.6
Excellent
354 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 2 weeks
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AMS just has it dailed in for…
AMS just has it dailed in for musicians! I've ordered quite a bit of gear and every time it has been great!
30 April 2026
Unprompted review
Reply from American Musical Supply
Great to hear, thanks!
Dylan R was absolutely amazing to work…
Dylan R was absolutely amazing to work with. Confirmed the product and was very knowledgeable about the product. Secured the payment and assured the item would be shipped.
30 April 2026
Unprompted review
Reply from American Musical Supply
Thanks for letting us know, we are lucky to have Dylan on our team.
Reply from American Musical Supply
Thanks for leaving your comments!
AMS is trustworthy
AMS is trustworthy, communicative, and offers excellent products at fair prices.
28 April 2026
Unprompted review
Reply from American Musical Supply
Hi there, we appreciate your feedback!
Glenn is always GREAT!
Glenn is always GREAT!!
Great service. Easy. Reliable. Quick shipping. Extremely flexible with payments. Zero interest. Great communication and follow ups always.
Highly highly recommend.
I’ve purchased 2 gibson SG’s, gibson j45, Marshall origin half stack.
10/10
26 April 2026
Unprompted review
Reply from American Musical Supply
We appreciate you taking the time to leave your review.
AMS sets the bar!
Always a great shopping and customer service experience! They always have what I'm looking for , and if not, it's restocked quickly! No one makes it easier than AMS. It's funny, my initials are AMS as well🤣😂
24 April 2026
Unprompted review
Reply from American Musical Supply
Thanks for he review, cheers!
They lie
They lie. Say don’t pull credit.. they do, a hard pull. Don’t bite on the zero interest and no credit check. They ask you for a review before they tell you you’re approved. They make it seem like all is good. My credit is 671…. They said no to a 1500 dollar purchase. They lie and lie some more. Very disappointing
19 April 2026
Unprompted review
Reply from American Musical Supply
Hey, Jason! Our 4 and 6 month payment plans do not require a credit check, but the 8, 12, and 18 month plans do. This is all detailed on our website here: https://www.americanmusical.com/s/ez-payment-plans
Great customer service
Great customer service and huge selection of equipment at great prices.
17 April 2026
Unprompted review
Reply from American Musical Supply
Glad we have what you need! Thanks for reviewing!
I've been able to find what I need
I've been able to find what I need. The Rockstar status is great to help get your gear right away and make payments.
17 April 2026
Unprompted review
Reply from American Musical Supply
Hi there, thanks for leaving a review.
I called in and spoke with Glenn to get…
I called in and spoke with Glenn to get a pair of Focal Alpha Evo 50's. Glenn was able to get my request taken care of quickly and efficiently, which made the process smooth. I've been using AMS for about 7 years now and have never had any quality or customer service issues. Keep up the great work.
17 March 2026
Unprompted review
Reply from American Musical Supply
Thank you Donte, we are lucky to have Glenn on our team!
They are awesome and always ship…
They are awesome and always ship fast!!!i always buy from them
14 April 2026
Unprompted review
Reply from American Musical Supply
We appreciate your feedback!
American Musical Supply has amazing…
I highly recommend American Musical Supply. They have amazing shipping turn-around times. Their prices on blemshed gear is competitive. They actually care about whether or not you are happy with your purchase and have a personalized touch to the overall experience. Thanks guys!
13 April 2026
Unprompted review
Reply from American Musical Supply
Thanks for leaving a review!
Very affordable
Very affordable. Fairly quick shipping. I have used AMS since 2009 and I will continue using them. Thanks again, AMS!
10 April 2026
Unprompted review
Reply from American Musical Supply
Thank you, great to have you with us for so long!
Years in, still going great!!
I've been using AMS for years, and they have been great. They have people on staff you can relate to. Ordering is easy, and there's always a nice selection with great categories to help you sift through the items to find what you really want.
1 March 2026
Unprompted review
Reply from American Musical Supply
Thanks for continuing to shop with us, we appreciate you!
The no interest payment plans are great…
The no interest payment plans are great and make it so easy to get what you want! I’ve used this service 3 times and will be using again soon! The company has great customer service and never any issues.
6 April 2026
Unprompted review
Reply from American Musical Supply
Hi John, thanks for the review!
AMS is THE BEST!
American Musical Supply is hands down the best music supplier I have ever worked with. The salespeople, particularly Glenn W, are insanely knowledgeable and kind, shipping is always lightning fast, and the products are always top-notch. Proud to be a longtime customer.
3 April 2026
Unprompted review
Reply from American Musical Supply
Thanks, glad Glenn was able to help you out!
I'm a long time repeat customer
I'm a long time customer and a repeat customer, why? because of the level of customer service I get each and every time I make a purchase or even an inquiry about a product. I'm not going to tell you the prices are better than anyone but the payment plans and fast shipping are awesome. The selection of products is vast and the sales team is very knowledgeable, they are actually musicians so they really know whats up!
2 March 2026
Unprompted review
Reply from American Musical Supply
We appreciate your continued business!
AMS literally makes it too easy
AMS literally makes it too easy. Great selection of gear and zero interest payment plans. Super fast delivery and it shows up in perfect condition. AMS is always my first stop when I'm looking for new gear.
30 March 2026
Unprompted review
Reply from American Musical Supply
Thanks for your feedback!
I have bought guitar effect pedals and…
I have bought guitar effect pedals and other equipment over the years making all my purchases online. All I have have to say that I have never had a problem with an American Musical supply order that I have placed. The shipping is super fast and everything always delivered in pristine condition. My only interaction with a live representative was a few years ago and the rep delivered excellent customer service to me and was easy to speak with. For those consumers who wish to have musical equipment or instruments at a great price and easy payment plans and still have money to gas up your vehicle then you should place your next order with AMS ! They are awesome !
29 March 2026
Unprompted review
Reply from American Musical Supply
We appreciate you, thanks!
Dylan R was just fantastic
Dylan R heard my long story about how I missed a spring sale price and worked with me to alleviate the increase. He was simply fantastic.
30 March 2026
Unprompted review
Reply from American Musical Supply
Great to hear, thanks for leaving a review!
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