Amunra Reviews 

533
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the helpful and efficient staff, with several individuals praised for their guidance and kindness during support interactions. Reviewers also find depositing funds easy and seamless, describing the platform as having smooth games and an enjoyable user experience. However, some customers noted significant delays in withdrawals, experiencing prolonged waiting times, and a verification process often requiring multiple document requests. Additionally, a number of people report receiving generic, copy-pasted responses from customer support, or having accounts closed without clear explanation, sometimes preventing access to winnings.

What people talk about most

Payment

Clients share negative opinions on payment, with many reporting significant delays in withdrawals, sometimes... See more

Customer service

Users describe ambiguous interactions with customer service, with many experiencing significant frustration... See more

Staff

Reviewers highlight positive aspects of staff, with many praising their helpfulness, kindness, and... See more

Service

People report ambiguous experiences with service, with some customers expressing high satisfaction, noting... See more

Response time

Consumers express significant dissatisfaction with response times, particularly regarding withdrawals and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

my withdrawal was delayed but they finally payed me 3 withdrawals in one time so they do pay just takes time.

Company replied

Rated 2 out of 5 stars

Title: Withdrawal eventually paid but took 73 days My withdrawal was eventually paid, however the process took an extremely long time and involved repeated verification rounds. Timeline of t... See more

Company replied

Rated 5 out of 5 stars

Amunra is genuinely one of the only good Australian online casinos, I've tried many, many casinos such as Rocketplay, Spinbet, Spinfever ect and none of them even come close to the level of service Am... See more

Company replied

Rated 5 out of 5 stars

I reached out to support because I wasn’t sure how to upload my documents properly, and Emily guided me step-by-step. She explained everything clearly, reviewed my files right away, and my account was... See more

Company replied



Contact info

3.3

Average

TrustScore 3.5 out of 5

533 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 month

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3.3

All reviews

(533)

160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast payouts

Fast payouts, great slots selection, and a reliable platform. What more could you want? Once I had a question for support, and they answered in short, top-class fr. No nonsense, just a great casino experience from start to finish.

12 June 2025
Unprompted review
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Reply from Amunra

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The amunra.com team

Rated 5 out of 5 stars

My payment didn’t go through

My payment didn’t go through, and I was panicking, but Lena stayed calm and explained everything clearly. I really appreciated her tone.

30 June 2025
Unprompted review
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Reply from Amunra

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The amunra.com team

Rated 5 out of 5 stars

Kudos to Sarah from support!

Sarah helped me activate a bonus I missed. She was cheerful, helpful, and super responsive!

27 June 2025
Unprompted review
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Reply from Amunra

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The amunra.com team

Rated 4 out of 5 stars

Enjoyed it but Amunra is not my absolute favourite.

Nothing really bad to say, it’s a good casino. Just didn’t grab me the way some others have. Games are good, support was fine, but I didn’t feel the need to stick around too long.

17 June 2025
Unprompted review
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Reply from Amunra

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The amunra.com team

Rated 4 out of 5 stars

Good casino to play but live casino lags here.

Most of the games worked fine, but I did notice some lag when I tried the live tables. Still had fun though, and my payout landed in my bank in about five days.

14 June 2025
Unprompted review
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Reply from Amunra

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The amunra.com team

Rated 5 out of 5 stars

Gianni top è sempre stato disponibile…

Gianni top è sempre stato disponibile grazie gianni

25 June 2025
Unprompted review
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Reply from Amunra

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The amunra.com team

Rated 5 out of 5 stars

Withdrawals processed faster than expected.

Was prepared to wait over a week tbf but AmunRa surprised me - 4 days seems I waited and seems reasonable. Their game library is huge. Will definitely keep playing with them, very pleasant experience so far.

5 June 2025
Unprompted review
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Reply from Amunra

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The amunra.com team

Rated 5 out of 5 stars

I withdrew 750 AUD and expected the…

I withdrew 750 AUD and expected the usual 2–3 days, but the funds were processed and available the same day. Couldn't be happier with how quickly everything went through.

24 June 2025
Unprompted review
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Reply from Amunra

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The amunra.com team

Rated 5 out of 5 stars

Tried their live dealer games and was…

Tried their live dealer games and was honestly impressed by their quality Pro dealers, and the video stream was crystal clear, and that was the most impressive thing for me. My withdrawals took exactly 4 days to hit my bank. Everything just works as it should at Amunra. Very impressed

4 June 2025
Unprompted review
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Reply from Amunra

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The amunra.com team

Rated 5 out of 5 stars

My withdrawal request came thru instantly.

Requested the 260 eur around noon and it showed up in my Skrill like 30 mins later. A++.

18 June 2025
Unprompted review
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Reply from Amunra

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The amunra.com team

Rated 1 out of 5 stars

Joke of a site

Joke of a site, won a jackpot and wasn’t accredited to my account. THAT WAS 7 months ago. Kept being told the relevant department is looking into and then the support chat ends the chat. Cheats

18 June 2025
Unprompted review
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Reply from Amunra

Dear Customer,

Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.

In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.

We appreciate your patience and understanding, and we take this opportunity to extend our best regards.

The amunra.com team

Rated 5 out of 5 stars

Submitted the request

Submitted the request, grabbed a coffee, and came back to see my 350 NZD already in my wallet. Love the speed!

16 June 2025
Unprompted review
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Reply from Amunra

Dear Tiana,

Thank you very much for the review you have provided and for taking your time.

Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The AmunRa Team

Rated 5 out of 5 stars

Best support I’ve seen online.

Compared to other places, this casino’s support is top-level. I was really impressed.

13 June 2025
Unprompted review
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Reply from Amunra

Dear Peter,

Thank you very much for the review you have provided and for taking your time.

Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The AmunRa Team

Rated 5 out of 5 stars

Helpful customer support. Thanks to Jessie 🤝

I had a small concern about my deposit, and Jessie from the support team fixed it quickly.

26 May 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The amunra.com team

Rated 5 out of 5 stars

Instant withdrawal approved. Nice job Jake!

I cashed out 230 AUD to my e-wallet and it literally arrived in under 30 minutes. Jake even followed up to confirm!

23 May 2025
Unprompted review
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Reply from Amunra

Dear Layla,

Thank you very much for the review you have provided and for taking your time.

Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The AmunRa Team

Rated 5 out of 5 stars

My withdrawal request was processed fast💸

I requested a $250 withdrawal and was amazed at how fast it was processed. The funds hit my account the same day. Super smooth experience!

20 May 2025
Unprompted review
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Reply from Amunra

Dear Mattie,

Thank you very much for the review you have provided and for taking your time.

Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

The AmunRa Team

Rated 5 out of 5 stars

Reliable and consistent withdrawal

I’ve withdrawn three times now and never had an issue. Always on time, always processed within the promised window.

19 May 2025
Unprompted review
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Reply from Amunra

Kjære Svend,

Tusen takk for anmeldelsen og for at du tok deg tid til å dele dine erfaringer med oss. Vi setter stor pris på tilbakemeldingen din og er opptatt av å gi våre kunder den aller beste opplevelsen hos oss. Din respekt betyr mye for oss.

Med vennlig hilsen,
Amunra Kundestøtte

Rated 5 out of 5 stars

Just a great place to play👏🏻

Whether you’re here for fun or real wins, the experience is always positive. Withdrawals are fair and fast.

16 May 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

Amunra.com team

Rated 5 out of 5 stars

Received my money in 30 minutes. Amazing speed!

I couldn’t believe how fast it was. Submitted a $150 withdrawal and received it in just 30 minutes.

15 May 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

Amunra.com team

Rated 5 out of 5 stars

Thankyou, Mike!🙏

Mike helped me get my bonus after it didn’t show up. He responded quickly and fixed it right away.

8 May 2025
Unprompted review
Amunra logo

Reply from Amunra

Dear Customer,

Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!

Thanks again for taking the time and for the esteem you have shown us!

Amunra.com team

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