Jayde was extremely helpful in resolving my questions about my automatic bill pay and the email I received. She took the time to look into my account, clearly explained what was going on, and let... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Highly recommend. Will definitely be doing business with them in the future. They gave me the best possible rate. Truly appreciated working with Chance Asquith as well the follow call from someone els... See more
Company replied
Working with Megan Eddings is always great. We go to her for all of our customers' commercial finance needs. She is always clear and quick with her responses to any documents we need and provides a gr... See more
Company replied
Johnel is a valuable asset to your company! I have been fortunate to speak with her on 2 occasions when I called customer service/support. She was remarkably helpful and above all very polite and kind... See more
Company replied
Company details
Written by the company
Amur Equipment Finance started in 1996 in Grand Island, Nebraska. Following a significant capital investment in 2013, and a strengthening of its leadership team beginning in 2015, it has evolved into one of the largest independent equipment finance companies. AmurEF employs 145 employees nationally and has almost doubled its workforce in recent years. Today, it is a Top Five nationally ranked independent commercial equipment finance provider and a certified Great Place to Work® dedicated to ensuring that its customers and employees around the nation are equipped to grow and succeed. AmurEF directly serves business owners as well as broker and vendor origination partners in equipment-intensive industries including transportation, construction, commercial and industrial equipment, technology, food service, agriculture, packaging, and energy. AmurEF is active in both small-ticket and middle market financing, originating $10K to $2MM transactions across a wide range of credit profiles and with terms of up to 84 months. Call 888-272-1154 to learn more.
Contact info
304 W. 3RD Street, PO Box 2555, 68801, Grand Island, United States
- 888-272-1154
- info@amuref.com
- www.amuref.com
4.8
Excellent
4k reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jayde was great in dissolving a…
Jayde was great in dissolving a reoccurring charge that Amur tried to get me to pay after I had already paid it a month prior. Five stars to Jayde, one star to Amur
12 May 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for taking the time to share your feedback, Phillip. We’re glad to hear that Jayde was able to assist in resolving the concern and provide the support you needed.
We also appreciate your honest feedback regarding your experience. Comments like yours are important and help us continue evaluating and improving our processes. If there is anything we can do to improve your satisfaction with Amur, please feel free to reach out to me directly at jwiley@goamur.com
Thank you again for bringing this to our attention and for recognizing Jayde’s efforts.
Reply from Amur Equipment Finance
We truly appreciate you taking the time to share your feedback, Jorge! It’s wonderful to hear that your experience was smooth, efficient, and positive.
Thank you for your business. We’re grateful for the opportunity to work with you!
Very nice and understanding and helpful
Very nice and understanding and helpful. The customer service employee was JAYDE
7 May 2026
Unprompted review
Reply from Amur Equipment Finance
Hello Robert! We’re so pleased to hear that Jayde made your experience a positive one and provided the support you needed. Creating a welcoming and supportive experience is something our team truly values.
Thank you for taking the time to share your feedback and for choosing to work with us!
Jayde
Jayde, was very courteous and professional. Very helpful. Very satisfied.
7 May 2026
Unprompted review
Reply from Amur Equipment Finance
We truly appreciate you taking the time to share your experience, Charles! It’s wonderful to hear that Jayde was professional, attentive, and helpful throughout your interaction.
We’re grateful for your kind words and are so pleased to know you were satisfied with the support you received. Thank you for your business!
Speedy FAST...
Kira, my customer service representative that assisted me with my request was very helpful, quick with response, and fully completed what I needed within minutes! Thank you!
6 May 2026
Unprompted review
Reply from Amur Equipment Finance
Good morning Julie, Thank you so much for sharing your experience! We’re delighted to hear that Kira was responsive, helpful, and able to complete your request so quickly.
Providing efficient and reliable support is what we strive for every day, and we truly appreciate your kind words and your business!
In a time sensitive situation it really…
In a time sensitive situation it really surprised me to find someone who cared enough to try to solve a problem. That made my truck buying experience over the top.Thank you Jillian all your help.
1 May 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for sharing your experience, Blessed Services. We’re truly glad to hear that Jillian took the time to help and provide support during such a time-sensitive situation.
Going above and beyond to find solutions and make the process easier is exactly the kind of service we strive to provide. We truly appreciate your kind words and your trust in working with us. Thank you again for your business!
Reply from Amur Equipment Finance
Thank you for your feedback, Harry! We’re so glad to hear you had a great experience. We truly appreciate your support and thank you for your business!
Assisted in a timely manner and did not…
Assisted in a timely manner and did not do alot of solicitation.
1 May 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for your feedback, William! We’re glad to hear that your request was handled promptly and that the experience felt straightforward and respectful.
We truly appreciate you taking the time to share your experience and thank you for your business!
Kira made it quick and easy for me to…
Kira made it quick and easy for me to make an extra payment.
1 May 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you for your feedback! We’re glad to hear that Kira made the process quick and easy for you.
We truly appreciate you taking the time to share your experience and thank you for your business!
Ms Anne was very knowledgeable and VERY…
Ms Anne was very knowledgeable and VERY KIND AND PATIENT IN THIS SUPER TOUGH JOURNEY I'VE BEEN ON FOR A WHILE, SHE REALLY LISTENED AND OFFERED UNDERSTANDING ON WHAT I'VE BEEN GOING THROUGH 🙏🏽 IT REALLY HELPS COPING WHEN PEOPLE WILL HEAR YOU OUT WITH UNDERSTANDING AND THAT ALONE MEANS THE WORLD TO ME. THNX MS ANNE 🌹
1 May 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for sharing this heartfelt feedback, Jay. We’re truly glad to hear that Andi was able to provide not only knowledgeable support but also kindness, patience, and understanding during such a challenging time.
It means a lot to know she took the time to listen and made a positive impact on your experience. We’ll be sure to share your thoughtful words with her. Thank you again for your trust and for taking the time to share your story.
Jade was able to assist me very quickly…
Jade was able to assist me very quickly and efficiently in getting my questions answered and my account issue dealt with. Great customer service!
30 April 2026
Unprompted review
Reply from Amur Equipment Finance
Hello Angela! Thank you for sharing your experience! We’re glad to hear that Jade was able to assist you quickly and efficiently while providing great service.
We truly appreciate your kind words and your business!
Working with Megan Eddings at Amur
Working with Megan Eddings is always great. We go to her for all of our customers' commercial finance needs. She is always clear and quick with her responses to any documents we need and provides a great customer experience, start to finish.
30 April 2026
Unprompted review
Reply from Amur Equipment Finance
Hello Landon Flores ITAG Equipment! We truly appreciate you sharing this! It’s great to hear that Megan consistently provides clear, timely communication and delivers a smooth experience from start to finish.
Your continued trust means a lot to us, and we’re grateful to be a part of supporting your customers’ financing needs. Thank you for your business!
Danielle Johnson did an outstanding job…
Danielle Johnson did an outstanding job getting a loan approved for our Wood Chipper. She went above and beyond collecting information and explaining in detail the process of a EFA loan to a newbie company owner. I thank you for the time and all her effort in this process!!
29 April 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for your thoughtful feedback, Tessa! We’re thrilled to hear that Danielle provided such outstanding support and took the time to walk you through the process in detail.
Helping make financing clear and approachable, especially for first-time business owners, is exactly what we strive for. We truly appreciate your kind words and your trust, and we’re grateful for the opportunity to work with you!
Megan Eddings did a fantastic job…
Megan Eddings did a fantastic job helping my business get financing for a vehicle. Very easy and efficient to work with and always easy to contact.
29 April 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for sharing your experience, Gage! We’re thrilled to hear that Megan made the financing process easy, efficient, and accessible throughout.
We truly appreciate your kind words and your business, and we look forward to supporting you again in the future!
Truck financing
I worked with Megan Eddings and had a great experience. She was very kind to take the time to explain things I was unsure of. The whole process went really smooth and fast. Will definitely be returning in the future for more financing needs.
29 April 2026
Unprompted review
Reply from Amur Equipment Finance
Hello Lucas! We really appreciate you taking the time to share your experience! It’s great to hear that Megan took the time to walk you through everything and made the process smooth and efficient.
We’re grateful for your trust and look forward to working with you again in the future. Thank you for your business!
Tami was very helpful and understanding…
Tami was very helpful and understanding to my situation.
29 April 2026
Unprompted review
Reply from Amur Equipment Finance
We truly appreciate you sharing this with us, Walter! It’s great to know that Tami was able to support you with care and understanding during your situation.
Your feedback means a lot, thank you for your business!
Jackie Collins was awesome with the…
Jackie Collins was awesome with the smooth process of obtaining my title and payoff
29 April 2026
Unprompted review
Reply from Amur Equipment Finance
Thank you so much for your feedback, Shante! We’re glad to hear that Jackie made the title and payoff process smooth and easy for you.
We truly appreciate your kind words and your business!
Shellie was extremely helpful and quick…
Shellie was extremely helpful and quick to respond to our questions.
24 April 2026
Unprompted review
Reply from Amur Equipment Finance
Hello Danny! We really appreciate you sharing this! It’s great to hear that Shellie was able to respond quickly and provide the help you needed.
Thank you for your kind words, we’re grateful for your business!
Reply from Amur Equipment Finance
Thank you for the great feedback, Levone! We’re so glad to hear you had a positive experience and that our team was helpful and kind.
We truly appreciate your 5-star review and your business!
Jayde was extremely helpful.
23 April 2026
Unprompted review
Reply from Amur Equipment Finance
Hello llija! We really appreciate you taking a moment to share this! It’s great to hear that Jayde was able to provide such helpful support.
Thank you for your kind words. We’re grateful for your business!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.