AMP Groep Reviews 

I ordered a new phone via TMobil in December. AMP contact me then to make an appointment for the earliest day, 15th January. That’s fine, it’s Covid time I don’t mind to wait...
So, I now have an appointment made with AMP to deliver a new Sony phone with T Mobil today. This morning I received an email confirming the time and 2hr window between 2-4pm when my driver would arrive. I was given his photo and blah blah blah... so I was home all day, ready.
So I am sitting in my kitchen waiting for the driver... then suddenly, an email: delivery cancelled. No calls, no door bell, no knocking to the door...nothing. An email was sent saying he is on his way the another is sent right after, the order is cancelled. No reason is given. I have to contact T Mobil. ???
Because they cancelled my order I also lose out on the bonus headphone promotion from Sony. I call T Mobil, they cannot explain it, they are sorry, but say I must reorder my phone...
I tell T Mobil they can stick their reorder up their... They have lost a customer.
And all because of AMP.
So, anyone else waiting for a phone delivered by appointment with AMP: be warned!

Terrible service! I have waited for a month for my delivery and because they can't even tell you the time of the appointment, my whole day I stayed at home waiting for the delivery! Then, when I was away from my mobile phone for a few minutes, the delivery person called me and in a few seconds just left because I couldn't answer right away. The delivery did not even try to call my actual door bell to let me know they came! I got an email to make a new appointment in another two weeks! No excuses for being super incompetent and making me wait another month! Next time, I suppose the delivery person will just decide to have coffee instead of doing their job and I'll have to make another appointment, huh?

The only way to ensure you will receive your package is by waiting in front of the doorstep for 2 hours. Otherwise the driver will not make the delivery. This is how AMP group drivers work. They will not call you, they will not ring your bell.

was 3 hours too late, disrespectful and didn’t give me my product because i didn’t have a “dutch” passport but a spanish one...

Professional; Friendly; Correct. Good to know that our details are handled in such a safe manner.

The company cancelled my appointment today for ABN Amro bank account document verification and left an option to rebook for 29 September. Meanwhile I desperately need the bank account so I can get funds from my country to NL, be able to pay rent and buy food. They took it lightly not aware how deep it affects livelihood.

Prima alternatief dan al die apps downloaden om je eigen te identificeren

This is the worst delivery company ever. First the expected time is between 8 and 18, so you have to wait forever. Then at 8:15 i get a mail that they will delivery at 8:15. No drop off or collection options, nothing.

Major flaw in company - have to wait 8 days for driving license because earlier time frame is only from 8 till 18. As for delivery itself it is great, fast accurate and pleasant.

very friendly and fast procedure
thanks abnamro bank ❤️

Hi! I had an order received today. The employee did not maintain safe distance for coronavirus measures at all ehich made me really uncomfortable. The employee also forced me to take a digital copy of my ABNAMRO Debit card and residence permit card number. This totally is against the rules and F.A.Q mentioned in the site. Also, he collected my cards and made copy of it bare handedly which seemed really unhygienic to me given the current situation around. What should be my action now?

Great service and support for my US Business Visa application. Special thanks to Peter Mihyo for all his help.

I'm a legal resident of Netherlands. But their contact person rejected to open an account for me. I will be following the case

Mr Ibrahim was very nice and helpful, and he was very quick

Very nervous man who woudln't even take a seat and was scanning my bank card too many times in my view. Not someone i felt comfortable with giving my information to.