Amunra Reviews 

533
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the helpful and efficient staff, with several individuals praised for their guidance and kindness during support interactions. Reviewers also find depositing funds easy and seamless, describing the platform as having smooth games and an enjoyable user experience. However, some customers noted significant delays in withdrawals, experiencing prolonged waiting times, and a verification process often requiring multiple document requests. Additionally, a number of people report receiving generic, copy-pasted responses from customer support, or having accounts closed without clear explanation, sometimes preventing access to winnings.

What people talk about most

Payment

Clients share negative opinions on payment, with many reporting significant delays in withdrawals, sometimes... See more

Customer service

Users describe ambiguous interactions with customer service, with many experiencing significant frustration... See more

Staff

Reviewers highlight positive aspects of staff, with many praising their helpfulness, kindness, and... See more

Service

People report ambiguous experiences with service, with some customers expressing high satisfaction, noting... See more

Response time

Consumers express significant dissatisfaction with response times, particularly regarding withdrawals and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

my withdrawal was delayed but they finally payed me 3 withdrawals in one time so they do pay just takes time.

Company replied

Rated 2 out of 5 stars

Title: Withdrawal eventually paid but took 73 days My withdrawal was eventually paid, however the process took an extremely long time and involved repeated verification rounds. Timeline of t... See more

Company replied

Rated 5 out of 5 stars

Amunra is genuinely one of the only good Australian online casinos, I've tried many, many casinos such as Rocketplay, Spinbet, Spinfever ect and none of them even come close to the level of service Am... See more

Company replied

Rated 5 out of 5 stars

I reached out to support because I wasn’t sure how to upload my documents properly, and Emily guided me step-by-step. She explained everything clearly, reviewed my files right away, and my account was... See more

Company replied



Contact info

3.3

Average

TrustScore 3.5 out of 5

533 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 month

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3.3

All reviews

(533)

160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Impressive game catalog and smooth experience

AmunRa has one of the best collections of casino games I’ve seen, from classic slots to live dealers. The site’s layout is clean, easy to navigate, and works perfectly on mobile too. Withdrawals were quick and without any hassle.

14 October 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Michael,
Thank you for your wonderful feedback! We're thrilled to hear you enjoy our extensive game catalog, smooth site experience, and easy navigation on mobile. We truly appreciate your support and are happy to know you’re having a great time with us.

Happy gaming!
Best regards,
The AmunRa Team

Rated 5 out of 5 stars

Disponibili e efficaci su tutto…

Disponibili e efficaci su tutto specialmente la signorina Caterina !!! Siete grandi !!!!

13 October 2025
Unprompted review
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Reply from Amunra

Dear Gennaro,
Thank you for your kind words! We're thrilled to hear that Caterina and the team have been so helpful and effective for you. We truly appreciate your support and are happy to know you’re enjoying your experience with us.

Happy gaming!
Best regards,
The Amunra Team

Rated 1 out of 5 stars

If i can give a negative star i'll do…

If i can give a negative star i'll do it,this site i can say scam base on my experienced.i deposit 100€ and after i played slots i win 10€. I cashing 110€ and then they asking a lot of requirements but they didn't asked before from the registration and to my first deposit.they disactivated my account for no reason until now i still waiting after a weeks. It's sounds like a trap,once you in there's no way to out.they always said to email at support@amun**.com but no one responsed from them.

20 September 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Christian,
Thank you for sharing your experience with us. We’re sorry to hear about the difficulties you’ve encountered and understand how frustrating this must be. To assist you further and address your concerns, please reach out again to our support team at support@amunra.com, where a dedicated member of our team will be happy to help you directly.
We truly appreciate your patience and hope to improve your experience moving forward.

Best regards,
The Amunra Team

Rated 5 out of 5 stars

Good selection of payment methods!

Depositing was easy. They accept cards, e-wallets, and even crypto. It’s great to have so many choices.

8 October 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Paige,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Amunra.com Team

Rated 5 out of 5 stars

Good service from Sophia - 10/10

I asked to withdraw $700 and had to verify my account. Sophia from support was very kind. She checked my documents quickly and my withdrawal was approved fast. I’m really happy with the service!

23 September 2025
Unprompted review
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Reply from Amunra

Dear Mateo,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Amunra.com Team

Rated 5 out of 5 stars

I never get bored here!

With so many categories, slots, table games, live dealers, jackpots, I always find something exciting. It’s rare to find a site that keeps your attention this well.

8 September 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Amonga,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The Amunra.com Team

Rated 1 out of 5 stars

Don't bother you can't win anything

Impossible to win but extremely likely that you will not have 1 win for your money free games don't exist and help is just the generic bull crap about how they follow the rules and it's all random blah blah please please do yourself a favour and play elsewhere if you want to have any sort of play and not lose everything straight away like I have on almost every single time

3 September 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Paul,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The AmunRa Casino

Rated 5 out of 5 stars

Amazing selection of games, not only slots...

The selection of games on AmunRa is just amazing, with all the top picks, new slots, megaways, and even scratch cards. Def worth giving it a try because it’s a legit casino and it really delivers on variety.

25 August 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The amunra.com team

Rated 5 out of 5 stars

This site’s a beaut

This site’s a beaut, got some wicked wins on live games and even pulled off a nice hit on slots. Everything worked like a charm and the vibes are top-notch. Will def be back for more

9 August 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Kim,

Thanks for the amazing feedback!

We’re glad to hear you’re enjoying the live games and hitting some great wins on the slots. It’s fantastic that everything ran smoothly and that you’re loving the overall experience.

We can’t wait to welcome you back for more exciting play!

The AmunRa.com Team

Rated 5 out of 5 stars

Fast withdrawal w/ great support!

I didn’t even have to wait long for my withdrawal to process. Support ensured it was priority since I’d verified everything already. So efficient!

15 August 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Hannah,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Amunra Team

Rated 5 out of 5 stars

Sylvera is a nice Speaker and tchatter

Sylvera is a nice Speaker and tchatter. Really helpfull and kind.
I totally recommand her.

2 August 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The amunra.com team

Rated 5 out of 5 stars

As a casual player

As a casual player, I wasn’t expecting much but since I discovered AmunRa, my downtime has genuinely become more enjoyable. The interface is user-friendly, the game selection broad, and I’ve never had any trouble with transactions. Truly impressive so far.

20 July 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Muhammad,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Amunra.com Team

Rated 4 out of 5 stars

Slot issue solved after contacting support

Had a slot lock up on me right after a win, not ideal. Reached out to support and, luckily, they sorted it without much hassle. Took a bit longer than expected, but got my win and was back to spinning. Not perfect, but still keen to keep playing here.

23 July 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Joshua,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The amunra.com Team

Rated 5 out of 5 stars

Friendly support that really helps out

Real decent mob on the support end, friendly, quick, and knew their stuff. Helped me get sorted when I had a hiccup with a deposit. No complaints from me!

19 July 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Christopher,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Amunra.com Team

Rated 1 out of 5 stars

I would recommend staying away from…

I would recommend staying away from this site. Withdrawals are non existent. Anyone who wrote a review saying they are fast withdrawals are lies. Their customer service is appalling. I had one of the vip agents ring me with a bunch of people in the back ground laughing while trying to talk. Very unprofessional and also very rude.

23 July 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The amunra.com team

Rated 5 out of 5 stars

A great slot win and no withdrawal drama

Started playing just a couple of weeks ago and already hit a solid win on one of the slots. The whole withdrawal process was straightforward, fast, and didn’t require going back and forth with support.

11 July 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Molly,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Amunra.com Team

Rated 5 out of 5 stars

Honestly

Honestly, 10 outta 10 for me. AmunRa has been nothing but good vibes, clean layout, fun games, quick support, and I even snagged a couple wins. No withdrawal drama either. Totally nice ride so far!

3 July 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Alyssa,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Amunra.com Team

Rated 5 out of 5 stars

Already verified. No withdrawal delays!

Already verified, so my $650 withdrawal was processed without delay. Very smooth system.

17 July 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Carroll,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Amunra.com Team

Rated 5 out of 5 stars

Jessie went out of her way to help me…

Jessie went out of her way to help me claim a reload bonus I missed. Felt like VIP treatment.

11 July 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Julia,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Amunra.com Team

Rated 5 out of 5 stars

My Experience? Flawless. Withdrawals? Fast. A+ Amunra

I don’t usually leave reviews, but AmunRa deserves it. Four payouts, all between 3-5 days. Games never glitch. Even their mobile site works perfectly. If you want a casino that just works, here you go.

21 June 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Zac,
Thank you very much for the review you have provided and for taking your time. Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The Amunra.com Team

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