My wifes Macbook was sent to Amsys via the John Lewis Repair Centre under the 2 year warranty. Issue was a faulty screen/display, with a suspected fault being the data/display flex... See more
Amsys
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See what reviewers are saying
If I could give them more stars I would, I had a major issue with my iMac, running slow, Amsys suggested a SSD upgrade. However when it was delivered back it was mis treated by the delivery company ca... See more
I went into Amysys Poland Street to get a new battery for my iPhone 8. The screen got broken in the process so they replaced it with Apple covering the cost. Took 24hrs to get sorted out which wasn’t... See more
During such a stressful situation as having your phone broken, Amsys have exceeded all expectations from start to finish. Sarah was such a star and not only helped me get booked in for the repair but... See more
Company details
Information provided by various external sources
Apple repair services are available on-site at our Apple Authorised Repairs Centre in Soho, Central London and Kenley in South London. We repair over 30,000 Apple devices a year so you’ll be hard pushed to find any independent company in the UK with more Apple repair experience than us. As well as running our repair centres, we also handle bulk repairs for insurance companies and the biggest and best known high street retailers.
Contact info
44 Poland Street, W1F 7LZ, London, United Kingdom
- 020 8660 9999
- support@amsys.co.uk
- www.amsys.co.uk
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Good service - but need to confirm parts are in stock
Good service. As this was for a battery replacement they should have confirmed at the time of making the appointment that’s battery was in stock. Luckily it was but if not I’d have been far from happy.
The process was really quick and the…
The process was really quick and the staff were very helpful and polite I would definitely recommend Amsys and if I could give more stars then 5 I would. Keep up the great work 👍
Knowledgeable team
Knowledgeable team
Always honest with customer
Fast and efficient service
Well done Poland Street team
SUPERB
SUPERB ! professional efficient and friendly service both before , during and post repair. Really highly recommended
Helpful quick and fast
Highly responsive staff but took well…
Highly responsive staff but took well over 2 weeks to get my cracked screen back on a job which should take at best hours..
Helpful
Guys were helpful, shop had a nice feel and they fixed very quickly, would recommend.
Excellent Service
I can't praise Kristian and Tanja highly enough. Tanja was so helpful in getting my Mac picked up for repair and Kristian for his emails letting me know how each stage was going.
Thoroughly professional throughout.
Very professional
Great sevice with quick turnaround
Great sevice with quick turnaround! Staff were friendly and happy to help :)
Wonderful customer service
Wonderful customer service. Very helpful, polite and courteous staff provided prompt service
During such a stressful situation as…
During such a stressful situation as having your phone broken, Amsys have exceeded all expectations from start to finish. Sarah was such a star and not only helped me get booked in for the repair but helped me get the charges sorted with Apple as the repair was under warranty. I'll never go anywhere else for Apple Repairs.
iPhone battery replaced
My iPhone needed a new battery replacement and after getting a appointment from apple I headed down to Amsys. Guy on front desk was helpful & professional, picked up my phone later that day which was great considering the covid restrictions that are in place and the amount of work the engineers at Amsys must have on,Would use these guys again if needed.
Great Service
I was kept informed at every stage of what was happening and my phone was delivered back to me within a few days and it seems the problem has been resolved. Very happy with the service.
Dropped and broke screen on iPhone 7…
Dropped and broke screen on iPhone 7 Plus rang apple they gave me Amsys number gave them a ring asked if they could fix it today they said yes they could dropped it off Within the hour it was fixed as good as new. Fantastic service very professional. Would definitely recommend. Thank you.
Steve
They were very helpful🙂
Service good as usual, but slower
Service good as usual, with a software issue that was resolved. However, the turnaround time was slower than it has been previously. As I choose to use Amsys for their speed, this was a little disappointing but perhaps due to the imposition of the 2nd Uk lockdown.
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